Melissa O'Connell
Melissa O'Connell at Northside Lexus

Melissa O'Connell | Page 6

Technology and Outreach Director

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

5.0
60 Reviews

Master Certified - I joined the Lexus team in 1999 and the Northside Lexus family in 2012. I have a teaching and performing background and love to do Karate with my son. I’m a tech geek at heart and manage the “What does this button do department?” I look forward to helping you make the most of the bells-and-whistles on your Lexus.

5.0

60 Reviews

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Dealership Experience

11 yrs, 11 mos

Specialties & Trainings

Lexus Master Certified

Lexus Technology Specialist

View more specialties & trainings

60 Reviews of Melissa O'Connell

September 28, 2018

Dealership Rating
Employee Rating

Great LX purchase experience. My purchase of a Lexus LX 540 was a great and very professional experience.l recommend Northside Lexus Dealership when any one is considering a purcha More

by JHOLLAND18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Allen

Oct 02, 2018

Northside Lexus responded

Hi there, Firstly, congratulations on your new car purchase! I am so pleased that Melissa and Eric Allen could provide such a wonderful car-buying experience! We greatly look forward to continue serving you!

September 27, 2018

Dealership Rating
Employee Rating

almost all stress free This is the 3rd Lexus we have purchased from Northside Lexus. There is a reason we keep coming back. Although we have been disappointed in the late More

by NANA.PCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Stephens , Robert James

Sep 28, 2018

Northside Lexus responded

Hi there, What a fantastic review! We are so very proud of our team for taking amazing care of you through each step of your car-buying experience! Thank you so much for being a continued member of the Northside Lexus family, and congratulations on your new vehicle!

September 18, 2018

Dealership Rating
Employee Rating

Fast and easy! I was in and out in two hours. Everyone is so friendly and helpful. This was my second SUV from Northside Lexus and won't be my last! More

by loubamatex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Postma, Nick Makrakis , Caleb Vario

Sep 20, 2018

Northside Lexus responded

Hi there, Firstly, thank you for being a continued Northside Lexus customer! I am so glad that we could make your car purchase an easy and quick experience! Thank you for your review.

September 18, 2018

Dealership Rating
Employee Rating

Putchase of RX350 Excellent service! I was one of your first customers at Westside Lexus. Glad you are near The Woodlands. Very impressed with your people and faci More

by Riss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alex Delgado, David Gardner

Sep 20, 2018

Northside Lexus responded

Hi there, Firstly, thank you for being a Northside Lexus customer! We are so glad that our team was here to impress and assist you during your car buying experience!

August 29, 2018

Dealership Rating
Employee Rating

My LC500 purchase I have purchased many vehicles in my life. This was by far the best experience of any that I have ever had. From our first visit and demonstration rid More

by coach16a
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Don Holifield , Finance manager Steve

Aug 30, 2018

Northside Lexus responded

Hi there, Thank you so much for your fantastic review! We are elated that our team was able to give you such a pleasurable and easy car-buying experience. Our team members strive to give this level of service to each and every customer that walks through our doors. Welcome to the Northside Lexus family!

July 31, 2018

Dealership Rating
Employee Rating

Preown cars Mr Green great sales love car Nice dealership. Clean. All professional Am recommending to others in Austin Great selection Live all bells and whi More

by jeanneotto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Green , Caleb V

Aug 01, 2018

Northside Lexus responded

I am so pleased that our staff was able to give you fantastic service! We look forward to future business with you!

July 09, 2018

Dealership Rating
Employee Rating

Amazing Our experience was simply amazing, professional and very friendly. The whole process was smooth we knew what we wanted they had it, in and out very qu More

by Chino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Perry , Eric Allen

Jul 26, 2018

Northside Lexus responded

Hi there! We are so happy to hear you had an amazing buying experience! David, Melissa, and Eric Allen, are just a few of our marvelous team members; and we are glad they could be part of your purchase!

June 23, 2018

Dealership Rating

ava knows her Lexus stuff inside and out Ava not only studies and truly understands all Lexus products, you can tell Ava is passionate about all things Lexus when you talk to her and ask her More

by JJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ava Pierce

Jul 27, 2018

Northside Lexus responded

Hi there, You are very right! We are extremely lucky to have members such as Ava and Melissa on our Technology team! I am so glad that you had a spectacular experience.

June 21, 2018

Dealership Rating
Employee Rating

Another wonderful Lexus experience Buying the LS500 was an awesome experience, especially with the help from Eric Allen and Melissa O'Connell. They made learning the new technology so m More

by ClassySilver
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Eric Allen

Jun 22, 2018

Northside Lexus responded

Hi Mr. & Mrs. Rubenstein! Thank you for the excellent review. We are always happy to assist. Thank you for choosing Northside Lexus. We truly appreciate your business. We couldn't agree with you more, Melissa is absolutely incredible to have on our team. Enjoy your new Lexus, let us know if you need anything else.

June 14, 2018

Dealership Rating
Employee Rating

Awesome Caleb was awesome. Took care of me by arranging everything, the appointment, loaner and the work. Kept me informed on the progress throughout and was More

by COY.HALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 14, 2018

Northside Lexus responded

Thanks so much for taking the time to share your review with us today. We're so happy that you're happy.

Jun 22, 2018

Northside Lexus responded

Hi COY.HALL, Thank you for your review! We appreciate your feedback. Caleb is an excellent service consultant and we are confident that he will continue to take great care of you each and every time you visit Northside Lexus. Thank you for your business.

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