Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota
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Melissa Tyler | Page 5

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
261 Reviews

Dealership Experience

6 yrs, 1 mo

Languages Spoken

English English

4.8

261 Reviews

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261 Reviews of Melissa Tyler

August 21, 2023

Dealership Rating
Employee Rating

Good service Friendly staff Fast and efficient Did have to wait a little for an appt. More

by SUZ81052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

Aug 21, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are glad that our team was helpful during your visit.

August 10, 2023

Dealership Rating
Employee Rating

Have a lot of trust for everyone at DCH Wappingers they are all Professional & courteous thats why I always bring my Vehicles to them. More

by CARBONARROW308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

August 10, 2023

Dealership Rating
Employee Rating

They are fast courteous they explain everything to you. You get a video and pictures of what the undercarriage looks like one of the best dealerships I’ve ever gone to. More

by jnick303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

August 09, 2023

Dealership Rating
Employee Rating

Comfortable, complete, through. Had a line wait than expected though, service writer was very kind about it More

by LEVIC78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

August 05, 2023

Dealership Rating
Employee Rating

Courteous service. They had my vehicle ready quickly and kept me informed on the progress of my service. More

by LWATHP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

August 02, 2023

Dealership Rating
Employee Rating

Customer service is poor! ! But when I got the service Manager she was sweet and she did take good care of me and my car…Please fix your customer service people especially the More

by shellanechambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

Aug 02, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback and we hope to see you again.

August 02, 2023

Dealership Rating
Employee Rating

Courtesy, reliable, caring ,respectful, knowledgeable, professional and dedicated, I'll recommend any known person to service their car at that location More

by FOsei65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 01, 2023

Dealership Rating
Employee Rating

Everything went well and staff were professional. The main complaint was the time waiting for “quick service “ it took almost 2 hours for a 10,000 mile service. People that arrived after me were com More

by Highlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. We appreciate your feedback and we'll be sure to share your remarks with our management team.

July 28, 2023

Dealership Rating
Employee Rating

I have confidence that my car will be kept in great shape with the work done at DCH More

by CPMOMCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 25, 2023

Dealership Rating
Employee Rating

Always good service from the mechanic. We are very happy, Thank you so much for everything. More

by ARMINDAFERRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

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