Meryl Herlong | Page 7

Awesome place to shop for a new vehicle. The whole process was great. Shelby did an awesome job getting me exactly what I wanted. The whole process was great. Shelby did an awesome job getting me exactly what I wanted. More

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Ordered truck from factory with one agent but before truck build was started, my agent no longer worked there. Kinda fell through the cracks without any updates on truck until they finally assigned me truck build was started, my agent no longer worked there. Kinda fell through the cracks without any updates on truck until they finally assigned me to Jackie Mack who was great! Really wish I would have started process with her from beginning. Had some issues with service department telling me that they had items for my truck when they didn’t. However, everyone was very nice and pleasant to work with. More

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I am highly disappointed. I purchased a work truck and the water pump went out. I called and got no help. I purchased a warranty. Sales person was checking to see if I cou I purchased a work truck and the water pump went out. I called and got no help. I purchased a warranty. Sales person was checking to see if I could have someone else do the work but never contacted me back. I am in Florida stuck with a load of cars with a water pump pouring water. More

by BCBRELIABLE.LLC Verified Customer Verified Customer

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I have purchased several vehicles from Herlong Ford over the years. I have also purchased vehicles from other dealers years ago. Herlong Ford and all of their sales, administration and service personnel h the years. I have also purchased vehicles from other dealers years ago. Herlong Ford and all of their sales, administration and service personnel have always given me the absolute best experience whether purchasing a vehicle or service compared to all others that I have ever dealt with. I will Look no further than Herlong Ford for all my future vehicle needs. Herlong Ford in Edgefield, SC has my highest possible recommendation for vehicle purchases or service to your automobile. More

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Salesman was great at first. I'm an hour away working 12 hours shift. He met me with the truck on his own time after hours. Truck needed tires and oil pan gasket replaced. They had the truck for 2 weeks wai hours shift. He met me with the truck on his own time after hours. Truck needed tires and oil pan gasket replaced. They had the truck for 2 weeks waiting on tires. Tires finally came in. Told them I would be there first thing in the morning on the next day. Get there and the truck was never detailed. Paperwork wasn't ready. Oil pan gasket was never replaced. I also asked about the gooseneck adapter for the puck system several times, even offered to pay for it myself, and was never given an answer so I bought one from Amazon. Now I'm having to take it to get the oil pan fixed because it is leaving oil spots 3 inches in diameter in my drive way. More

by TLEE92388 Verified Customer Verified Customer

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Service department and warranty lady is horrible to customers she hung the phone up several times they will never get my business again customers she hung the phone up several times they will never get my business again More

by TYLER.BLAND403 Verified Customer Verified Customer

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Wayne Nash was our salesman and did a superb job putting all together so we could leave with our vehicle. Great job to all the staff!!! all together so we could leave with our vehicle. Great job to all the staff!!! More

by JHNCOLETTA Verified Customer Verified Customer

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The folks here were very friendly. Sales were very help full in finding what we were looking for. Meg in finance worked to get me the best rate on my loan. I would recommend this dealership to anyone. full in finding what we were looking for. Meg in finance worked to get me the best rate on my loan. I would recommend this dealership to anyone. More

by A-H-MCCARTHA Verified Customer Verified Customer

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Best dealership to buy a car from. Family friendly. Great customer service. I would recommend this dealership to everyone. customer service. I would recommend this dealership to everyone. More

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fast, efficient, extremely kind, very friendly, accommodating, fair pricing, good trade-in prices, felt like family. accommodating, fair pricing, good trade-in prices, felt like family. More

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