Melvin Alston | Page 26

Console replacement Melvin was ready when I arrived. All the paperwork was ready and waiting so I was quickly in and out with a loaner car for the day. They sent a quick Melvin was ready when I arrived. All the paperwork was ready and waiting so I was quickly in and out with a loaner car for the day. They sent a quick video of the progress and notified me when it was ready More

Report | Print

Always a great team to work with! The Jim Hudson Team always take the very best care of me. From sales to service they truly are the very best. A huge thank you to the whole team! The Jim Hudson Team always take the very best care of me. From sales to service they truly are the very best. A huge thank you to the whole team! More

Report | Print

Professional and courteos. Excellent service from start to finish from Mr. Melvin Alston. He is an excellent service advisor, He kept me informed about my vehicle, Dealership wa Excellent service from start to finish from Mr. Melvin Alston. He is an excellent service advisor, He kept me informed about my vehicle, Dealership was nice and clean throughout. I am very satisfied with my experience. My vehicle was also cleaned and washed. More

Report | Print

James Great help, support and service coordination by Shaun and the service team and members. Great waiting area and atmosphere while waiting for services Great help, support and service coordination by Shaun and the service team and members. Great waiting area and atmosphere while waiting for services and support. More

Report | Print

Excellent service especially from Melvin Alston in service dept. Always pleasant, returns calls and looks after us. Michael Hamilton has been equally as helpful in sales. We are overall very happy wit service dept. Always pleasant, returns calls and looks after us. Michael Hamilton has been equally as helpful in sales. We are overall very happy with Jim Lexus but I am ready to trade.v More

Report | Print

excellent and very f riendly. beautiful and very warm and friendly and capable staff.However it would've been nice if they'd offer to pick up my car and drop it back off. beautiful and very warm and friendly and capable staff.However it would've been nice if they'd offer to pick up my car and drop it back off. More

Report | Print

Outstanding service. The service was timely and professional. The service advisor was excellent, prompt and professional. Service was timely and outstanding. The video was very good. professional. The service advisor was excellent, prompt and professional. Service was timely and outstanding. The video was very good. More

Report | Print

Explanation of service provided. Melvin Alston demonstrated professional and caring attitude when reviewing with me what was required for the mileage on my vehicle. He explained the Melvin Alston demonstrated professional and caring attitude when reviewing with me what was required for the mileage on my vehicle. He explained the process on how to track on my mobile service of vehicle. In addition, He took the time to escort me to service waiting area. More

Report | Print

"Positive Experience" Up until now all of my visits to the dealership involved scheduled maintenance services. This Lexus dealership is outstanding when it come to this typ Up until now all of my visits to the dealership involved scheduled maintenance services. This Lexus dealership is outstanding when it come to this type of service. However, my most recent visit to the dealership's service department was not for scheduled maintenance. My ES350 had a malfunction in the door locking system. I was able to schedule an appointment for the next day using the dealership's website. Upon arrival, Melvin my service adviser, quickly diagnose the problem. Necessary repairs were made as quickly as possible and I was on my way. Efficiency! More

Report | Print

Automotive Excellence I’ve experienced nothing but suburb service from Jim Hudson Lexus. Mr. Melvin Alston, my advisor is extremely knowledgeable and professional. My vehic I’ve experienced nothing but suburb service from Jim Hudson Lexus. Mr. Melvin Alston, my advisor is extremely knowledgeable and professional. My vehicle is repaired correctly first time, every time. I have utmost confidence in bringing my vehicle to Jim Hudson Lexus for servicing and repairs. More

Report | Print