Michael Chan
Michael Chan at Acura Of Pembroke Pines

Michael Chan | Page 10

Service and Parts Director

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.4
150 Reviews
4.4

150 Reviews

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150 Reviews of Michael Chan

April 23, 2021

Dealership Rating
Employee Rating

Always excellent service. Always available when I'm available. Excellent timing. Great loaner car. Always follows up to make sure everything has been completed. I left my keys in the rental and th More

by JOHN.CHAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andres Perez

Apr 23, 2021

Acura Of Pembroke Pines responded

John, we are grateful for your review. It means the world to us here at Acura of Pembroke Pines!

March 28, 2021

Dealership Rating
Employee Rating

great service, courteous, had dash board replaced on Acura after numerous cracks appeared. big job, big money (cost). satisfied with the work and the workmanship, car looks great. More

by FBM9430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber

Mar 29, 2021

Acura Of Pembroke Pines responded

This is what we like to hear! We're happy that you're satisfied with your new dashboard! We look forward to seeing you next time at Acura of Pembroke Pines!

March 26, 2021

Dealership Rating
Employee Rating

The 2021 Acura TLX Aspec oem lip kit looks amazing! Thanks again to you and your team for all their hard work. You guys always exceed my expectations. More

by civichbdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnathan, Eric

Mar 29, 2021

Acura Of Pembroke Pines responded

Thanks for this awesome review! It makes our day to hear you love the upgrades to your TLX! We're glad you chose our team to provide you with our highest level of care in the process! - Acura of Pembroke Pines

March 21, 2021

Dealership Rating
Employee Rating

Every time that I go to this dealer I experience friendly, passionate, compassionate, professional staff and a beautifully maintained facility. The maintenance services and guest / customer ameni More

by JEFFREYR.CHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Pinto , Richard Im, Andres Perez

Mar 23, 2021

Acura Of Pembroke Pines responded

Thank you so much for your awesome review! We're happy to hear that your visit to our service center went so well and earned us five stars! We are grateful to you for choosing Acura of Pembroke Pines and we look forward to seeing you next time!

March 11, 2021

Dealership Rating
Employee Rating

Mike Chan, Andres Perez and Andre were all awesome from setting me up with great service to providing me with a beautiful loaner car. Communication was great by all parties involved. More

by jjrs18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber, Jean Louis, Marco Pinto , Andres Perez

Mar 12, 2021

Acura Of Pembroke Pines responded

Thanks for this great review! We're so happy your service visit was such a positive one! We'll let Mich, Andres, and Andre know they've earned five stars for their excellent work! See you next time! - Acura of Pembroke Pines

Mar 12, 2021

jjrs18 responded

Keep up the great work!!!! Jack

March 04, 2021

Dealership Rating
Employee Rating

The best !!! Professional quick and no run around. If you want the best deal with the best service without games, Acura of Pembroke Pines is the only choice. More

by contrastfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Ticker, Ryan Reeves

Mar 04, 2021

Acura Of Pembroke Pines responded

Thank you for the five-star review! We're glad to hear you're pleased with the service provided by our team and we hope to see you next time here at Acura of Pembroke Pines!

March 02, 2021

Dealership Rating
Employee Rating

Amazing service and staff as always. I have nothing but praise for everyone in the Acura Pembroke Pines team. From sales to service to the managers. From the bottom of my heart Thank You! For everything, T More

by civichbdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Camilo Torregroza, Rodney Veasley

Mar 02, 2021

Acura Of Pembroke Pines responded

Thank you for your loyal business with us at Acura of Pembroke Pines! We're lucky to have customers like you, and your positive feedback means so much to our entire team! Take care!

March 01, 2021

Dealership Rating
Employee Rating

The staff at Acura of Pembroke Pines is very professional. They go above and beyond to make sure I am well taken care of. My experience is always amazing. More

by MATOSG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber , John Peguero

Mar 01, 2021

Acura Of Pembroke Pines responded

Thank you for this awesome feedback! We always aim to go above and beyond for our customers! Thanks for choosing Acura of Pembroke Pines

December 28, 2020

Dealership Rating
Employee Rating

THE SERVICE WAS AMAZING. 100 % THE PAPERWORK AND THE SERVICE WAS AMAZING. 100 % THE PAPERWORK AND ATTENTION WAS A VERY SMOOTH PROCESS. THE CAR WAS SPOTLESS . THE ATTENTION GIVEN WAS JUST OUTSTANDI More

by JACTYDONADO1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Ticker, Jordan Ferber, Angela O'Connor, Ryan Reeves , Douglas Campbell, Stevan Dyer, Freddy Hitchman, Dino Liebro, Sam Nelson

Dec 28, 2020

Acura Of Pembroke Pines responded

Thanks for the awesome review! We hope to see you again soon at Acura of Pembroke Pines!

December 18, 2020

Dealership Rating
Employee Rating

I was happy with some of the staff. But honestly as a BIG car dealership, I expect better. The fact that the communication level was horrible with getting things done and approved really led me to tears due More

by KHRYSEJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 04, 2021

Acura Of Pembroke Pines responded

Thanks for this feedback; we will pass it along to the team so that we can provide you with a five-star experience next time. If you have any questions, please contact the General Manager at lschlossberg@czag.net.

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