Michael Chan
Michael Chan at Acura Of Pembroke Pines
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Michael Chan | Page 7

Service and Parts Director

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.9
125 Reviews
4.9

125 Reviews

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125 Reviews of Michael Chan

June 22, 2021

Dealership Rating
Employee Rating

I have nothing but great things to say about this dealership and their employees. They have always come to my aid when it comes to my vehicle and treat my car like if it was one of there own. I wil More

by TIBURON006
Recommend Dealer
Yes

Other Employees Tagged: Richard Im, Brian painter 5 star employee and John Dicandi

Jun 23, 2021

Acura Of Pembroke Pines responded

Your confidence in us makes our day! Thank you so much for the five-star rating! We look forward to seeing you next time! - Acura of Pembroke Pines

June 14, 2021

Dealership Rating
Employee Rating

Great Experience! Ryan Reeves was fantastic! The buy experience easy and smooth! From the time the buying process was started with Ryan and ending with Jorge in finance, everything was great! More

by DEUCESEVOLUTION
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber, Ryan Reeves

Jun 15, 2021

Acura Of Pembroke Pines responded

It's such a great feeling to hear Ryan and Jorge provided such great care to you and earned a five-star rating in the process! We appreciate the great review and are thrilled to have you in the Acura of Pembroke Pines family!

June 08, 2021

Dealership Rating
Employee Rating

The issues I had previously they resolved. They went above and beyond to make things right I was very pleased with the service and how they handled things at the end of the day. More

by STEVEN.LIKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber , Jon DiCandia

Jun 09, 2021

Acura Of Pembroke Pines responded

We're glad we could make things right, Steven! Thanks for trusting the Acura of Pembroke Pines team. We hope to work with you again in the future.

May 28, 2021

Dealership Rating
Employee Rating

This dealership is great. Always great service and fast as well. I biught my car here and get all my servicing done here. Keep killing it. More

by WELDYLOPEZ1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andres Perez, Camilo Torregroza

Jun 01, 2021

Acura Of Pembroke Pines responded

We are honored to receive your support! Many thanks from the Acura of Pembroke Pines Team!

May 27, 2021

Dealership Rating
Employee Rating

I'm always well taken care of when I drop my cars off for maintenance service. The loaner cars are new and very clean and very appreciated. More

by JOHN.CHAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis

Jun 01, 2021

Acura Of Pembroke Pines responded

Thanks for the five-star review of Acura of Pembroke Pines, John! We look forward to seeing you at your next appointment!

April 23, 2021

Dealership Rating
Employee Rating

Always excellent service. Always available when I'm available. Excellent timing. Great loaner car. Always follows up to make sure everything has been completed. I left my keys in the rental and th More

by JOHN.CHAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andres Perez

Apr 23, 2021

Acura Of Pembroke Pines responded

John, we are grateful for your review. It means the world to us here at Acura of Pembroke Pines!

March 28, 2021

Dealership Rating
Employee Rating

great service, courteous, had dash board replaced on Acura after numerous cracks appeared. big job, big money (cost). satisfied with the work and the workmanship, car looks great. More

by FBM9430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber

Mar 29, 2021

Acura Of Pembroke Pines responded

This is what we like to hear! We're happy that you're satisfied with your new dashboard! We look forward to seeing you next time at Acura of Pembroke Pines!

March 26, 2021

Dealership Rating
Employee Rating

The 2021 Acura TLX Aspec oem lip kit looks amazing! Thanks again to you and your team for all their hard work. You guys always exceed my expectations. More

by civichbdx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Johnathan, Eric

Mar 29, 2021

Acura Of Pembroke Pines responded

Thanks for this awesome review! It makes our day to hear you love the upgrades to your TLX! We're glad you chose our team to provide you with our highest level of care in the process! - Acura of Pembroke Pines

March 21, 2021

Dealership Rating
Employee Rating

Every time that I go to this dealer I experience friendly, passionate, compassionate, professional staff and a beautifully maintained facility. The maintenance services and guest / customer ameni More

by JEFFREYR.CHIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marco Pinto , Richard Im, Andres Perez

Mar 23, 2021

Acura Of Pembroke Pines responded

Thank you so much for your awesome review! We're happy to hear that your visit to our service center went so well and earned us five stars! We are grateful to you for choosing Acura of Pembroke Pines and we look forward to seeing you next time!

March 11, 2021

Dealership Rating
Employee Rating

Mike Chan, Andres Perez and Andre were all awesome from setting me up with great service to providing me with a beautiful loaner car. Communication was great by all parties involved. More

by jjrs18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber, Jean Louis, Marco Pinto , Andres Perez

Mar 12, 2021

Acura Of Pembroke Pines responded

Thanks for this great review! We're so happy your service visit was such a positive one! We'll let Mich, Andres, and Andre know they've earned five stars for their excellent work! See you next time! - Acura of Pembroke Pines

Mar 12, 2021

jjrs18 responded

Keep up the great work!!!! Jack

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