Melissa O'Connell
Melissa O'Connell at Northside Lexus

Melissa O'Connell | Page 6

Technology and Outreach Director

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

5.0
63 Reviews

Master Certified - I joined the Lexus team in 1999 and the Northside Lexus family in 2012. I have a teaching and performing background and love to do Karate with my son. I’m a tech geek at heart and manage the “What does this button do department?” I look forward to helping you make the most of the bells-and-whistles on your Lexus.

5.0

63 Reviews

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Dealership Experience

13 yrs, 11 mos

Specialties & Trainings

Lexus Master Certified

Lexus Technology Specialist

View more specialties & trainings

63 Reviews of Melissa O'Connell

October 12, 2018

Dealership Rating
Employee Rating

Great experience with Northside Lexus. Our Sales Consultant, Nick Makrakis, was very professional and polite. He was also very patient and thorough in answering all of our questions regardi More

by Sonja Higdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Makrakis , David Ortiz

Oct 16, 2018

Northside Lexus responded

Hi Sonja, We are so thrilled that Nick and our team gave you a wonderful experience, as well as getting you into a vehicle you love! We pride ourselves on our fabulous team, and we are so glad that they were given the opportunity to assist you! Thank you for sharing your experience!

October 11, 2018

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Employee Rating

Very pleased with Northside Lexus No high pressure our questions was answered, we were made to feel relaxed and appreciated, Mark Green did every thing we asked to try and see we got t More

by martingoard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Green , Randall Blackwell, Tim Karmout, Hamilton Dawes

Oct 13, 2018

Northside Lexus responded

Hi Martin, Mark Green is wonderful, so I am so pleased that he was able to assist you! We are elated that he left such a wonderful impression on you, and got you into a vehicle you love! Thank you for your review.

October 02, 2018

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Employee Rating

excellent experience Good price, worked with me on trade-in (also bought at North-side Lexus) Excellent salesman and associated staff. Provided good training on the feat More

by rcsat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Allen, Brent Penn

Oct 05, 2018

Northside Lexus responded

Hi there, I am so glad that Eric Allen and Melissa gave you such a wonderful car-buying experience! We greatly look forward to continue serving you!

September 29, 2018

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Employee Rating

Great LX purchase experience. My purchase of a Lexus LX 540 was a great and very professional experience.l recommend Northside Lexus Dealership when any one is considering a purcha More

by JHOLLAND18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Allen

Oct 02, 2018

Northside Lexus responded

Hi there, Firstly, congratulations on your new car purchase! I am so pleased that Melissa and Eric Allen could provide such a wonderful car-buying experience! We greatly look forward to continue serving you!

September 28, 2018

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Employee Rating

almost all stress free This is the 3rd Lexus we have purchased from Northside Lexus. There is a reason we keep coming back. Although we have been disappointed in the late More

by NANA.PCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Stephens , Robert James

Sep 28, 2018

Northside Lexus responded

Hi there, What a fantastic review! We are so very proud of our team for taking amazing care of you through each step of your car-buying experience! Thank you so much for being a continued member of the Northside Lexus family, and congratulations on your new vehicle!

September 18, 2018

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Employee Rating

Putchase of RX350 Excellent service! I was one of your first customers at Westside Lexus. Glad you are near The Woodlands. Very impressed with your people and faci More

by Riss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Delgado, David Gardner

Sep 20, 2018

Northside Lexus responded

Hi there, Firstly, thank you for being a Northside Lexus customer! We are so glad that our team was here to impress and assist you during your car buying experience!

September 18, 2018

Dealership Rating
Employee Rating

Fast and easy! I was in and out in two hours. Everyone is so friendly and helpful. This was my second SUV from Northside Lexus and won't be my last! More

by loubamatex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Postma, Nick Makrakis , Caleb Vario

Sep 20, 2018

Northside Lexus responded

Hi there, Firstly, thank you for being a continued Northside Lexus customer! I am so glad that we could make your car purchase an easy and quick experience! Thank you for your review.

August 29, 2018

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Employee Rating

My LC500 purchase I have purchased many vehicles in my life. This was by far the best experience of any that I have ever had. From our first visit and demonstration rid More

by coach16a
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Don Holifield, Finance manager Steve

Aug 30, 2018

Northside Lexus responded

Hi there, Thank you so much for your fantastic review! We are elated that our team was able to give you such a pleasurable and easy car-buying experience. Our team members strive to give this level of service to each and every customer that walks through our doors. Welcome to the Northside Lexus family!

July 31, 2018

Dealership Rating
Employee Rating

Preown cars Mr Green great sales love car Nice dealership. Clean. All professional Am recommending to others in Austin Great selection Live all bells and whi More

by jeanneotto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Green , Caleb V

Aug 01, 2018

Northside Lexus responded

I am so pleased that our staff was able to give you fantastic service! We look forward to future business with you!

July 10, 2018

Dealership Rating
Employee Rating

Amazing Our experience was simply amazing, professional and very friendly. The whole process was smooth we knew what we wanted they had it, in and out very qu More

by Chino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Perry , Eric Allen

Jul 26, 2018

Northside Lexus responded

Hi there! We are so happy to hear you had an amazing buying experience! David, Melissa, and Eric Allen, are just a few of our marvelous team members; and we are glad they could be part of your purchase!

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