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Matthew Wirth
Matthew Wirth at Niello Volkswagen
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Matthew Wirth | Page 3

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
69 Reviews
4.9

69 Reviews

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69 Reviews of Matthew Wirth

April 04, 2024

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Employee Rating

Best all around customer service and was done in a timely manner great staff and very knowledgeable thanks More

by LetsPrayAllDay521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson, Roger Bybee, Daijah Marsh-Macias, Brandon Lamb, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel

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Apr 05, 2024

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 03, 2024

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Employee Rating

As with previous service visits, Matt was very friendly and professional. The service was done quickly and completely and at a reasonable price. Thanks again, Matt! More

by LOWRYSFIRE
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Workmanship
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Recommend Dealer
Yes
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Apr 03, 2024

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 28, 2024

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Excellent service thank you. You are excellent and fast with your service. Thank you again. More

by raymondhuntley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson, Roger Bybee, Daijah Marsh-Macias, Brandon Lamb, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel , Jason Wanner and 5 stars too.

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Mar 28, 2024

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 19, 2024

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Great service yesterday. I will continue to bring my car to Niello Volkswagen. Thank you. More

by shnabe3
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Workmanship
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Recommend Dealer
Yes
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Mar 19, 2024

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that Matthew and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 19, 2024

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AMAZING SERVICE, MATTHEW WIRTH WAS AMAZING, EVERYTHING WAS PRESENTED NICELY, 10/10 WILL COME AGAIN More

by OLA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson, Roger Bybee, Daijah Marsh-Macias, Brandon Lamb, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel

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Mar 19, 2024

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew and our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 12, 2024

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Great service, great location and great people. Always come here and always get great service! More

by COOLBRAD100
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Recommend Dealer
Yes
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Mar 12, 2024

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 12, 2024

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Matt Wirth has always been very courteous and understanding of my situation and needs. He makes sure the car issues are resolved properly. More

by UKODIRA
Workmanship
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Recommend Dealer
Yes
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Mar 12, 2024

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Matt delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 08, 2024

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Employee Rating

Appreciate the professionalism to work with me to correct a repair that I felt needed to be corrected. More

by alimr2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Lamb

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Mar 08, 2024

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 07, 2024

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He was very helpful and easy to work with. Whenever I had a question he had the answers More

by STELLACHOE58
Recommend Dealer
Yes
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Mar 08, 2024

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 01, 2024

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Always very professional care that I can count on. Thorough, and prompt. I appreciate that. More

by JJ
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Recommend Dealer
Yes
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Mar 01, 2024

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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