Melissa O'Connell | Page 5
Technology and Outreach Director
Northside Lexus
24222 Interstate 45 North
Spring , TX 77386
Master Certified - I joined the Lexus team in 1999 and the Northside Lexus family in 2012. I have a teaching and performing background and love to do Karate with my son. I’m a tech geek at heart and manage the “What does this button do department?” I look forward to helping you make the most of the bells-and-whistles on your Lexus.
Read more65 Reviews
Write a ReviewDealership Experience
14 yrs, 4 mos
Specialties & Trainings
Lexus Master Certified
Lexus Technology Specialist
Lexus Delivery Specialist
65 Reviews of Melissa O'Connell
July 03, 2019
Wonderful experience, I would recommend to everyone 8 years ago I already used the Lexus RX , I was completely sateisfied . So now when I have opportunity to look at new RX I was surprised of externally 8 years ago I already used the Lexus RX , I was completely sateisfied . So now when I have opportunity to look at new RX I was surprised of externally and interior decoration of RX ! So now I can enjoy this car More
Other Employees Tagged: John Hovenden
April 16, 2019
Very pleasant I have used Zee as my service representative for over a year. He has always been very helpful. Because of the good service I've received we decided I have used Zee as my service representative for over a year. He has always been very helpful. Because of the good service I've received we decided to buy our next Lexus from Northside. Our salesman Alex Delgado was excellent. He worked hard to get us a good deal. More
Other Employees Tagged: Mark Green, Caleb Vario , Alex Delgado
December 19, 2018
Excellent New Car Experince I recently purchased a new GX 460 at Northside Lexus and it was an excellent experience. I worked with Eric Allen and Nick Christianson in sales and I recently purchased a new GX 460 at Northside Lexus and it was an excellent experience. I worked with Eric Allen and Nick Christianson in sales and both were consummate professionals. The delivery experience with David and Melissa was exacting and thorough and they took extra time insuring that all of my questions were addressed. Hamilton Dawes handled the paper work including two trade-ins as a flawlessly easy process. Job well done! More
Other Employees Tagged: Nick Christianson , Eric Allen, David Ortiz, Hamilton Dawes
December 15, 2018
Great dealership! They do a great job from start to finish! From the moment you walk into the dealership you are greeted immediately and you are fully taken care of. Y They do a great job from start to finish! From the moment you walk into the dealership you are greeted immediately and you are fully taken care of. You are shown everything you want to see and everything is explained in detailed. They follow thru on all that you are interested in. They will go the extra mile. When you leave, all your needs are met and they do so as quickly as possible. More
Other Employees Tagged: David Gardner, Marcus Atkins
December 12, 2018
My salesman was the reason I leased another car I was not going to get another car from Lexus! Couldn’t wait for my lease to end, didn’t like my car!! Trust me, I complain clear & often about my c I was not going to get another car from Lexus! Couldn’t wait for my lease to end, didn’t like my car!! Trust me, I complain clear & often about my car, to everyone! Was looking to get another type of car. Then I was referred to Robert, he helped me to understand my car, and end of store leased another NX!! More
Other Employees Tagged: Robert James
November 28, 2018
David Gardner is, to me, the face of Lexus David Gardner has assisted us to decide the ultimate Lexus appropriate to us, from an LS in 2007, to making a different decision when the time ca David Gardner has assisted us to decide the ultimate Lexus appropriate to us, from an LS in 2007, to making a different decision when the time came - it was only me. Sure, it's different, making decisions newly alone, but David has deserved the Henry loyalty. The decision of what's best for me? Sure, that can seem intimidating - Thank you, David, for always making me feel like Northside is family. Because of your personalized attention to what you have perceived most suitable for me, every time there has been a decision to make, the one you suggested - the Lexus RX450, the only one I drove was perfect and the decision was no problem. To have a personal representative as David is, is so excellent. I have said for several years now, "Where David Gardner is, is where my next automobile will be". When it comes to automobile decisions, feeling that we are special and individual - it's priceless to keep being shown that we are individuals and that David is tuned in to individual wants and needs. Again, decision time, and different considerations and options this year. There is no question who to inquire for help through the newer options, and information why, about each model. My "go to" person who is wisely capable and empathetically comfortable to trust in every way. I believe this is standard for Northside - I can know with confidence about David. It's nice to be able to say in writing, Northside has highest standards in every way and earns loyalty. David Gardner was our first sales person here, and we have referred him many times. From Service, and every contact - Dean in Service, Melissa in showing us how to use and enjoy all the features..... never less than 5 Stars here. From Chrysler to Mercedes to Lexus - never considered any other automobile again. Always Northside, always David Gardner for the Henrys, Every experience here has been excellent and satisfying. This will be the fifth Lexus from Northside and from David. First time ever to develop such loyalty....I love how they make the experience feel like a privilege. Coco Henry More
Other Employees Tagged: David Gardner, Dean in Service, Melissa O'Connell
November 20, 2018
that was fast. Bobby got us during low tax period. That helped us a lot. I cannot think of anything else to say. I have dealt with Bobby for nine years, so he kno Bobby got us during low tax period. That helped us a lot. I cannot think of anything else to say. I have dealt with Bobby for nine years, so he knows what we want and need. More
Other Employees Tagged: Bobby Bosley
November 10, 2018
Buying Made Easy We only deal with Northside Lexus and have for years Lance is attentive David follows up Melissa explains Renee knows her business Service is se We only deal with Northside Lexus and have for years Lance is attentive David follows up Melissa explains Renee knows her business Service is second to none More
Other Employees Tagged: Lance Williams , David Gardner, Renee Hastings
October 30, 2018
Dealership and staff were very experienced and helpful! Dealership and staff were very experienced and helpful. Good information provided by all. Enjoyed working with Melissa and Don. Staff got our car re Dealership and staff were very experienced and helpful. Good information provided by all. Enjoyed working with Melissa and Don. Staff got our car ready in record time! More
Other Employees Tagged: Don Ansley
October 26, 2018
Easy, great experience. Our experience at Northside Lexus was great. Our salesman, Barry, was knowledgeable, helpful, had a great personality and we enjoyed the whole experie Our experience at Northside Lexus was great. Our salesman, Barry, was knowledgeable, helpful, had a great personality and we enjoyed the whole experience. My daughter and I test drove a car in the summer and I let Barry know we would not be ready until fall to purchase. He respected our time frame and when the time came to purchase was there for us. Melissa did a great job of taking me through the car’s features. I’d definitely recommend Northside Lexus. More
Other Employees Tagged: Barry Bartel

