Michael Dorsey | Page 2

Pleasant experience from start to finish. Greeted by Michael and he went right to work finding out what I wanted, giving me time to look and ask questions, and making the process smooth. The Greeted by Michael and he went right to work finding out what I wanted, giving me time to look and ask questions, and making the process smooth. The same goes for Joe in Service, Liz in Finance, and Sharon in Customer Care. The parts/accessories department and the follow-up services are pretty amazing as well. Would buy from this dealership again and recommend it to my own family. More

by Rhonda Naughton Verified Customer Verified Customer

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Amazing group of people to work with! ! One of the best car buying experiences we've had. Unfortunately we cannot name everyone that worked with us, but please know each person that helped ! One of the best car buying experiences we've had. Unfortunately we cannot name everyone that worked with us, but please know each person that helped facilitate this purchase was amazing and went above and beyond. More

by dkitkowski Verified Customer Verified Customer

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Good communicators, pleasant and informative. Michael knew all the details about my vehicle. He was very hospitable while I was waiting. Michael knew all the details about my vehicle. He was very hospitable while I was waiting. More

by rrrahe Verified Customer Verified Customer

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Michael was pleasant, knowledgeable and attentive during the buying process. I would definitely recommend doing business with Volvo Whitemarsh. . the buying process. I would definitely recommend doing business with Volvo Whitemarsh. . More

by bmreid1231 Verified Customer Verified Customer

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I did buy my car here, and while I’m happy with the vehicle itself, the sales experience was disappointing. I asked for protection items (trunk cover, wheel locks, rubber mats, and bumper cover) to be vehicle itself, the sales experience was disappointing. I asked for protection items (trunk cover, wheel locks, rubber mats, and bumper cover) to be included. I was told the tires had wheel locks (they don’t), the salesperson didn’t know what a bumper cover was (it’s listed on their own website), and the mats that were initially agreed to were later removed from the deal. When I presented a competitor’s offer $1,010 lower, I was told it was “only a $10 difference.” The dealership could improve on honesty and transparency during negotiations. More

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