Melvin Alston | Page 28

Continued great service from Melvin Alston Melvin is the definition of professionalism and always on top of his game. His customer service is at the highest level and is the best of all I've d Melvin is the definition of professionalism and always on top of his game. His customer service is at the highest level and is the best of all I've dealt with at the dealership. There is never any surprises (this as occurred with others), and he always delivers on his commitments. If something arises that is contrary to what he says, he communicates, immediately. As long as Melvin is in his position, I will continue to patronize this service department. More

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Excellent customer service, ( The Best ) I enjoyed receiving professional and quality service from the service department. Shaun and Melvin are the best. They kept me informed from the begin I enjoyed receiving professional and quality service from the service department. Shaun and Melvin are the best. They kept me informed from the beginning to the end of my transaction. Between the two it would have to be a photo finish. On a scale of one to ten they would get a ten plus! More

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Car Service Experience Excellent service experience. Service Technician took care all of my service needs in an excellent manner. Attention to details and customer satisfa Excellent service experience. Service Technician took care all of my service needs in an excellent manner. Attention to details and customer satisfaction was the number one priority of the technician More

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Convertible Service department took very good care of my car I drives better than ever before. They made good suggestions of things that needed to be done. Th Service department took very good care of my car I drives better than ever before. They made good suggestions of things that needed to be done. Then cleaned it up nicely More

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Customer Service Professional, Prompt, Friendly, and Meet the needs of the customer. The team is always accessible and willing to address any of my concerns. I will r Professional, Prompt, Friendly, and Meet the needs of the customer. The team is always accessible and willing to address any of my concerns. I will recommend Jim Hudson to family and friends. More

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Excellent Service I appreciate the service given to me by the technicians. A shout out to Melvin Alston for always being accommodating and explaining what service needs I appreciate the service given to me by the technicians. A shout out to Melvin Alston for always being accommodating and explaining what service needs to be done on my car. More

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Service check -up It's pleasant environment to wait. The lounge area and business area are clean and comfortable. The service department is helpful and professional. Th It's pleasant environment to wait. The lounge area and business area are clean and comfortable. The service department is helpful and professional. They review what will be done and done try to oversell. More

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Always Professional Jim Hudson Lexus Of Columbia and Ron Best spoil me. I can always count on Ron to help me schedule pickup and routine maintenance. His communication is Jim Hudson Lexus Of Columbia and Ron Best spoil me. I can always count on Ron to help me schedule pickup and routine maintenance. His communication is outstanding. Once my vehicle is at the dealership I can expect a walk thru video of the progress (Stephen was the technician this past appointment-great video) and a call from Melvin with any follow ups. The treat me very well and I will be a client for life. More

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Rouyine maintenance Very professional and knowledgeable staff members who went out of their way yo better my car without me even asking. I have been a Hudson Lexus custom Very professional and knowledgeable staff members who went out of their way yo better my car without me even asking. I have been a Hudson Lexus customer for 3 cars now. More

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Exceptional Service Ron, Melvin, and the crew at Jim Hudson goes above and beyond to make sure your questions are answered. I highly recommend purchasing your car from th Ron, Melvin, and the crew at Jim Hudson goes above and beyond to make sure your questions are answered. I highly recommend purchasing your car from this dealership. They work as a team! More

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