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Melissa Larios
Melissa Larios at Toyota of Lancaster

Melissa Larios

Due Bill/ Rental Clerk

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
351 Reviews
4.8

351 Reviews

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351 Reviews of Melissa Larios

December 07, 2025

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Employee Rating

Toyota service employees are ready to fix the problem and get job done right with service orders. :) More

by igmartinez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kiara Santos, Douglas Velasco, Gus Alatorre

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Dec 08, 2025

Toyota of Lancaster responded

Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice for service in the future.

December 04, 2025

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Employee Rating

I highly recommend her services it was excellent she was very knowledgeable and helpful and I appreciated the concern and support she gave me More

by Abdulai bangura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Dec 04, 2025

Toyota of Lancaster responded

We're overjoyed by your review! Your praise inspires us to continue delivering excellence. See you on your next visit!

November 19, 2025

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Employee Rating

Toyota of Lancaster has been great! The employees are super courteous and explain things very well. More

by LABORDAYRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Nov 24, 2025

Toyota of Lancaster responded

Thank you for recognizing our customer service team! We’ll be sure to pass on your kind words, as they mean a lot to us

November 18, 2025

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Employee Rating

I forgot the name of the girl who helped me but she was very nice and super helpful and the maintenance was quick. More

by REYNAMEDINA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2025

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

November 01, 2025

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I like that they are so nice and good worker friendly and kindest and clean More

by roxigarciapalacios13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Nov 04, 2025

Toyota of Lancaster responded

Thank you for the 5-star rating! We're thrilled to know you had a great experience with us. If you have any thoughts or suggestions on how we can make your next visit even better, feel free to reach out. Your feedback means the world to us!

October 24, 2025

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Employee Rating

Five-star Get my oil change for my toyota tacoma good job at Lancaster of Toyota More

by robertdesvernet1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2025

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

October 15, 2025

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Very professional and attentive advisor, in N out in less than 1 hour thank you. More

by FAMILYD06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Oct 15, 2025

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

October 03, 2025

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Employee Rating

Oscar is a wonderful person great . . he is very intelligent an helpful thank you oscar More

by tanyaltyau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Oct 06, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that [Team Member’s Name] provided you with outstanding service. Oscar Garcia consistently goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of their hard work.

October 01, 2025

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Employee Rating

It's a good center and everyone is working together. He doesn't need an evaluation because he is his own evaluator. I love this place and the people who work there. Thank you all. More

by Samer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Annie Vodegel, Gus Alatorre

Report | Print
Oct 06, 2025

Toyota of Lancaster responded

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

September 23, 2025

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Employee Rating

Excellent and fast customer service. Would recommend them. Glad I picked Toyota I love my car More

by jeanette.ramos93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Annie Vodegel, Gus Alatorre, Jeff Calero

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Sep 23, 2025

Toyota of Lancaster responded

Thank you for sharing your positive experience. We’re delighted to hear that you’re satisfied with the quality of the product. Our team works hard to ensure we deliver excellent customer service that exceeds customer expectations, and it’s rewarding to know we’ve succeeded.

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