Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota

Melissa Tyler | Page 33

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.7
373 Reviews

Dealership Experience

8 yrs, 4 mos

Languages Spoken

English English

4.7

373 Reviews

Write a Review

373 Reviews of Melissa Tyler

July 14, 2021

Dealership Rating
Employee Rating

There is no reason to write 25 words on this dealership/ it suffices to say they are excellent- The requirement to write 25 words is obnoxious and totally out of line for whoever wrote this program. I could More

by mcaleavey07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Mike Giordano, Donna Nuesslein, Alicia Verven

Jul 15, 2021

DCH Wappingers Falls Toyota responded

Thank you for the five-star review!

July 08, 2021

Dealership Rating
Employee Rating

Ben, you and everyone at DCH Toyota are GREAT. Thank you for excellent service. It is so nice to know and trust my car needs will be accomplished with a smile. More

by CINDYGM333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg, Karl Boye, Ben Carlson , Evin Calderon, Pinkal Patel, Jason Gasiunas

Jul 08, 2021

DCH Wappingers Falls Toyota responded

Cindy, we truly appreciate you taking the time to provide an excellent five-star review! It's a pleasure to know our team could assist you and provide you with outstanding service. We look forward to working with you again in the future!

June 02, 2021

Dealership Rating
Employee Rating

Always a good experience - very helpful , knowledgeable and friendly people who work here! Clean waiting area - prompt service - best place to buy a Toyota in the area! More

by DPATRINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kolozy , Evin Calderon, Mike Giordano

Jun 03, 2021

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership and we hope to see you again soon!

May 07, 2021

Dealership Rating
Employee Rating

from check in to check out excellent experience ! Keith was excellent as was Ashley. They greeted me ,took care of all my issues and provided transportation . I was in and out in one day. Thank you More

by JOESRBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kolozy

May 10, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It sounds like Keith went above and beyond to assist you and provide you with great service!

January 20, 2021

Dealership Rating
Employee Rating

Everyone was very professional. I have been a customer in service for about 5 years, and forgot to bring in a discount coupon that was mailed to me. Cashier would not accept bringing it in after the trans More

by CARLOGIORDANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Allison Croshier, Mike Giordano

Jan 22, 2021

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

January 19, 2021

Dealership Rating
Employee Rating

I brought the car in for an inspection. I explained that the tire pressure light was staying on. I had to pay 139 dollars just to find out why . I was told that it was two sensors and if I wanted to get it More

by Jean Pizzola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Thomas Hackett , Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Mike Giordano, Lindsay Mahavik, Donna Nuesslein, Alicia Verven

Jan 20, 2021

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. I'm sorry to hear your experience with us did not meet our five-star standard. I'd like the opportunity to speak with you. Please call me at your earliest convenience. Thank you, Ben Carlson Fixed operations Manager 845-296-4261

January 09, 2021

Dealership Rating
Employee Rating

Always dependable and accommodating. Easy to deal with and easy to get an appointment. The service is excellent and done with great professionalism. The waiting area is comfortable and clean. Good job ke More

by vincent_marrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Mike Giordano, Lindsay Mahavik, Donna Nuesslein, Alicia Verven

Jan 11, 2021

DCH Wappingers Falls Toyota responded

Vincent, thank you for the exceptional five-star review! We truly appreciate your kind words and look forward to working with you again in the future!

October 16, 2020

Dealership Rating
Employee Rating

Great service. Always get me in when I call. People are friendly and knowledgeable. Work is done quickly and professionally. It’s always a pleasure. More

by rst89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Mike Giordano, Lindsay Mahavik, Donna Nuesslein, Alicia Verven

Oct 16, 2020

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback! We're pleased to know you had such a great experience at our dealership and we look forward to working with you again in the future!

October 13, 2020

Dealership Rating
Employee Rating

They were able to find the recall parts needed, been unavailable sure g covid 19 F ast courteous, professional polite service.hepes me get problems resolved thanks. More

by kwhalen3629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Mike Giordano

Oct 14, 2020

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to provide such great feedback! We're happy our team could assist you and provide you with such great service!

September 04, 2020

Dealership Rating
Employee Rating

Everyone was courteous and accommodating and did their best to help me during this trying time. I can’t say enough good things about Michael O’Hare. One of the nicest sales person I have ever worked with. More

by PSHAMPINE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Hare, Thomas Hackett

Sep 08, 2020

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to provide such great feedback! It's a pleasure to know that Michael was able to assist you and provide you with exceptional service. We look forward to seeing you again in the future!

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