Melissa O'Connell | Page 6
Technology and Outreach Director
Northside Lexus
24222 Interstate 45 North
Spring , TX 77386
Master Certified - I joined the Lexus team in 1999 and the Northside Lexus family in 2012. I have a teaching and performing background and love to do Karate with my son. I’m a tech geek at heart and manage the “What does this button do department?” I look forward to helping you make the most of the bells-and-whistles on your Lexus.
Read more60 Reviews
Write a ReviewDealership Experience
11 yrs, 11 mos
Specialties & Trainings
Lexus Master Certified
Lexus Technology Specialist
Lexus Delivery Specialist
View more specialties & trainings60 Reviews of Melissa O'Connell
September 28, 2018
Great LX purchase experience. My purchase of a Lexus LX 540 was a great and very professional experience.l recommend Northside Lexus Dealership when any one is considering a purcha My purchase of a Lexus LX 540 was a great and very professional experience.l recommend Northside Lexus Dealership when any one is considering a purchase of a vehicle. More
Other Employees Tagged: Eric Allen
September 27, 2018
almost all stress free This is the 3rd Lexus we have purchased from Northside Lexus. There is a reason we keep coming back. Although we have been disappointed in the late This is the 3rd Lexus we have purchased from Northside Lexus. There is a reason we keep coming back. Although we have been disappointed in the late RX350 body style, we still believe that Lexus has the best quality and comfort of any brand. The service is top notch! Now we have a new 2019 NX300 and we love it. Sales person Robert James was very patient and did not rush us or make us feel pressured in any way. He did an excellent job answering our questions even after we asked them multiple times. He went above and beyond to find us Michelin tires for our new car. Melissa from the technology dept. was superb in her presentation of all the bells and whistles our new car has to offer. Brent in the finance dept. was very helpful and we appreciated his efficient manor. In the end, the only stress we had was deciding whether to add body side molding to the car. And we still have not decided. Thank you to everyone at Northside Lexus for making our 3rd car purchase a good experience. More
Other Employees Tagged: Tyler Stephens , Robert James
September 18, 2018
Fast and easy! I was in and out in two hours. Everyone is so friendly and helpful. This was my second SUV from Northside Lexus and won't be my last! I was in and out in two hours. Everyone is so friendly and helpful. This was my second SUV from Northside Lexus and won't be my last! More
Other Employees Tagged: Jared Postma, Nick Makrakis , Caleb Vario
September 18, 2018
Putchase of RX350 Excellent service! I was one of your first customers at Westside Lexus. Glad you are near The Woodlands. Very impressed with your people and faci Excellent service! I was one of your first customers at Westside Lexus. Glad you are near The Woodlands. Very impressed with your people and facility. More
Other Employees Tagged: Alex Delgado, David Gardner
August 29, 2018
My LC500 purchase I have purchased many vehicles in my life. This was by far the best experience of any that I have ever had. From our first visit and demonstration rid I have purchased many vehicles in my life. This was by far the best experience of any that I have ever had. From our first visit and demonstration ride until the end. Everyone was helpful and extremely knowledgeable about this car and were able to answer all of our questions. Even the normally dreaded financial process was a pleasure. No pressure what so ever. our saleman was very informative and friendly. When we were leaving we were shown many of the technical features o this car and it was demonstrated by Melissa who knew so much about this vehicle you would have thought she designed it. More
Other Employees Tagged: Don Holifield , Finance manager Steve
July 31, 2018
Preown cars Mr Green great sales love car Nice dealership. Clean. All professional Am recommending to others in Austin Great selection Live all bells and whi Mr Green great sales love car Nice dealership. Clean. All professional Am recommending to others in Austin Great selection Live all bells and whistles 5star More
Other Employees Tagged: Mark Green , Caleb V
July 09, 2018
Amazing Our experience was simply amazing, professional and very friendly. The whole process was smooth we knew what we wanted they had it, in and out very qu Our experience was simply amazing, professional and very friendly. The whole process was smooth we knew what we wanted they had it, in and out very quick. More
Other Employees Tagged: David Perry , Eric Allen
June 23, 2018
ava knows her Lexus stuff inside and out Ava not only studies and truly understands all Lexus products, you can tell Ava is passionate about all things Lexus when you talk to her and ask her Ava not only studies and truly understands all Lexus products, you can tell Ava is passionate about all things Lexus when you talk to her and ask her questions. Ava is a true advocate for Lexus products and Northside Lexus as a dealership. They are lucky to have Ava on their team. If you want to know something about a Lexus car... Go ask Ava. More
Other Employees Tagged: Ava Pierce
June 21, 2018
Another wonderful Lexus experience Buying the LS500 was an awesome experience, especially with the help from Eric Allen and Melissa O'Connell. They made learning the new technology so m Buying the LS500 was an awesome experience, especially with the help from Eric Allen and Melissa O'Connell. They made learning the new technology so much easier (after driving an older model for the last 11 years!) Melissa spent 3 hours with me in my car at the dealership and then came to my home the following week and spent another 2 hours. Never had service like that ever!! More
Other Employees Tagged: Eric Allen
June 14, 2018
Awesome Caleb was awesome. Took care of me by arranging everything, the appointment, loaner and the work. Kept me informed on the progress throughout and was Caleb was awesome. Took care of me by arranging everything, the appointment, loaner and the work. Kept me informed on the progress throughout and was was extremely friendly to work with. Thanks. More