Michael Godina | Page 4

Scheduled an oil change and service Added an alignment/rotation Said ok to price and 11:30 appt And got no oil change and a loose negative cable delivered at 2:30 Checked dipstick and oi alignment/rotation Said ok to price and 11:30 appt And got no oil change and a loose negative cable delivered at 2:30 Checked dipstick and oil was dirty and cable was loosened Something said about complimentary Service and rotate tires only I told him when scheduled on phone and at shop door "oil change" and 25k service What happened to oil change I can pay if needed and asked for Did not go over paper invoice and explain at carside what was done I had to go and check And watch in shop work done and rework Total none star out of Five star Check my record/file : did not rotate tires on first "complimentary service" And did not oil change on last 25K service after I asked them for 25k and was upsold an alignment No Lie or dramatic showdown - just ask the SM Mike Sat there and watched an $125 alignment and rotation with no oil change at 23k Dont let them get you with the 10K oil service Lab proven mechanical breakdown and no fault of toyota for no required servce on your part at 10K Gottq find a local mechanic that knows Tacoma NorthPark Toyota no bueno NorthPark Toyota is not a good service you cam ask for my records Get under hood and check oil and work said they completed to include tire rotation Simple stuff No degree pr certificate needed to complete this work If you say you are going to to do it Then Do it I can pay I have Just mad and frustrated they:NorthparkToyota didnt do the work they said they were going to do... EB More

by Barrera.industries Verified Customer Verified Customer

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The attention from the advisers was wonderful an all time the dealer service is great except for the taco vendor. the dealer service is great except for the taco vendor. More

by AUTURO_PEREZ21124 Verified Customer Verified Customer

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You have always done an amazing job - from sales, service, and general questions. Great job. service, and general questions. Great job. More

by ISHVPEREZ Verified Customer Verified Customer

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Excellent service was provided during my visit. Cruz provide efficient updates and kept me informed through the service appointment. Cruz provide efficient updates and kept me informed through the service appointment. More

by GHODGE2300 Verified Customer Verified Customer

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Exselente servicio muy amable las personas que me atendieron con mucho gusto los recomiendo x su amabilidad y sobretodo que hablan español atendieron con mucho gusto los recomiendo x su amabilidad y sobretodo que hablan español More

by MARIBELCELIS1968 Verified Customer Verified Customer

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Great service! Amazing full auto evaluation. No pressure to purchase added issues. Will come by again! Amazing full auto evaluation. No pressure to purchase added issues. Will come by again! More

by REYNAB82 Verified Customer Verified Customer

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Everything was great. Thank you North Park. I did not have to wait long at all. Thank you North Park. I did not have to wait long at all. More

by RMIRELES1416 Verified Customer Verified Customer

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Everyone was very helpful and kind. Every time I go I, they are attentive and helpful Every time I go I, they are attentive and helpful More

by KRYSTAL.ANDREA04 Verified Customer Verified Customer

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Lou was very professional and gave me the recommendations needed to keep me safe on the road and prevent from any problems with my camera she was also very friendly and I would recommend her anytime and anyt needed to keep me safe on the road and prevent from any problems with my camera she was also very friendly and I would recommend her anytime and anytime I go back I will ask for her More

by MARYL0U_ARCOS Verified Customer Verified Customer

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Service was good. Employees were considerate and friendly. The one who sold me my car, Casey, came and greeted me. Employees were considerate and friendly. The one who sold me my car, Casey, came and greeted me. More

by PAMMEL1980 Verified Customer Verified Customer

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