Michael Chan | Page 6

Best service I have ever had at a dealership in my 40 years on this earth. years on this earth. More

by noah Verified Customer Verified Customer

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My experience with the service team has always been pleasant. Marco, Jean, Eric and Christian feel like members of my extended family. Excellent and professional service. pleasant. Marco, Jean, Eric and Christian feel like members of my extended family. Excellent and professional service. More

by 21sam.Maxwell Verified Customer Verified Customer

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Great service! Personable employees. Always willing to lend a helping hand. Wouldn't go anywhere else. lend a helping hand. Wouldn't go anywhere else. More

by GRASSO716 Verified Customer Verified Customer

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Always such a an awesome experience with the Acura service center! The advisors and staff are always attentive and a pleasure to speak to! Mike was my advisor this time around and as always, top notch service center! The advisors and staff are always attentive and a pleasure to speak to! Mike was my advisor this time around and as always, top notch! Thank you! More

by ANNA.LAZCANO Verified Customer Verified Customer

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Everyone at this dealership made me feel special. What a wonderful experience after the sale! wonderful experience after the sale! More

by TKOROADS Verified Customer Verified Customer

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Great service department! Got me in and out with no problems! Will be back for sure ! problems! Will be back for sure ! More

by hlwdaznboi Verified Customer Verified Customer

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Absolutely amazing dealership. I have a Honda Civic Type-R and yet I come here. Why? Because of the professionalism, knowledge, and most importantly the end results. The techs and staff are so nice and Type-R and yet I come here. Why? Because of the professionalism, knowledge, and most importantly the end results. The techs and staff are so nice and willing to help you at all costs. Really feel blessed to have this dealership there for me and my needs. I tell people about this dealer all the time. Especially for service. More

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Bought an 2019 Acura ILX from this dealer. While, it was used it came with a Certified Pre-Owned warranty. I bought the car in December, but since then we have put less than 700 miles on the car and it dev used it came with a Certified Pre-Owned warranty. I bought the car in December, but since then we have put less than 700 miles on the car and it developed a pretty dramatic shudder at idle - as if it were thinking about stalling. It had a slight shudder the day we bought it, but it got worse even though we weren't really driving the car. Brought it in to the dealer. The service advisor later called me and said there is nothing mechanically wrong with it and the mechanic said that's how it's supposed to run and I should expect that in an ILX but that wouldn't be the case in a higher-end model like the TLX. He then told me that we could try cleaning the injectors and maybe that would fix the problem. -- Well, is there a problem or isn't there one? He said this was a maintenance issue. The net is that I paid ~$180 to have the injectors cleaned and that fixed the problem that the mechanic said didn't exist. But I'm very unhappy that: (1) They sort of suggested I should have bought the more expensive model if I didn't want that shudder. (2) They said "Everything is operating as it should" but then they were happy to sell me something that is not covered by the warranty to make it operate even better. (3) Doesn't seem fair that a car I bought with CPO warranty should need maintenance after less than 700 miles. More

by CraigS Verified Customer Verified Customer

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Mike and Jordan were very helpful from the get go in coordinating with the insurance company covering my repairs. Everything was explained and laid out very plainly. The quality of work cannot be compar coordinating with the insurance company covering my repairs. Everything was explained and laid out very plainly. The quality of work cannot be compared, Brian from the body shop is an absolute artist, not to mention a perfectionist. The cherry on top is getting a free CARFAX report for life. I can't say enough good things! More

by Nikolas Verified Customer Verified Customer

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I always buy my cars at Acura of Pembroke Pines. Gio Varges is a great salesmen, him and Andres were very helpful. The buying process was so smooth and fast. Varges is a great salesmen, him and Andres were very helpful. The buying process was so smooth and fast. More

by jpeguero55 Verified Customer Verified Customer

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