Michael Dorsey | Page 2

Very good experience. Didn’t think we would buy a car but ended up doing so because of good experience. Didn’t think we would buy a car but ended up doing so because of good experience. More

by jonnieross1 Verified Customer Verified Customer

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I had the opportunity to work with a great TEAM LED BY Kevin. Fair and honest businessman. This was my second purchase and will continue to work with Koons in the future. Kevin. Fair and honest businessman. This was my second purchase and will continue to work with Koons in the future. More

by frankrpalmer Verified Customer Verified Customer

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I have exceptional credit and I was charged a very high interest rate. I am paying the loan off next week and will not buy at Koons again. The sales person told me that the C40 was the same platform as interest rate. I am paying the loan off next week and will not buy at Koons again. The sales person told me that the C40 was the same platform as the EX30. This is not true, they are not on the same platform. I should not of been pressured to buy that day because it was the last day of the month. I'm not Koons bottom line. Koons would not deliver the vehicle to me. I am single and it was a pain for me to get the vehicle home. I spent my hard earned money. Koons could have delivered the vehicle to my home. Again, I will not be purchasing from Koons in the future. More

by quad4x4cycle Verified Customer Verified Customer

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My visit to White Marsh Volvo was very intense but the general manager made it better general manager made it better More

by pybwells Verified Customer Verified Customer

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I would like to say Mr. Dorsey is was very nice helping me out finding my new car. Dorsey is was very nice helping me out finding my new car. More

by eddieravens Verified Customer Verified Customer

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No wait, fast transaction, have good digital/tech system that is used during the car buying process that is used during the car buying process More

by mrandmrsbrown1212 Verified Customer Verified Customer

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Michael Dorsey and the rest of the Koons team made the experience quick and easy. experience quick and easy. More

by dreger Verified Customer Verified Customer

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Pleasant experience - we would purchase another vehicle in the future. Our salesman was first class in the future. Our salesman was first class More

by kevin.copenspire Verified Customer Verified Customer

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Mike Dorsey was incredibly welcoming and made the entire dealership experience smooth and comfortable. He was knowledgeable about his inventory and took the time to show us exactly what we were looking for, dealership experience smooth and comfortable. He was knowledgeable about his inventory and took the time to show us exactly what we were looking for, without ever pushing us toward options outside of our price range. We never felt pressured or misled—just genuinely supported. He was patient, professional, and not pushy at all. Overall, it was a great sales experience. More

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Pleasant experience from start to finish. Greeted by Michael and he went right to work finding out what I wanted, giving me time to look and ask questions, and making the process smooth. The Greeted by Michael and he went right to work finding out what I wanted, giving me time to look and ask questions, and making the process smooth. The same goes for Joe in Service, Liz in Finance, and Sharon in Customer Care. The parts/accessories department and the follow-up services are pretty amazing as well. Would buy from this dealership again and recommend it to my own family. More

by Rhonda Naughton Verified Customer Verified Customer

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