Michael DiGiovanni
Michael DiGiovanni at Audi Silver Spring

Michael DiGiovanni | Page 7

General Manager

Audi Silver Spring

3151 Automobile Boulevard
Silver Spring, MD 20904

4.7
73 Reviews
4.7

73 Reviews

Write a Review

73 Reviews of Michael DiGiovanni

October 03, 2019

Dealership Rating
Employee Rating

Audi Silver Spring made it happen with Spencer Thompson who took all his time to walk me through my selection of Audi Q7. Awesome!! Thank you. More

by Livi
Recommend Dealer
Yes

Other Employees Tagged: Rob Hovey, Prashant Paul, Spence Thompson

Oct 04, 2019

Audi Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 24, 2019

Dealership Rating
Employee Rating

Great car, awesome service! Was looking to trade my Q5 for the new Q3 and even though they’re short supply and high demand, Spencer at Audi Silver Spring found a way to get me t More

by Lucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Serge Calmic , Rob Hovey, Spence Thompson

September 22, 2019

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Employee Rating

There were some hiccups in the beginning , but after bringing this to the attention of the managers and the services department, they took care of my vehicle and fixed the minor issue I was h More

by Car1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittany Flick, Evan Singham, Valentin Koretsky , Spence Thompson

Sep 25, 2019

Audi Silver Spring responded

We are sorry we have not been able to meet your expectations, especially since the review you posted at the time of purchase three months ago was favorable. At your request, we corrected a scratch that was present at the time of purchase on one trim piece by upgrading the trim on the entire car to the “Black Optics” package, at a substantial cost to us. Regarding the concern with the audio system, in order for a repair to be covered under warranty, there must be a part failure involved. We have verified that the rear speakers are functioning properly and therefore, we cannot replace/upgrade them under warranty, as you have requested. If you would like to discuss this further, please feel free to contact our Division Service Director, Jay Sponseller at 301-890-4687 or by email at jsponseller@mileone.com. Thank you.

August 27, 2019

Dealership Rating
Employee Rating

Very happy! I've been very satisfied with my Q7 and would return to Audi Silver Spring. I appreciated Brian's help with my new car and thank him for all of his he More

by patasm01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Sarecky

Aug 28, 2019

Audi Silver Spring responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 23, 2019

Dealership Rating
Employee Rating

Awesome Experience!!!! A++ This dealership is 2.5 hours from my house. But there is no place I'd rather be. The staff is awesome. We work with Alex Max, he is awesome, even More

by adorablesfd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Mazak, Valentin Koretsky, Alex Max, Serge Calmic , Rob Hovey, Nishant Paul

Aug 28, 2019

Audi Silver Spring responded

Hi there, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

August 01, 2019

Dealership Rating
Employee Rating

Best experience ever! I am so very pleased with the patience and the communication this team showed as they walked me through my first car purchase. I will never forget the More

by Ashley2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Serge Calmic , Nishant Paul, Spence Thompson

Aug 01, 2019

Audi Silver Spring responded

Hello, we are so glad to hear that we provided you with a positive first car purchasing experience! We hope you continue to choose us for all your automotive needs. Take care!

July 26, 2019

Dealership Rating
Employee Rating

Great service and great car! I came to Audi Silver Spring to look into a new car Atanas and Spencer helped me out they were very helpful and they help me take care of a minor issu More

by Fvcgibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Atanas Ivanov, Julie Yoo, MJ Alex , Spence Thompson

Jul 28, 2019

Audi Silver Spring responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thank you so much for choosing Audi Silver Spring as your first choice for service!

June 21, 2019

Dealership Rating
Employee Rating

Excellent service & customer relations! I’ve been a customer here for 4 years. From different sales reps & finance assistance. Atanas, Nishant, Sergei & Julie all take superior care of me! More

by Lorenisaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Atanas Ivanov, Julie Yoo , Nishant Paul, Sergei

Jun 24, 2019

Audi Silver Spring responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 04, 2019

Dealership Rating
Employee Rating

Efficient and transparent experience Alex was efficient, transparent, and made the process enjoyable. His knowledge was unsurpassed and was able to offer an experience that made the proce More

by Brendan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Mazak, Alex Max

Jun 10, 2019

Audi Silver Spring responded

Congratulations on your new vehicle! We're happy to hear Alex was able to provide you with a positive car buying experience. Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 01, 2019

Dealership Rating
Employee Rating

Awesome experience! I purchased my beautiful black Q7 couple months ago. My audi brand specialist was Atanas Ivanov. The whole entire process went really smooth and pleas More

by Agnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Mazak, Atanas Ivanov , Nishant Paul, Samuel Wright

Apr 03, 2019

Audi Silver Spring responded

Agnes, we strive for 100% satisfaction, and it is great to see you had such a positive experience dealing with Atanas and Nishant! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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