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Michael Caccese
242 Reviews
Dealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
Specialties & Trainings
Cadillac Certified Sales Consultant
Employee Video
242 Reviews
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242 Reviews of Michael Caccese
June 24, 2023
This is the third Cadillac that I have purchased from Otto. One of the main reasons that I continue to buy from this dealership is the personalized customer service that I receive. I am very happy with m Otto. One of the main reasons that I continue to buy from this dealership is the personalized customer service that I receive. I am very happy with my salesperson, Mike Caccese. Jarred Rossi was very patient explaining all of the tech in the vehicle. More
by Felicia
Verified Customer
June 14, 2023
They are very easy to work with. Gave me the options available and away we went. It is exactly what we wanted Gave me the options available and away we went. It is exactly what we wanted More
by TTORANI
Other Employees Tagged: Declan Cohen
June 01, 2023
The purchase agreement took less than 10 minutes. The salesman was extremely polite and helpful. Unfortunately, the finance officer put us through an extra item, potential upgrade for or over an The salesman was extremely polite and helpful. Unfortunately, the finance officer put us through an extra item, potential upgrade for or over an hour. This could simply be done by issuing you a checklist of upgrades, and then heading it back to the finance officer, and he would explain what you want. Please know most people buying a Cadillac, it is not their first rodeo they know what they want and need. The technical support person that went over the car before we took it on the road was exceptional. He went over so many different electronic controls. At the end, he said, I am sure many items are not clear, but please call me and I will go over them again or stop in and I will assist you. Recently, I noticed four hooks in the trunk, which I believe is used for installing netting to keep packages and groceries from moving around in the trunk. Please note no such netting was in the car when we picked it up. Could you please have one sent to our Home @5Camden Circle delmar NY 12054. Thank you. More
by rgreen46
Other Employees Tagged: Declan Cohen, Bill McLean, Roger Prentiss, Amber Young , Dawn Crossley
May 12, 2023
Helpful and friendly service done quickly and as promised. Always a pleasure to deal with. promised. Always a pleasure to deal with. More
by AB1970
Other Employees Tagged: Ian Maher, Bill McLean
April 19, 2023
Otto was great to work with. Mike C was the best salesman. Would buy from them again. Mike C was the best salesman. Would buy from them again. More
by info@royalmountainskiarea.com
Other Employees Tagged: Declan Cohen
March 18, 2023
Everyone was very friendly and helpful without being pushy I was happy with the service I received pushy I was happy with the service I received More
by mjb2597
Other Employees Tagged: Declan Cohen
February 12, 2023
We never met Declan Cohen or Ian Maher. We were very unhappy with the delivery of our new vehicle. We have purchased several vehicles over the years, and never has our new vehicle been park We were very unhappy with the delivery of our new vehicle. We have purchased several vehicles over the years, and never has our new vehicle been parked in the back of the dealership for delivery. We felt that the delivery specialist was in a hurry to get us out of there, and once we returned home, we realized why. Our front license plate and bracket was never installed on the vehicle, which is against the law in NY State. We were very uncomfortable driving this way, and were told we needed to drive back down, one hour away from our home again to correct Otto's mistake three days later, with no apology or consideration for the inconvience. More
by scooterreb1
November 18, 2022
I have been a customer of Otto for at least 18 years, probably longer. The service is always friendly and professional. Bill McClean is the best! probably longer. The service is always friendly and professional. Bill McClean is the best! More
by chyde001
Other Employees Tagged: Declan Cohen, Bill McLean
