Michael Caccese | Page 14

Had the car we wanted, drove it bought it fast and easy. Told the salesman Mike we drove to far for games,let's get to the bottom line. Great place to purchase! Told the salesman Mike we drove to far for games,let's get to the bottom line. Great place to purchase! More

by wicked142011 Verified Customer Verified Customer

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They always take good care of me. Easy to contact before and after the sale. Easy to contact before and after the sale. More

by davidwweaver42 Verified Customer Verified Customer

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From the moment we walked into OTTO back in April 2023 to date of sale July 2023, customer service was outstanding. We would like to thank Mike, Carlos, Declan, Jarred and Nelson for making the transition to date of sale July 2023, customer service was outstanding. We would like to thank Mike, Carlos, Declan, Jarred and Nelson for making the transition to Cadillac a wonderful experience. More

by christine_dickinson Verified Customer Verified Customer

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This is the third Cadillac that I have purchased from Otto. One of the main reasons that I continue to buy from this dealership is the personalized customer service that I receive. I am very happy with m Otto. One of the main reasons that I continue to buy from this dealership is the personalized customer service that I receive. I am very happy with my salesperson, Mike Caccese. Jarred Rossi was very patient explaining all of the tech in the vehicle. More

by Felicia Verified Customer Verified Customer

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Have been with Otto for a few years now and have been extremely happy with both sales and service. extremely happy with both sales and service. More

by Rosemarie Verified Customer Verified Customer

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They are very easy to work with. Gave me the options available and away we went. It is exactly what we wanted Gave me the options available and away we went. It is exactly what we wanted More

by TTORANI Verified Customer Verified Customer

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The purchase agreement took less than 10 minutes. The salesman was extremely polite and helpful. Unfortunately, the finance officer put us through an extra item, potential upgrade for or over an The salesman was extremely polite and helpful. Unfortunately, the finance officer put us through an extra item, potential upgrade for or over an hour. This could simply be done by issuing you a checklist of upgrades, and then heading it back to the finance officer, and he would explain what you want. Please know most people buying a Cadillac, it is not their first rodeo they know what they want and need. The technical support person that went over the car before we took it on the road was exceptional. He went over so many different electronic controls. At the end, he said, I am sure many items are not clear, but please call me and I will go over them again or stop in and I will assist you. Recently, I noticed four hooks in the trunk, which I believe is used for installing netting to keep packages and groceries from moving around in the trunk. Please note no such netting was in the car when we picked it up. Could you please have one sent to our Home @5Camden Circle delmar NY 12054. Thank you. More

by rgreen46 Verified Customer Verified Customer

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Helpful and friendly service done quickly and as promised. Always a pleasure to deal with. promised. Always a pleasure to deal with. More

by AB1970 Verified Customer Verified Customer

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Otto was great to work with. Mike C was the best salesman. Would buy from them again. Mike C was the best salesman. Would buy from them again. More

by info@royalmountainskiarea.com Verified Customer Verified Customer

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Everyone was very friendly and helpful without being pushy I was happy with the service I received pushy I was happy with the service I received More

by mjb2597 Verified Customer Verified Customer

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