168 Reviews
Write a Review168 Reviews of Michael Cunningham
October 19, 2018
Always Awesome! I travel a bit of a distance because of the excellent customer service that I always receive at Jackson Acura. The staff is professional and pleasant. I travel a bit of a distance because of the excellent customer service that I always receive at Jackson Acura. The staff is professional and pleasant. The waiting area is clean, with lovely amenities and working spaces. The service department is top-notch! Brittany is awesome! Kudos to the Jackson Acura Management Team for a job well-done. They provide everything that customers desire! Way to go! More
Other Employees Tagged: Reggie Hammond , Brittiany Byas
September 27, 2018
Substandard work with a side of terrible customer service. I had to bring my vehicle back on two different occasions to correct work that was performed at the dealership. Management never acknowledged let alo I had to bring my vehicle back on two different occasions to correct work that was performed at the dealership. Management never acknowledged let alone apologized for the inconvenience. Overall, I have to say Acura is a second rate luxury brand. More
Other Employees Tagged: Brittiany Byas
September 24, 2018
Great experience! The employees that I worked with were incredibly diligent, attentive, efficient, and knowledgeable as they helped me through my car purchasing process The employees that I worked with were incredibly diligent, attentive, efficient, and knowledgeable as they helped me through my car purchasing process. I would highly recommend. More
Other Employees Tagged: Joey Andrews, Reggie Hammond
September 20, 2018
Top Notch Dealerahio This is the best dealership I’ve ever been too. I worked with Sergia to by my MDX and it was top notch service all the way. He is very knowledgeable, This is the best dealership I’ve ever been too. I worked with Sergia to by my MDX and it was top notch service all the way. He is very knowledgeable, personable and friendly. He was very responsive and never pushy. The sales manager and finance manager were also very helpful and friendly. I look forward to my next purchase. More
Other Employees Tagged: Sergei Potapoff
September 10, 2018
Customer Service Love the customer service treatment and knowledge that Brittany shares. She has been so supportive before, during and now after we purchased our new Love the customer service treatment and knowledge that Brittany shares. She has been so supportive before, during and now after we purchased our new Acura. More
Other Employees Tagged: Michael Wiest , Brittiany Byas, Kelly was very knowledgable and supportive during our purchase
August 27, 2018
Alwaysa mixed bag at Jackson We have purchased 8 cars there over last 12 years and striking a deal is always rather painful and new car prep is poor. Service department is good, S We have purchased 8 cars there over last 12 years and striking a deal is always rather painful and new car prep is poor. Service department is good, Sales and car delivery is just 4 stars. More
Other Employees Tagged: Chege Maina
August 27, 2018
Back Again! A Tribute! As this is our fourth Acura, the decision again to choose Acura and this dealership should tell the story! Have had such amazing success with the qua As this is our fourth Acura, the decision again to choose Acura and this dealership should tell the story! Have had such amazing success with the quality, performance, and value of the TL, the RL and the RDX, there was no hesitation to what’s so ever. The 2019 RDX is a beauty! More
Other Employees Tagged: Sergei Potapoff, Joey Andrews
August 27, 2018
Five star customer service Great service from Reggie. I was looking for SUV and visited different dealers like Honda, Toyota, Mazda before stepping into Jackson Acura. Once I st Great service from Reggie. I was looking for SUV and visited different dealers like Honda, Toyota, Mazda before stepping into Jackson Acura. Once I stepped into Jackson, I have decided to buy Acura by looking at their great customer service. I would recommend Reggie to anyone who is looking for a new Acura. More
Other Employees Tagged: Reggie Hammond
August 24, 2018
company worked like a well oil machine. Everyone was so helpful. That goes from salesman to service. Went to purchased car mats and the parts salesman would not let me carry the box to the c Everyone was so helpful. That goes from salesman to service. Went to purchased car mats and the parts salesman would not let me carry the box to the car. Good customer service More
Other Employees Tagged: Michael Wiest , Brittiany Byas
August 02, 2018
Straight forward & Honest I got the exact deal that was advertised, no surprises, no forced dealer add-ons like window tint, mud flaps and floor mats. They were friendly courte I got the exact deal that was advertised, no surprises, no forced dealer add-ons like window tint, mud flaps and floor mats. They were friendly courteous and respectful through the entire process! Honesty in advertising with excellent follow through on the sales terms. And I got a sweet new ride!! More
Other Employees Tagged: Sergei Potapoff, Joey Andrews
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