Dealer Reviews
Cars for Sale
Dealer Log In
Melissa LeBran
966 Reviews
BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
14 yrs, 8 mos
Industry Experience
29 yrs, 9 mos
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
966 Reviews
Write a Review
966 Reviews of Melissa LeBran
June 13, 2019
Service Melissa goes out of her way to give you exceptional customer service every time!!! She alwaysnhas a smile on her face and a cheery personality! Melissa goes out of her way to give you exceptional customer service every time!!! She alwaysnhas a smile on her face and a cheery personality! More
by Nj613
Verified Customer
June 10, 2019
Great to work with Been with sutton for over 25 years. Never had a problem.i have had the privilege of working with lester parker in purchasing about four automobiles. Been with sutton for over 25 years. Never had a problem.i have had the privilege of working with lester parker in purchasing about four automobiles. I have sent five customers to sutton and they purchased cars. More
by mills.h
Other Employees Tagged: Nate Sutton, Lester Parker, Jamie Vasquez, Jillian Stanford , Randy Mohrbach, Anita Sutton
June 10, 2019
Do anything to get you spend your money I had several bad experience with sutton Ford & their employees. They supposedly checked my car for any several time, but failed to notice anything br I had several bad experience with sutton Ford & their employees. They supposedly checked my car for any several time, but failed to notice anything broken or leaking. But when I went to extend my warranty they found a leak in the rear seal & a leak in the power train unit. They're expecting me to pay for their negligence & their incompetence for ignoring & not wanting to fix the problem.. More
by Sutton Ford.
Other Employees Tagged: Jamie Vasquez , LaToyta McDonald, tim schafer, Anita Sutton
June 07, 2019
Great Service! Sutton ford has an excellent service department. The service is always great with the auto ready when promised. I really appreciate Melissa LeBran wh Sutton ford has an excellent service department. The service is always great with the auto ready when promised. I really appreciate Melissa LeBran who goes out of her way to keep in touch with the customer. More
by FrankR
Other Employees Tagged: Chatman Farland
June 07, 2019
Great service The service department at Sutton Ford is great. The service is timely, repairs are quick and the customer service us wonderful. They even wash my car The service department at Sutton Ford is great. The service is timely, repairs are quick and the customer service us wonderful. They even wash my car. Thanks Sutton Ford More
by besswillie1957
Other Employees Tagged: Jillian Stanford , Eric Eric, Cree Lyons, Anita Sutton, Allen Taloff
June 06, 2019
Excellent Customer Service Melissa made sure my service experience was seamless from start to finish. She kept me informed and was very polite and professional. I would definite Melissa made sure my service experience was seamless from start to finish. She kept me informed and was very polite and professional. I would definitely do business here again. More
by Stephanie
June 05, 2019
service Everyone especially Melissa were professional and courteous. They kept me informed about the problem and estimated time for repairs to be finished. Al Everyone especially Melissa were professional and courteous. They kept me informed about the problem and estimated time for repairs to be finished. Also cleaned the car before returning it. Very nice touch. More
by bbree1
Other Employees Tagged: Jim Gilbert
June 03, 2019
Excellent great service The service was excellent and I would recommend your service department work to others . They are very polite and very knowledgeable . Customer servic The service was excellent and I would recommend your service department work to others . They are very polite and very knowledgeable . Customer service was great. More
by riveria53
June 03, 2019
100% Satisfied Jillian and staff always go above and beyond to make sure they take care of me. I will always bring my car to this facility because of their attentive Jillian and staff always go above and beyond to make sure they take care of me. I will always bring my car to this facility because of their attentiveness. More
by lakenia
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Andre Brumfield, Randy Mohrbach, christopher whitehead, Andrea Green, George
May 25, 2019
If all customer representatives were like Erik Buikema As a first time owner of one of Sutton Ford’s vehicles, I am still learning about your policies and procedures. However, Erik Buikema was extremely As a first time owner of one of Sutton Ford’s vehicles, I am still learning about your policies and procedures. However, Erik Buikema was extremely patient and helpful regarding all my inquiries. He is the primary reason I would recommend Sutton Ford’s service center. I have also had pleasant experiences with Melissa LeBran regarding my oil changes. More
by rcrens2
Other Employees Tagged: Lester Parker , Eric Eric
