Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 12

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
403 Reviews
4.8

403 Reviews

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403 Reviews of Melissa Gibson

November 07, 2025

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Employee Rating

Melissa is an excellent service advisor in providing great communication and attention to detail. ? More

by ALLYLOOK
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

November 06, 2025

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Employee Rating

Melissa and the team at BMW of West Chester are fantastic! They always do a great job, keep me in the loop and set great expectations, and I know I can trust their recommendations. I’ve tried other More

by Matt E
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Service Time
Service Communication
Recommend Dealer
Yes

November 04, 2025

Dealership Rating
Employee Rating

Great service with attention to detail. . Kept a prize of when the car would be ready. And it was ready in a timely fashion More

by DELCOLAWYER
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Recommend Dealer
Yes

November 04, 2025

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Employee Rating

Seems very impersonal. Melissa did her job but didn't look up from her screen. Not sure I could recognize her in a lineup. Also, they did a very poor job of washing my c More

by jdarnell2
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Workmanship
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Service Communication
Recommend Dealer
Yes

November 02, 2025

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prompt and friendly service, competent work and appropriate follow up after the maintenance and inspection were completed More

by NICHOLAS.PAPANICOLAOU
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Recommend Dealer
Yes

November 01, 2025

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Great service. Joe Izzy is my service advisor he keeps me updated on all my service. More

by sudean118
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Recommend Dealer
Yes

October 31, 2025

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Easy to schedule and work with. Work was performed well with thorough communication throughout. No issues. More

by JEG
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Nofsinger

October 30, 2025

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Maintenance was completed , everything was on time and the rental car provided seamlessly . Car was spotless inside More

by JTREVISAN
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Recommend Dealer
Yes

October 30, 2025

Dealership Rating
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Brought my car in for a recall. Melissa was great. Car was ready in a timely fashion as promised. More

by JOANNESANDS
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Recommend Dealer
Yes

October 30, 2025

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Great service. Thanks for the help! Found issues m and provided a loaner car. Thanks again More

by jsummers6
Service Price Transparency
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Recommend Dealer
Yes
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