Dealer Reviews
Cars for Sale
Dealer Log In
Matthew Roy
Matthew Roy | Page 5
Cashier/Appointment Coordinator
Acura of Berlin
224 Berlin Turnpike
Berlin, CT 06037
73 Reviews
73 Reviews
Write a Review
73 Reviews of Matthew Roy
October 04, 2024
Both Jonathan and Matthew were very responsive and helpful in tending to my needs after my purchase of a pre owned car. helpful in tending to my needs after my purchase of a pre owned car. More
by MARIASS
Verified CustomerOther Employees Tagged: Jonathan Roath
October 04, 2024
The dealership did a great job servicing my car. The waiting area is clean and there’s coffee and water for the customers. The waiting area is clean and there’s coffee and water for the customers. More
by Bob
Other Employees Tagged: Keith Davis
October 03, 2024
Keith is always extremely helpful and responsive, Jonathan was able to assist when Keith was with another customer and Matthew reached out and kept me involved of the repair progress. I was alerted Jonathan was able to assist when Keith was with another customer and Matthew reached out and kept me involved of the repair progress. I was alerted and reminded about the connecting rod recall, the parts were available so that was completed. Note that this car was brought in via flatbed on Friday just before closing and was ready for pickup on Wednesday afternoon with new battery, brake system flush and recall work completed. Thank you, the three gentlemen I mentioned are a great team. More
by 2019MDX
Other Employees Tagged: Keith Davis, Jonathan Roath
October 03, 2024
Pleasant and easy to deal with. Very smooth service, would be happy to do business with them again. Very smooth service, would be happy to do business with them again. More
by Alvi
Other Employees Tagged: Jonathan Roath
September 14, 2024
Jonathan was amazing. He helped me, I requested Keith Davis who had stepped out and Keith is my usual advisor. Jonathan, like Keith, was kind, professional and kept my He helped me, I requested Keith Davis who had stepped out and Keith is my usual advisor. Jonathan, like Keith, was kind, professional and kept my oil change timely. Matthew is always great when checking out - More
by Deb
Other Employees Tagged: Keith Davis, Jonathan Roath , Jaime Andrzeicik, Javier Rivera
September 12, 2024
The service department and Keith Davis are always extremely professional. I would highly recommend both Keith and the service team. extremely professional. I would highly recommend both Keith and the service team. More
by Bob
Other Employees Tagged: Keith Davis
September 07, 2024
Jonathan was really the star of the show here. He made sure he took care of the things I needed handled right way and was able to answer any questions I might have. He made sure he took care of the things I needed handled right way and was able to answer any questions I might have. More
by tamila392
Other Employees Tagged: Keith Davis, Jonathan Roath , Felix Olvera Jr.
September 03, 2024
Keith handled the service in a prompt, professional manner. Always a pleasure to work with Keith. manner. Always a pleasure to work with Keith. More
by Stanley
Other Employees Tagged: Keith Davis
August 21, 2024
Great service, polite, clean, on time, feedback, in and out, offers, courtesy vehicle, car wash and vacuum and most of all great experience out, offers, courtesy vehicle, car wash and vacuum and most of all great experience More
by JOSEGUZMAN1982
Other Employees Tagged: Eric Diaz, Keith Davis, Brandon Hines, Jonathan Roath , Jaime Andrzeicik, Ray Lattman, Felix Olvera Jr., Tom Suchojad, Lucius Ulett
August 21, 2024
I have found the the purchase and servicing of my 2029 Acura MDX to be excellent! The service is efficient and staff polite. In one repair case a serviceman worked long and hard to finish a repair (ca Acura MDX to be excellent! The service is efficient and staff polite. In one repair case a serviceman worked long and hard to finish a repair (caused by me using the wrong grade of fuel resulting in the need for a new catalitic converter) to be finished for the weekend. Keith Davis kept me updated! More
by MAKREH
Other Employees Tagged: Keith Davis , It is hard to remember names as I am there infrequently. . I have not encountered anyone who was not efficient and polite.
