Michael Godina | Page 8

Good customer service Rep was very nice and informative. Called whenever he had a recommendation and an update on servicing. Overall good experience. Will be coming back fo Rep was very nice and informative. Called whenever he had a recommendation and an update on servicing. Overall good experience. Will be coming back for my service when needed More

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Quick and Easy My appointment was first thing in the morning. I drove right in, turned my keys over to MG, and went to watch TV in the dining area. I had just fini My appointment was first thing in the morning. I drove right in, turned my keys over to MG, and went to watch TV in the dining area. I had just finished checking my emails when they said my car was ready to go. It was quick and easy. More

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Always awesome service I was in and out in 45 minutes today. Michael is always on point to help me get in and out as quick as possible. I was in and out in 45 minutes today. Michael is always on point to help me get in and out as quick as possible. More

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Wish I Could Give 5 Stars, but I always ask for either Michael Godina or Michael Lopez, because both of them are exceptional and a pleasure to deal with. What kept me from givin I always ask for either Michael Godina or Michael Lopez, because both of them are exceptional and a pleasure to deal with. What kept me from giving 5 stars this time is the "courtesy car wash". It was sprinkling the day I took my car in, but when the driver pulled up to return my car I asked if the car had been washed and was told yes. Upon walking behind it, it was very obvious that no attempt had actually been made. It was promptly taken care of when pointed out; however, it can be experiences like this that plant seeds of doubt. Granted, the car wash is a courtesy, but I was told it would be done when I set the appointment by phone, and I was told that it had been done at pickup. I don't want to wonder if other things I am paying for but don't see are also not being done. If this was the first time something like this happened, I would probably not say anything. Unfortunately, I once had an issue with tire rotation not being done on my previous vehicle when it had been marked as done and I had paid for it. They made that situation right by giving me the next oil change at no charge, but it just should never have happened. I like coming to North Park because it is convenient, comfortable, and the Customer Service up front is usually exceptional. I am hoping North Park will be more diligent in the future with the little things, so that I can maintain confidence in the big things. More

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Always a great experience I never have problems with the service department. The service advisors are very knowledgeable and always very prompt with getting my car serviced. I never have problems with the service department. The service advisors are very knowledgeable and always very prompt with getting my car serviced. Michael is one of the best service advisors I’ve had dealt with at North Park. More

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First experience was a good one! This was our first visit for service for my 2018 4Runner. Michael G. had us in and out in about 30 minutes. Very pleased so far. Thanks Michael G. This was our first visit for service for my 2018 4Runner. Michael G. had us in and out in about 30 minutes. Very pleased so far. Thanks Michael G. More

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Service and sales Sales was excellent, past two visit my salesman checked up on me and the vehicle. Service was perfect. Kept me up to date on everything and made sure Sales was excellent, past two visit my salesman checked up on me and the vehicle. Service was perfect. Kept me up to date on everything and made sure I understood what I needed and why More

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Quick and friendly Michael is always friendly and professional. Always quick and courteous service. I would reccomend North Park Toyota quick service to anyone. Won't Michael is always friendly and professional. Always quick and courteous service. I would reccomend North Park Toyota quick service to anyone. Won't go anywhere else. More

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Great Customer Service The Service Department met me immediately when I drove in. They assessed my needs and began taking care of my car. I did not have an appointment so The Service Department met me immediately when I drove in. They assessed my needs and began taking care of my car. I did not have an appointment so I expected to wait quite awhile. Michael kept me informed about the progress as I waited in their comfortable dining area. More

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Service is great.out within the hour they have quoted me. I will take my car there until they quit giving great service. I will buy another Toyota they can g is great.out within the hour they have quoted me. I will take my car there until they quit giving great service. I will buy another Toyota they can give me more gas mileage on a tundra and Tacoma More

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