Melissa Sigmon- SUBARU
Melissa Sigmon- SUBARU at Southern Team Hyundai Nissan Subaru Volkswagen

Melissa Sigmon- SUBARU | Page 88

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

Contact Me
4.9
880 Reviews

Dealership Experience

4 yrs

Industry Experience

15 yrs, 2 mos

4.9

880 Reviews

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880 Reviews of Melissa Sigmon- SUBARU

February 21, 2023

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Employee Rating

A very good dealership that covers all the needs of my Subaru. Warranty service is covered and lifetime oil changes and inspections are a definite plus. Highly recommmend this place for people that want a More

by adamcox3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Feb 21, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 15, 2023

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I was pleasantly surprised at the responsiveness to what was a severe issue associated with a 2020 Subaru Ascent transmission. Melissa was empathetic and understanding. She provided timely updates to the More

by REGINALD.SNYDER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Feb 15, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 15, 2023

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its just been a wonderful experience every single person in the collision center has been nothing but helpful during my whole ordeal i was going through of my car having to be repaired and i would suggest y More

by William Ell
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Alyse Allen , Mike Adams (Hyundai), Mike Adams (Subaru), Taylor McBride, Grayson Wade

Feb 15, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 14, 2023

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Always pleasant and quick for service. Can usually get an appointment on Saturday. I love their coffee machine. I don't know who I dealt with in service department? More

by kfoxcpa
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Maria Durham, Danielle Starkey, Alyse Allen , Mike Adams (Hyundai), Mike Adams (Subaru), Taylor McBride, Grayson Wade, Harold Woody

Feb 14, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 11, 2023

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Great service team. Proud to have group of experts working on my Subaru. Thank you More

by LINJORNEY58
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Kevin Johnson, Sam Williams , Very proud of Mr. Lewis also. He always give me good advice regarding my car, if he’s there when I com in

Feb 13, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 09, 2023

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the staff was friendly polite and made me feel my car was in good hands. It is a pleasure to work with the staff in the Subaru Service Center More

by PANSTAR
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Recommend Dealer
Yes
Feb 09, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 07, 2023

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Employee Rating

Everyone is so kind and helpful. They definitely are not afraid to go the extra mile. More

by daddymac48
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maria Durham

Feb 08, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 04, 2023

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Tried to get me to trade my car before the appointment, then told us our brakes had never been changed because they still said Subaru on them. Yes the calibers are original, the pads and roters weren't. More

by LM515
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Recommend Dealer
No
Feb 06, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 03, 2023

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I've used the Subaru service department a few times for recalls and complicated repairs. I'm picky and knowledgeable about car repairs, and I can say this dealer is one of the best. I will also consider More

by KEVIN_SEAY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Feb 03, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you again for your positive feedback, Kevin!

February 01, 2023

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Employee Rating

Customer service was attentive, friendly and thorough. Wait was as expected. This is a great service department compared with other dealers I have been to. More

by jshaver4
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Recommend Dealer
Yes
Feb 01, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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