Michael Ferrara | Page 15

They were accurate about the length of time it would take - very friendly - simple transaction. I would recommend this shop to anyone. Comfortable waiting area as well. - very friendly - simple transaction. I would recommend this shop to anyone. Comfortable waiting area as well. More

by CHILDSGIRL Verified Customer Verified Customer

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Pricey but thorough I recently had my Highlander serviced at 94,000 miles. The service representative was very pleasant and thorough in his explanation of the work to be I recently had my Highlander serviced at 94,000 miles. The service representative was very pleasant and thorough in his explanation of the work to be done. He followed up our initial discussion to request my permission to complete some preventative maintenance. Although my bill was almost $1,000, I left feeling that all the needs of my vehicle had been met. More

by FMSTUMP Verified Customer Verified Customer

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Service is good. I didn’t feel pressured into anything. Waiting area is nice. It would be nice though if there was complimentary popcorn or a light snack. Waiting area is nice. It would be nice though if there was complimentary popcorn or a light snack. More

by jmhooten4 Verified Customer Verified Customer

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got the job done Never ever a problem getting my car fixed and always they get the job done. I never make an appointment but they get me in no matter what. Never ever a problem getting my car fixed and always they get the job done. I never make an appointment but they get me in no matter what. More

by JULIE38 Verified Customer Verified Customer

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Prompt and efficient! Don’t want to complain but staff tried to suggest three different fluid flush operations that would have cost well,over $500. Nice try gentlemen. Don’t want to complain but staff tried to suggest three different fluid flush operations that would have cost well,over $500. Nice try gentlemen. More

by MBROOS Verified Customer Verified Customer

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excellent vary perfesional they knew what was going on and the price is what they said it would be and they ask the right question it was all good to get the job done right they knew what was going on and the price is what they said it would be and they ask the right question it was all good to get the job done right More

by bmorey Verified Customer Verified Customer

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Windshield Replacement Members of the Service garage are helpful and courteous. Work was performed by Yoder's Glass out of Goshen and I was in and out in one day. Members of the Service garage are helpful and courteous. Work was performed by Yoder's Glass out of Goshen and I was in and out in one day. More

by RMMARCH Verified Customer Verified Customer

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Service I dropped my recently purchased 2018 tundra for the 20,000 mile service and for them to install a bed cover. Bed cover looks great. I dropped my recently purchased 2018 tundra for the 20,000 mile service and for them to install a bed cover. Bed cover looks great. More

by JOHN.J.GULANICK Verified Customer Verified Customer

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Great Experience A big thanks to Gates service for a great experience! First visit for our new Tacoma, and we were treated courteously and professionally. Thanks, aga A big thanks to Gates service for a great experience! First visit for our new Tacoma, and we were treated courteously and professionally. Thanks, again, More

by TomS1 Verified Customer Verified Customer

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Time consuming I made an appointment for my first 5,000 mile check up. I assumed It would take 1/2 hour to 3/4 of an hour, tops, since I had an appointment. After se I made an appointment for my first 5,000 mile check up. I assumed It would take 1/2 hour to 3/4 of an hour, tops, since I had an appointment. After setting in the waiting room for almost two hours I went to inquire. It had been done and was setting out in the lot. They said they had paged me but I had been setting in the waiting room all that time. I also had told my service man that I was waiting for it and not picking up later. More

by JPCALLAWAY Verified Customer Verified Customer

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