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Melissa Larios
Melissa Larios at Toyota of Lancaster

Melissa Larios | Page 17

Due Bill/ Rental Clerk

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
355 Reviews
4.8

355 Reviews

Write a Review

355 Reviews of Melissa Larios

December 27, 2023

Dealership Rating
Employee Rating

The installation was much quicker than anticipated and I like the way it looks. The installation looks very professional. More

by trombone8794
Recommend Dealer
Yes

Other Employees Tagged: Melissa Larios

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Dec 27, 2023

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

December 26, 2023

Dealership Rating
Employee Rating

Good service good communication The seller Ricardo was very nice he answered all questions asked showed us how the vehicle works and how it was an excellent experience More

by XXMANOLOXX15
Recommend Dealer
Yes

Other Employees Tagged: Melissa Larios

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Dec 26, 2023

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Ricardo receives the recognition he deserves. Thank you again and have a great day!

December 21, 2023

Dealership Rating
Employee Rating

Great customer service. .. great communication. My car was ready before I had anticipated it. Highly recommend this dealership More

by ilevy007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Gus Alatorre , Annie Vodegel, Chanin Yescas

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Dec 21, 2023

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

December 17, 2023

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Employee Rating

1 word EASY! Dealer took care of my situation glad they were able to help! More

by mibraynn
Recommend Dealer
Yes

Other Employees Tagged: Melissa Larios

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Dec 18, 2023

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

December 16, 2023

Dealership Rating
Employee Rating

The service department gave poor customer service and did not try to apologize for the inconvenience nor compensate me . More

by CNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kiara Santos, Andrew Gonzalez , Annie Vodegel, Chanin Yescas

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Dec 18, 2023

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

December 15, 2023

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Employee Rating

Good custermer service. Quick and easy service. No issues would recommend to family and friends. More

by OMAR_ELIZALDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Gus Alatorre , Annie Vodegel, Chanin Yescas

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Dec 15, 2023

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

December 12, 2023

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Employee Rating

All the personal are so nice and very pleasant. I thanks for their job.thank you so very much!!! More

by miriamherrera45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annie Vodegel

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Dec 12, 2023

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

December 07, 2023

Dealership Rating
Employee Rating

Never new how great a place can be to get your car serviced easy and fast More

by Jeffcalero123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Gus Alatorre , Annie Vodegel, Chanin Yescas

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Dec 07, 2023

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

December 05, 2023

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Employee Rating

Very efficient Helpful Good service Excellent staff They were very thorough and used my warranty even though I was transferring from florida More

by Momin2012ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2023

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

December 05, 2023

Dealership Rating
Employee Rating

Melissa in service was great. The whole process was clean, automated and professional. Gabreal was great. More

by wlazuka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gonzalez, Anthony Doyle, Edgar Bravo , Eddie Alvarez

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Dec 05, 2023

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

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