Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Matthew Roy
Matthew Roy at Acura of Berlin

Matthew Roy | Page 7

Cashier/Appointment Coordinator

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

Contact Me
4.8
66 Reviews
4.8

66 Reviews

Write a Review

66 Reviews of Matthew Roy

April 16, 2024

Dealership Rating
Employee Rating

Proper diagnosis and expert repairs done on time, much appreciated. We will be returning soon More

by woodonwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Jonathan Roath , Jaime Andrzeicik, Gina Battistini, Ray Lattman

Report | Print
Apr 17, 2024

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

April 14, 2024

Dealership Rating
Employee Rating

I always get my car serviced here. Jon is friendly and helpful and I can appreicate his honesty! They are always thorough and reliable at Berlin! And Matt is always a pleasure to talk More

by Jtsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Jonathan Roath

Report | Print
Apr 15, 2024

Acura of Berlin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jon and Matt delivered such a great experience! Eric Diaz General Manager 860-829-3787

April 08, 2024

Dealership Rating
Employee Rating

Awesome Experience, Jim Pompey is the man! He got me in a New 2024 Acura MDX for unheard of payments per month! I was in my vehicle the very next day. Highly recommended. More

by SAMANTHAJAY0818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Keith Davis, Brandon Hines , Gina Battistini, Dylan Nees-Fair, Tom Suchojad

Report | Print
Apr 08, 2024

Acura of Berlin responded

Samantha, Thank you! Jim and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new 2024 Acura MDX! Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

January 21, 2024

Dealership Rating
Employee Rating

Was lied on and stolen from , no communication bad service , aggressive general manager ,excuse ridden and no transparency in their words More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Diaz, Keith Davis

Report | Print
Jan 22, 2024

Acura of Berlin responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Eric Diaz General Manager 860-829-3787

Jan 24, 2024

Acura of Berlin responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Eric Diaz General Manager 860-829-3787

January 04, 2024

Dealership Rating
Employee Rating

Great overall service was in and Out in under an hour Also Received a complimentary car wash which was needed. Thanks a lot. More

by Tyshawnred13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis , Jaime Andrzeicik, Ray Lattman

Report | Print
Jan 04, 2024

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

December 15, 2023

Dealership Rating
Employee Rating

Very good service and returned the car immaculate. I didn’t expect that, I was pleasantly surprised More

by K3BE53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis , Jaime Andrzeicik, Ray Lattman, Tom Suchojad

Report | Print
Dec 15, 2023

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

1
...
6
7

Dealership Inventory (202 Vehicles)

used 2023 Lexus GX 460 car, priced at $51,948
2023 Lexus GX 460
used
White exterior
Automatic
Four-wheel Drive
$51,948
View Details
used 2025 Acura TLX car, priced at $36,995
2025 Acura TLX
used
Silver exterior
Automatic
Front-wheel Drive
$36,995
View Details
new 2026 Acura MDX car, priced at $61,450
2026 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
$61,450
View Details
new 2026 Acura Integra car, priced at $37,745
2026 Acura Integra
new
Apex Blue Pearl exterior
CVT
Front-wheel Drive
$37,745
View Details
new 2026 Acura RDX car, priced at $49,750
2026 Acura RDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
$49,750
View Details
new 2026 Acura ADX car, priced at $42,250
2026 Acura ADX
new
Urban Gray Pearl exterior
CVT
All-wheel Drive
$42,250
View Details
View All Inventory