Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 12

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
404 Reviews
4.8

404 Reviews

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404 Reviews of Melissa Gibson

November 07, 2025

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Employee Rating

Melissa and the service team handled my tire issue in a prompt and professional manner. My issue was resolved quickly and I was back on the road. More

by msscott17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 07, 2025

Dealership Rating
Employee Rating

Melissa is an excellent service advisor in providing great communication and attention to detail. ? More

by ALLYLOOK
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

November 06, 2025

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Employee Rating

Melissa and the team at BMW of West Chester are fantastic! They always do a great job, keep me in the loop and set great expectations, and I know I can trust their recommendations. I’ve tried other More

by Matt E
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 04, 2025

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Employee Rating

Great service with attention to detail. . Kept a prize of when the car would be ready. And it was ready in a timely fashion More

by DELCOLAWYER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 04, 2025

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Employee Rating

Seems very impersonal. Melissa did her job but didn't look up from her screen. Not sure I could recognize her in a lineup. Also, they did a very poor job of washing my c More

by jdarnell2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 02, 2025

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Employee Rating

prompt and friendly service, competent work and appropriate follow up after the maintenance and inspection were completed More

by NICHOLAS.PAPANICOLAOU
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Recommend Dealer
Yes

November 01, 2025

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Employee Rating

Great service. Joe Izzy is my service advisor he keeps me updated on all my service. More

by sudean118
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

October 31, 2025

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Employee Rating

Easy to schedule and work with. Work was performed well with thorough communication throughout. No issues. More

by JEG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Nofsinger

October 30, 2025

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Employee Rating

Maintenance was completed , everything was on time and the rental car provided seamlessly . Car was spotless inside More

by JTREVISAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 30, 2025

Dealership Rating
Employee Rating

Brought my car in for a recall. Melissa was great. Car was ready in a timely fashion as promised. More

by JOANNESANDS
Service Price Transparency
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Recommend Dealer
Yes
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