Dealership Experience
8 yrs, 5 mos
183 Reviews
Write a Review183 Reviews of Michael Ferrara
October 03, 2020
Great price for an oil change. Paid $50 bucks for full synthetic and a tire rotation! Service personnel were very courteous and the service was quick. synthetic and a tire rotation! Service personnel were very courteous and the service was quick. More
Other Employees Tagged: Stephen Mackin
September 14, 2020
Quick service and reasonable prices. Friendly technicians and staff always. The staff are knowledgeable and they let me know what needs to be done along the way. and staff always. The staff are knowledgeable and they let me know what needs to be done along the way. More
Other Employees Tagged: Brian Gardner, Stephen Mackin
September 11, 2020
Gates is always there for us when we need them. We have a Tundra that needed service quickly. Gates let us bring it on that day in case they had time before our appointment. Being the Friday before labor d Tundra that needed service quickly. Gates let us bring it on that day in case they had time before our appointment. Being the Friday before labor day they did need parts so this time we waited for the part. A+ for trying! More
Other Employees Tagged: Brian Gardner, Stephen Mackin
September 08, 2020
I was able to make my appointment online which made it so convenient. The staff is Friendly and knowledgeable. They made my appointment very nice. Wait time was sooner than later. Thank you! convenient. The staff is Friendly and knowledgeable. They made my appointment very nice. Wait time was sooner than later. Thank you! More
Other Employees Tagged: Brian Gardner, Stephen Mackin
September 04, 2020
Came in for 45,000 mile service and recall correction. We were told an hour and a half. Everything was done in less time. We always have good experiences with the crew. We were told an hour and a half. Everything was done in less time. We always have good experiences with the crew. More
September 03, 2020
Prompt efficient service I don’t like twenty fiveeword Prompt efficient service I don’t like twenty fiveeword responses a a a a a Please let me get in the morning and I’ll be there in a bit thank you t Prompt efficient service I don’t like twenty fiveeword responses a a a a a Please let me get in the morning and I’ll be there in a bit thank you thank the service and I hope you can see the doctor today and I have a dentist eeeeeeerer More
Other Employees Tagged: Brian Gardner, Stephen Mackin
August 28, 2020
MY EXPERIANCE WITH GATES TOYOTA HAS BEEN VERY GOOD SO FAR . SO FAR I LOVE MY TOCOMA TRUCK . HOPE TO GET MANY GREAT MILES OUT OF THIS TRUCK !!!! . SO FAR I LOVE MY TOCOMA TRUCK . HOPE TO GET MANY GREAT MILES OUT OF THIS TRUCK !!!! More
Other Employees Tagged: Brian Gardner, Stephen Mackin
August 27, 2020
We live in California and allowed our daughter to have a car at school (University of Notre Dame) for the first time. Our son had been using our 2012 Toyota Corolla at Fort Leonard Wood, MO. When he was fin car at school (University of Notre Dame) for the first time. Our son had been using our 2012 Toyota Corolla at Fort Leonard Wood, MO. When he was finished there this past July, we needed to drive the car up to South Bend. I tried to get the required and necessary airbag recall work done in MO before the drive but several different dealers in MO either did not want to do the work or did not have the parts available to do it. We had to take the car up to South Bend in a potentially dangerous condition. We were able to get an appointment for the recall work with no problem and Gates was able to accommodate us when we arrived early but my husband felt we were treated a bit dismissively because of the work being done (non-revenue). More
Other Employees Tagged: Brian Gardner, Stephen Mackin
August 24, 2020
Gates is a part of our family. Every member of my family has a Toyota from Gates and we all get them serviced there. I even live in Chicago and still do the vast majority of car work done here whenever we c has a Toyota from Gates and we all get them serviced there. I even live in Chicago and still do the vast majority of car work done here whenever we come visit. Great service and great prices (compared to Chicago). More
Other Employees Tagged: Brian Gardner

