Michael Gross
Michael Gross at Joe Machens Capital City Ford

Michael Gross

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.9
41 Reviews

Where do I start...:) I've been in retail for over 35 years. Retired from my previous job and started with something fresh with new goals and being a greenhorn again after several decades takes a bit to get used too... I've had a life style change and have lost over 215lbs and still working towards my goal. I have 2 great young adults 1 who has started her career and the other is graduating MU this year to start his. And enjoying life!

Dealership Experience

1 yr, 6 mos

Languages Spoken

English English

4.9

41 Reviews

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41 Reviews of Michael Gross

October 18, 2025

Dealership Rating
Employee Rating

Everyone was friendly, helpful, professional and found me exactly what I wanted in a new car. Recommended my husband and he bought a new car too! More

by ktiffany40
Sales Price Transparency
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Recommend Dealer
Yes
Oct 18, 2025

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 17, 2025

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They were friendly and helpful finding us a truck to fit our budget Mike.,Shane. Frank and Josh all went out of their way to assist us in any way they could More

by Tannya.newberry71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2025

Joe Machens Capital City Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Machens Capital City Ford!

October 16, 2025

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The Machens guys are top notch. I can't recommend them enough. I gave Mike Gross a list of what I wanted and he found it for me. Kieth was great throughout the buying process. Shane More

by wrightphotollc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2025

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 29, 2025

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Very good experience. All paperwork done at the sales time. That never seems to happen. Would buy from them again. More

by Tom Swenson
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Josh Woodruff , Frank Ferguson

Sep 29, 2025

Joe Machens Capital City Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 29, 2025

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Everyone was very helpful, super professional and really seemed to care about me getting the car I wanted. Mike and Frank, the finance guys, everyone was amazing to work with! More

by ktiffany40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson, Josh Woodruff

Sep 29, 2025

Joe Machens Capital City Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Machens Capital City Ford.

September 22, 2025

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Very good service, have been working with the fordcplace for many years and have always done me good More

by wisedmconstruction
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Recommend Dealer
Yes
Sep 22, 2025

Joe Machens Capital City Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Michael and truly appreciate your feedback.

September 18, 2025

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Employee Rating

Great people and friendly. I would recommend them for a place to go to buy a ford More

by wisedmconstruction
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman

Sep 18, 2025

Joe Machens Capital City Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 03, 2025

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Employee Rating

Easy to work with, Mike Gross is a great guy to deal with! I live an hour away, they didn't waste my time while I was there. Great experience. More

by its-gr8
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Recommend Dealer
Yes

Other Employees Tagged: Christian Connite

September 02, 2025

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Employee Rating

Bought a truck transferred from Machens Volkswagon at Machens Ford in JC. Multiple trips to complete transaction due to title being moved between dealerships and no second key with truck More

by SUTTON21262
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Recommend Dealer
Yes

August 29, 2025

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Great inventory of used trucks that i sought. Decent prices Helpful sales staff overall great experience! More

by rbenw488
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Barker, Shane Jackson

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