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Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota

Melissa Tyler | Page 5

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.7
337 Reviews

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

4.7

337 Reviews

Write a Review

337 Reviews of Melissa Tyler

September 25, 2024

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Employee Rating

The entire staff starting from sales to service and the parts department or friendly and professional I can’t ask for a better Toyota dealer compared to my previous Toyota dealer at another location. Than More

by Elvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Sep 25, 2024

DCH Wappingers Falls Toyota responded

It's wonderful to hear you had such a positive experience with our team! We strive to provide friendly and professional service every step of the way. Thank you for choosing us as your Toyota dealer! We look forward to assisting you again in the future!

September 25, 2024

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Very good service and did all the little extras on top of inspection and courtesy was great More

by JER72787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

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Sep 25, 2024

DCH Wappingers Falls Toyota responded

We’re thrilled to hear you had a great experience! Our team always strives to go the extra mile for our customers. Thank you for your feedback!

September 24, 2024

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Quick service. Direct and to the point. Kind and no pushy sales. Nice automatic system of getting car serviced. The video is an excellent touch. More

by Foppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Andrew Bartko

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Sep 24, 2024

DCH Wappingers Falls Toyota responded

Thank you for your positive feedback! We're glad to hear that you had a quick and straightforward service experience without any pressure. It’s great to know you appreciated the automatic system and the video feature—we aim to enhance our customers' experience! If you need anything else or have questions in the future, don’t hesitate to reach out. We look forward to serving you again!

September 22, 2024

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Judy Deems was very professional great personality she was awesome and knows what she’s doing More

by dolmo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Sep 22, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that Judy provided such a professional and enjoyable experience. We’ll be sure to share your feedback with her!

September 21, 2024

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Employee Rating

Great customer service everything went well. Thank you. well recommend it. They took a little bit over an hour but everything is OK. More

by Josea72548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Sep 22, 2024

DCH Wappingers Falls Toyota responded

We’re glad to hear you had a positive experience with our customer service! Thank you for your recommendation, and we appreciate your understanding regarding the timing. If you need anything else or have any questions, feel free to reach out!

September 21, 2024

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Employee Rating

friendly an an professional waiting time was reasonable checking in time was made easy, I would recommend this dealership to my family members More

by UGOJWT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Sep 22, 2024

DCH Wappingers Falls Toyota responded

We’re so glad to hear that you found our team friendly and professional! It’s great to know that the waiting and check-in times were reasonable and convenient for you. Thank you for your recommendation; it means a lot to us! If you or your family members need anything in the future, feel free to reach out.

September 18, 2024

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Employee Rating

Brought the truck in waited a short time every thing was done. The staff was very courteous. More

by Icefish73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Sep 18, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that your visit was efficient and that our staff provided courteous service. We appreciate your support and look forward to seeing you again!

September 17, 2024

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Employee Rating

Matt Rivera always goes above and beyond to make sure everything on my car is taken care of, he makes the service experience a trustworthy experience More

by dionizio52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Hare, Thomas Hackett, Dylan Abell, Jason Gasiunas, Mathew Rivera

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Sep 17, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that Matt Rivera consistently goes above and beyond and makes your service experience trustworthy. We appreciate your support and look forward to assisting you again!

September 10, 2024

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Employee Rating

Very friendly and helpful, made me feel comfortable. My car is so smooth now. !!!thanks. More

by Amanda C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Sep 10, 2024

DCH Wappingers Falls Toyota responded

Thanks so much for your kind words! We're thrilled to hear your car is running smoothly and that you felt comfortable. If you need anything else, just let us know!

September 09, 2024

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Employee Rating

My dealer Thomas was very helpful keep me informed, while i waiting services was done quickly and car is running as it should be over all good job done. More

by lucjames0906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

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Sep 09, 2024

DCH Wappingers Falls Toyota responded

We’re thrilled to hear that Thomas provided great service and kept you well-informed! We're also glad to know that your car is running smoothly. If you need anything else or have any questions, feel free to reach out. Thanks for your feedback!

Sep 09, 2024

DCH Wappingers Falls Toyota responded

We’re thrilled to hear Thomas provided excellent service and kept you informed throughout the process! It’s great to know your car is running smoothly. If you need anything else, we’re here to help. Thanks for your feedback!

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