Mel Hanna | Page 26

Excellent Customer Service Recently purchased my vehicle from this dealership and have received exemplary customer service in every way. My salesman, Dan Koljovic, was professio Recently purchased my vehicle from this dealership and have received exemplary customer service in every way. My salesman, Dan Koljovic, was professional, knowledgeable, responsive, and timely in making sure my needs were met. The sales management team, Mel and Pete, ensured that the buying process was an ease and made me feel immediately welcomed to my new dealership home. I am extremely grateful for the teams dedication to excellence in service and would highly recommend this dealership and their team members. More

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Very stressfree Purchase of new jeep went very smooth From beginning to end..My trade in was good almost what I was asking so thank you again.. Purchase of new jeep went very smooth From beginning to end..My trade in was good almost what I was asking so thank you again.. More

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Great experience and so helpful! I came in today with a service and I was introduced to Gabe for sales on information about trading/leasing and he has made this experience so delightf I came in today with a service and I was introduced to Gabe for sales on information about trading/leasing and he has made this experience so delightful and helpful. He showed compassion and was very determined into helping in purchasing. Very informative and Mel Hanna as well for being very nice and trying all options to make sure everything is good. Lots of gratitude for these two gentlemen for the work that they did today for helping me purchase a new car. Thank you guys so much!! More

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Great sales department Excellent team. I love my new Pacifica and especially the price we negotiated . They were very dedicated in finding the exact car that I wanted and ha Excellent team. I love my new Pacifica and especially the price we negotiated . They were very dedicated in finding the exact car that I wanted and had it available the next day. More

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Great independent dealership Got a used vehicle at a fair price with very little negotiation. Roberto is a very friendly, low key sales person. Pete was very open with the numbers Got a used vehicle at a fair price with very little negotiation. Roberto is a very friendly, low key sales person. Pete was very open with the numbers and Mel was very persistent. They only negative was the vehicle prep. Rock chips not touched up and the cleaners used to detail the car left a strong chemical smell behind that I'm told will go eventually go away. More

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Such great customer service Can’t say enough good things about how we were treated by Adrian and Mel. They listened to what we were looking for also helped ask so many questions Can’t say enough good things about how we were treated by Adrian and Mel. They listened to what we were looking for also helped ask so many questions to find our best fit. The service was second to none. We felt great about our car buying decision. If your looking for great customer service and appreciation look no further! More

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Great car-buying experience Jeff, my salesperson, was extremely professional & knowledgeable. I was treated with the utmost respect by everyone I encountered here, which most ce Jeff, my salesperson, was extremely professional & knowledgeable. I was treated with the utmost respect by everyone I encountered here, which most certainly was not the case at the other dealerships I visited. I am quite pleased with my decision to purchase my 2018 Jeep Compass here. More

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Amazing customer service Adrian and Mel found the car I wanted. These guys don’t stop until your 100 percent satisfied! Hands down the best customer service ever. Adrian and Mel found the car I wanted. These guys don’t stop until your 100 percent satisfied! Hands down the best customer service ever. More

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Love my new Jeep Grand Cherokee I had a very good experience purchasing my suv from Kenny Sher at Marino Jeep . I personally spent 12 years in the automobile industry so I have very I had a very good experience purchasing my suv from Kenny Sher at Marino Jeep . I personally spent 12 years in the automobile industry so I have very high expectations. Everything from negotiating the new vehicle price, to the value they gave me for my trade-in as well as the delivery and explaining all the operations of my new Jeep were handled professionally and completely. I also had the pleasure of dealing with Tim Geller, Mel Hanna one of the sales managers and Patrick who assists Kenny and they were a complete pleasure to work with as well And I can’t speak highly enough of the owner Tony Marino. That is one upstanding guy! All in all I had a really nice experience with Marino Jeep and would definitely recommend to anyone in the market for a new car. More

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Completely satisfied I spoke with Pete-one of the managers- over the phone about a grand caravan they had at the lot. He had all the answers over the phone and set me up w I spoke with Pete-one of the managers- over the phone about a grand caravan they had at the lot. He had all the answers over the phone and set me up with Tim for when I came over to look at the vehicle. As soon as I pulled in Tim actually met up with me in the lot as my wife and I unpacked our baby from her car. Tim was patient, beyond friendly, helpful, and put that extra time in to make sure the experience was nothing short of perfect. All members of the staff that were at the dealership that I interacted with were friendly including Mel and Jeff, I forgot the finance managers name-I believe it was steve- but I've never seen a person get someone through finance as fast as he did. Car was prepped nicely and drove great my way home. Out the door the price was spot on were it should of been, and at the end of the day if you can leave a dealership without feeling like you got back stabbed and actually got a fair deal, that is priceless. I will happily recommend this dealer for vehicles just because of the staff that was working. More

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