Melissa O'Connell | Page 6

Buying an SUV The Sales Receptionist immediately welcomed me and summoned a Salesman, named Jared Postma, to assist me with a car purchase. Jared, asked questions The Sales Receptionist immediately welcomed me and summoned a Salesman, named Jared Postma, to assist me with a car purchase. Jared, asked questions and listened to what I was interested in buying. He selected two automobiles which he drove me around in around explaining the many features of the SUV's. I was offered the opportunity to drive them. Jared drove the lot to show me the different models and colors pointing out their many features. I returned a second day and Jared's assistant, Eric, drove me around the lot as Jared was helping another Client. Eric was most helpful, stopping to let me view the interiors of the different SUV's. Jared then took me back to the car lot where I selected the color SUV that I liked and he explained that it was a former Loaner and the different opportunities to buying a used, 2018 SUV. Jared was most informative, patient, helpful, polite and a has great sense of humor. Never pushy which was wonderful. Thank you Jared for your patience and guidance in helping me to find the perfect SUV for me. You validated me that I am a LEXUS LADY through and through and saved me from making a big mistake of buying an SUV from another AUTO manufacturer. More

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Very Professional and friendly I liked the services, courtesy and the quick respond from the salesman compare with other dealers. Clean facility, easy access location. Cons: not I liked the services, courtesy and the quick respond from the salesman compare with other dealers. Clean facility, easy access location. Cons: not space for visitors parking More

by LUIS_MOLANO Verified Customer Verified Customer

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Great experience with Northside Lexus. Our Sales Consultant, Nick Makrakis, was very professional and polite. He was also very patient and thorough in answering all of our questions regardi Our Sales Consultant, Nick Makrakis, was very professional and polite. He was also very patient and thorough in answering all of our questions regarding the Lexus RX 350. And although we were not planning to buy a car yet, we decided to go ahead and purchase one after talking with Nick. We feel that we got a good deal, and this is our third Lexus that we have purchased from Northside. I also want to note that David Ortiz and Melissa O’Connell (Technology Manager) went out of their way to help me with the Lexus technology. I highly recommend this dealership to anyone in the market for a Lexus! More

by Sonja Higdon Verified Customer Verified Customer

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Very pleased with Northside Lexus No high pressure our questions was answered, we were made to feel relaxed and appreciated, Mark Green did every thing we asked to try and see we got t No high pressure our questions was answered, we were made to feel relaxed and appreciated, Mark Green did every thing we asked to try and see we got the best deal possible and left us knowing we were purchasing a top of the line automobile, More

by martingoard Verified Customer Verified Customer

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excellent experience Good price, worked with me on trade-in (also bought at North-side Lexus) Excellent salesman and associated staff. Provided good training on the feat Good price, worked with me on trade-in (also bought at North-side Lexus) Excellent salesman and associated staff. Provided good training on the features of the car. More

by rcsat Verified Customer Verified Customer

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Great LX purchase experience. My purchase of a Lexus LX 540 was a great and very professional experience.l recommend Northside Lexus Dealership when any one is considering a purcha My purchase of a Lexus LX 540 was a great and very professional experience.l recommend Northside Lexus Dealership when any one is considering a purchase of a vehicle. More

by JHOLLAND18 Verified Customer Verified Customer

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almost all stress free This is the 3rd Lexus we have purchased from Northside Lexus. There is a reason we keep coming back. Although we have been disappointed in the late This is the 3rd Lexus we have purchased from Northside Lexus. There is a reason we keep coming back. Although we have been disappointed in the late RX350 body style, we still believe that Lexus has the best quality and comfort of any brand. The service is top notch! Now we have a new 2019 NX300 and we love it. Sales person Robert James was very patient and did not rush us or make us feel pressured in any way. He did an excellent job answering our questions even after we asked them multiple times. He went above and beyond to find us Michelin tires for our new car. Melissa from the technology dept. was superb in her presentation of all the bells and whistles our new car has to offer. Brent in the finance dept. was very helpful and we appreciated his efficient manor. In the end, the only stress we had was deciding whether to add body side molding to the car. And we still have not decided. Thank you to everyone at Northside Lexus for making our 3rd car purchase a good experience. More

by NANA.PCL Verified Customer Verified Customer

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Putchase of RX350 Excellent service! I was one of your first customers at Westside Lexus. Glad you are near The Woodlands. Very impressed with your people and faci Excellent service! I was one of your first customers at Westside Lexus. Glad you are near The Woodlands. Very impressed with your people and facility. More

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Fast and easy! I was in and out in two hours. Everyone is so friendly and helpful. This was my second SUV from Northside Lexus and won't be my last! I was in and out in two hours. Everyone is so friendly and helpful. This was my second SUV from Northside Lexus and won't be my last! More

by loubamatex Verified Customer Verified Customer

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My LC500 purchase I have purchased many vehicles in my life. This was by far the best experience of any that I have ever had. From our first visit and demonstration rid I have purchased many vehicles in my life. This was by far the best experience of any that I have ever had. From our first visit and demonstration ride until the end. Everyone was helpful and extremely knowledgeable about this car and were able to answer all of our questions. Even the normally dreaded financial process was a pleasure. No pressure what so ever. our saleman was very informative and friendly. When we were leaving we were shown many of the technical features o this car and it was demonstrated by Melissa who knew so much about this vehicle you would have thought she designed it. More

by coach16a Verified Customer Verified Customer

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