Michael Caccese | Page 15

Great buying experience at Otto Cadillac! My sales guy Mike was great. Straight shooter. I appreciate the honesty and absolutely no pressure sales experience. Very professional. I apprecia My sales guy Mike was great. Straight shooter. I appreciate the honesty and absolutely no pressure sales experience. Very professional. I appreciate the registration and insurance work as well which this dealership provided (thanks Ian!) They even met me halfway when I went to pick up the car, as I live 3 hours from the dealership. More

by LAFLAMCS Verified Customer Verified Customer

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Super easy and stress free - new XT5 Mike was great Made the process super easy and stress free. Had other cadillacs in past and couldn’t wait to come back to OTTO Mike was great Made the process super easy and stress free. Had other cadillacs in past and couldn’t wait to come back to OTTO More

by MIKEW316 Verified Customer Verified Customer

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Easy to do business eith Mike was fantastic we called ahead said what we wanted to do go to the dealer he lined up a couple of options we signed paperwork and he delivered our Mike was fantastic we called ahead said what we wanted to do go to the dealer he lined up a couple of options we signed paperwork and he delivered our car to us so we didn’t have to drive back to Albany More

by AB1970 Verified Customer Verified Customer

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Outstanding Went to Otto Cadillac to see if I could get the lease I wanted, as the dealership that I leased the SUV I currently had could not come up with a good Went to Otto Cadillac to see if I could get the lease I wanted, as the dealership that I leased the SUV I currently had could not come up with a good deal. Talked with Mike Caccese, and he was able to work with me and get the deal I wanted. Because of time constraint on my part Mike delivered the car to us at the house and took the car that was coming off lease back to Otto Cadillac. Mike thank you for going out of your way to complete this service. Can’t say enough about the service I was given and after this car comes off lease will be looking for another vehicle from Mike an Otto Cadillac. More

by DCOUCHM1 Verified Customer Verified Customer

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Everyone excellent! Negotiating and purchasing our CPO XT5 Cadillac was easy and enjoyable. No pressure. Mike in sales excellent, helpful, and knowledgeable about the veh Negotiating and purchasing our CPO XT5 Cadillac was easy and enjoyable. No pressure. Mike in sales excellent, helpful, and knowledgeable about the vehicle. Ian, Business Manager was helpful and easy to work with. Bill in service is a real asset. He was always there to service my previous Cadillac and confident that he will take good care of this one. More

by LBASCOM Verified Customer Verified Customer

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This was a great transaction all the way through! The vehicle I wanted was not in this dealers inventory, but they went above and beyond and found it for me. they then picked it up, transported it to The vehicle I wanted was not in this dealers inventory, but they went above and beyond and found it for me. they then picked it up, transported it to their facility and got it prepped in a timely manner. Overall great purchase experience. More

by JOEHALL0 Verified Customer Verified Customer

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Smooth and Straightforward Process I ended up buying a used/certified pre-owned ATS from Otto Cadillac that I didn’t even know was available/in my price range. Thanks to my salesman,Mik I ended up buying a used/certified pre-owned ATS from Otto Cadillac that I didn’t even know was available/in my price range. Thanks to my salesman,Mike C, I got a fair deal for my trade in and an excellent price on the 2015 ATS I now drive. Overall a fairly smooth process with minimal haggling/games back and forth. I would definitely recommend this dealership if you’re looking for a sweet Caddy!! More

by Lightsout518 Verified Customer Verified Customer

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Knowable Otto has the most friendly staff I have ever dealt with. They all know their jobs and can answer any questions you have.They know you and treat you wi Otto has the most friendly staff I have ever dealt with. They all know their jobs and can answer any questions you have.They know you and treat you with respect.😊 More

by BETTYS0 Verified Customer Verified Customer

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Rather happy with the process I appreciated the process. We were an educated customer, and didn't feel underestimated by the salesman. Exchange emails with Chris Otto a few times I appreciated the process. We were an educated customer, and didn't feel underestimated by the salesman. Exchange emails with Chris Otto a few times without pressure. Negotiation was quick and equitable. More

by BILLDOW47 Verified Customer Verified Customer

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Awesome. Our sales consultant, Justin I., is awesome. Despite the fact that he has been with Otto only a couple of months, he was very knowledgeable. He expl Our sales consultant, Justin I., is awesome. Despite the fact that he has been with Otto only a couple of months, he was very knowledgeable. He explained all the features of our new car, and answered all of our questions. He's passionate about learning all there is to know about his product so that he may share it with his clients. He "loves cars". He was was very professional, courteous, organized, and helpful! The service department is what brought us back to Otto and our sales experience was excellent. We would highly recommend Otto. More

by HYACINTHB.7373 Verified Customer Verified Customer

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