Dealership Experience
8 yrs, 5 mos
183 Reviews
Write a Review183 Reviews of Michael Ferrara
February 20, 2020
Quick, pleasant service, done right. The service team at Gates Toyota is very pleasant to work with and they are very efficient at getting a quality job done in a short amount of time. The service team at Gates Toyota is very pleasant to work with and they are very efficient at getting a quality job done in a short amount of time. More
February 17, 2020
They took me right away and fixed my brake light. Prompt, courteous attention. Reasonably priced! I didn’t have an appointment but they didn’t send me away! Thanks so much! courteous attention. Reasonably priced! I didn’t have an appointment but they didn’t send me away! Thanks so much! More
Other Employees Tagged: Brian Gardner, Stephen Mackin , Brandon Crimmins
February 13, 2020
Very nice respectful people who do the oil changes I've been having my oil change there for years and they get you in and out in good time....And being open on Saturdays big plus😁 been having my oil change there for years and they get you in and out in good time....And being open on Saturdays big plus😁 More
Other Employees Tagged: Brian Gardner , Brandon Crimmins
February 10, 2020
They were accurate about the length of time it would take - very friendly - simple transaction. I would recommend this shop to anyone. Comfortable waiting area as well. - very friendly - simple transaction. I would recommend this shop to anyone. Comfortable waiting area as well. More
Other Employees Tagged: Brian Gardner, Stephen Mackin , Brandon Crimmins
January 30, 2020
Pricey but thorough I recently had my Highlander serviced at 94,000 miles. The service representative was very pleasant and thorough in his explanation of the work to be I recently had my Highlander serviced at 94,000 miles. The service representative was very pleasant and thorough in his explanation of the work to be done. He followed up our initial discussion to request my permission to complete some preventative maintenance. Although my bill was almost $1,000, I left feeling that all the needs of my vehicle had been met. More
January 22, 2020
got the job done Never ever a problem getting my car fixed and always they get the job done. I never make an appointment but they get me in no matter what. Never ever a problem getting my car fixed and always they get the job done. I never make an appointment but they get me in no matter what. More
January 02, 2020
Prompt and efficient! Don’t want to complain but staff tried to suggest three different fluid flush operations that would have cost well,over $500. Nice try gentlemen. Don’t want to complain but staff tried to suggest three different fluid flush operations that would have cost well,over $500. Nice try gentlemen. More
Other Employees Tagged: Brian Gardner
December 20, 2019
excellent vary perfesional they knew what was going on and the price is what they said it would be and they ask the right question it was all good to get the job done right they knew what was going on and the price is what they said it would be and they ask the right question it was all good to get the job done right More
Other Employees Tagged: Brandon Crimmins
November 23, 2019
Windshield Replacement Members of the Service garage are helpful and courteous. Work was performed by Yoder's Glass out of Goshen and I was in and out in one day. Members of the Service garage are helpful and courteous. Work was performed by Yoder's Glass out of Goshen and I was in and out in one day. More
Dealership Inventory (183 Vehicles)

