Matthew Roy | Page 5
Cashier/Appointment Coordinator
Acura of Berlin
224 Berlin Turnpike
Berlin, CT 06037
68 Reviews
Write a Review68 Reviews of Matthew Roy
September 12, 2024
The service department and Keith Davis are always extremely professional. I would highly recommend both Keith and the service team. extremely professional. I would highly recommend both Keith and the service team. More
Other Employees Tagged: Keith Davis
September 07, 2024
Jonathan was really the star of the show here. He made sure he took care of the things I needed handled right way and was able to answer any questions I might have. He made sure he took care of the things I needed handled right way and was able to answer any questions I might have. More
Other Employees Tagged: Keith Davis, Jonathan Roath , Felix Olvera Jr.
September 03, 2024
Keith handled the service in a prompt, professional manner. Always a pleasure to work with Keith. manner. Always a pleasure to work with Keith. More
Other Employees Tagged: Keith Davis
August 21, 2024
Great service, polite, clean, on time, feedback, in and out, offers, courtesy vehicle, car wash and vacuum and most of all great experience out, offers, courtesy vehicle, car wash and vacuum and most of all great experience More
Other Employees Tagged: Eric Diaz, Keith Davis, Brandon Hines, Jonathan Roath , Jaime Andrzeicik, Ray Lattman, Felix Olvera Jr., Tom Suchojad, Lucius Ulett
August 21, 2024
I have found the the purchase and servicing of my 2029 Acura MDX to be excellent! The service is efficient and staff polite. In one repair case a serviceman worked long and hard to finish a repair (ca Acura MDX to be excellent! The service is efficient and staff polite. In one repair case a serviceman worked long and hard to finish a repair (caused by me using the wrong grade of fuel resulting in the need for a new catalitic converter) to be finished for the weekend. Keith Davis kept me updated! More
Other Employees Tagged: Keith Davis , It is hard to remember names as I am there infrequently. . I have not encountered anyone who was not efficient and polite.
August 21, 2024
Great Customer Service, Matt Cashier is polite and patient, the service waiting room and bathrooms are clean, with bottled water in the fridge, enough Keurig coffee and tea. patient, the service waiting room and bathrooms are clean, with bottled water in the fridge, enough Keurig coffee and tea. More
Other Employees Tagged: Keith Davis, Jonathan Roath , Jaime Andrzeicik, Ray Lattman, Felix Olvera Jr., Matt - Cashier is courteous and polite
August 20, 2024
I've been a client since 2007. Everyone treats me like I'm the only customer you have. The five stars I indicated below were for your Service Department staff members with whom I'v Everyone treats me like I'm the only customer you have. The five stars I indicated below were for your Service Department staff members with whom I've collaborated. More
Other Employees Tagged: Keith Davis, Jonathan Roath , Jaime Andrzeicik
August 20, 2024
Excellent customer service … everyone at Acura is GREAT ! No complaints. Everytime I need to bring my car in for service, he is very accommodating . No complaints. Everytime I need to bring my car in for service, he is very accommodating . More
Other Employees Tagged: Keith Davis, Jonathan Roath , Jaime Andrzeicik, Steve Hooker, Ray Lattman, Felix Olvera Jr., Christian Rich, Javier Rivera, Deven Selander, Jonathan in service is excellent … he remembers me and my car and is great !
August 14, 2024
A dealership that’s close to home and who is also very helpful with their service helpful with their service More
Other Employees Tagged: Jonathan Roath
August 09, 2024
No loaners or shuttle service available for service customers Very combative approach If we knew what is wrong with the car why would we bring to the service center customers Very combative approach If we knew what is wrong with the car why would we bring to the service center More
Other Employees Tagged: Jonathan Roath

