Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 11

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
403 Reviews
4.8

403 Reviews

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403 Reviews of Melissa Gibson

November 20, 2025

Dealership Rating
Employee Rating

Scott Gately has excellent customer relationship skills. He's very knowledgeable about his products and willingness to help after the sale. Staying involved after the sale is what keeps me buying new cars f More

by mcauffman
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

November 17, 2025

Dealership Rating
Employee Rating

I’ve had a wonderful experience with the leasing of my 740. From the sales rep Dan, the F@I manager Nicholas to the service coordinator Heather. First class organization that I send all of family and fri More

by NCAPPARELLI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Nick Capparelli, Heather Deritis , Anthony Blubello

November 15, 2025

Dealership Rating
Employee Rating

The professionalism and friendliness at this dealer were awesome! I loved everything about this dealership! More

by bhcddir
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

November 13, 2025

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The only trusted BMW service provider in my area for me is BMW West Chester! I’ve taken my car to other locations and have not experienced the excellent service and friendly staff! More

by MILAN20001
Service Price Transparency
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Recommend Dealer
Yes

November 12, 2025

Dealership Rating
Employee Rating

Organized, professional. . Interface with customer at desks can be improved. Configuration has them hiding behind computer screen while customer sits and stares at the back of More

by ljostanek
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

November 11, 2025

Dealership Rating
Employee Rating

Great service, friendly staff, quality mechanics and a pleasant experience overall We will keep coming back as long as we continue to have good experiences! More

by jason.showers
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

November 11, 2025

Dealership Rating
Employee Rating

Good communication, nice loaner. Car was serviced properly and having it washed was a nice touch. Melissa was great to work with. More

by rconnollymd
Recommend Dealer
Yes

November 08, 2025

Dealership Rating
Employee Rating

Delivered excellent automotive service by diagnosing and resolving mechanical issues efficiently, using quality parts, and maintaining clear communication with the customer throughout the process. More

by THIAGO.ACCIARITO
Service Price Transparency
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Recommend Dealer
Yes

November 08, 2025

Dealership Rating
Employee Rating

Professional! Respect! Care! On time! The dealership environment fancy, and clean! Recommend to family and friends in the future! keep the good work! More

by Song@Fedex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Murphy, Amy Hinkle , Anthony Vitelli

November 07, 2025

Dealership Rating
Employee Rating

Melissa and the service team handled my tire issue in a prompt and professional manner. My issue was resolved quickly and I was back on the road. More

by msscott17
Service Price Transparency
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Recommend Dealer
Yes
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