Michael Hedrick
Michael Hedrick at Highland Park Ford Lincoln

Michael Hedrick | Page 13

Service Writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.7
133 Reviews
4.7

133 Reviews

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133 Reviews of Michael Hedrick

August 09, 2025

Dealership Rating
Employee Rating

Since purchasing the car in 2009 it has always been serviced at HP FORD. They do for service awesome work. Iwould never take my car any where esle for service! More

by CAF04062000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Highland Park Ford for all your vehicle needs! Take care!

August 09, 2025

Dealership Rating
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I came to check why my system went off due to save battery, I got informed it happened cause my phone charging cable was left in at night which when I thought double did not make sense since most of m More

by ewagolebiowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Pamimtuan, Adam George , Ewa Golebiowski

Aug 11, 2025

Highland Park Ford Lincoln responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (847) 433-7200 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

August 09, 2025

Dealership Rating
Employee Rating

Went in for a recall on a busy Friday morning. Went on fast and efficient. More

by vochindan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Highland Park Ford for all your vehicle needs! Take care!

August 09, 2025

Dealership Rating
Employee Rating

I have very great experience at the highland park ford Lincoln service department,great job thank you More

by Asfandymian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan, Adam George

Aug 10, 2025

Highland Park Ford Lincoln responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

August 08, 2025

Dealership Rating
Employee Rating

Good service, friendly crew, easy to reach location & comfortable chairs. All good from my end. More

by WO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2025

Highland Park Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2025

Dealership Rating
Employee Rating

Mr frank wonderful person he take care me 5 star service i like his service thx More

by mjsrashdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan, Adam George

Aug 10, 2025

Highland Park Ford Lincoln responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2025

Dealership Rating
Employee Rating

Professional timely service always great punctual and helpful thank you so much for everything your grszt More

by EWERTH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan, Adam George

Aug 07, 2025

Highland Park Ford Lincoln responded

Hi Ewerth, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 05, 2025

Dealership Rating
Employee Rating

Excellent workFans and good and nice and tidy. Never have a problem in and out on time. Love to be it's just good More

by TAYLORMADELIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan, Adam George

Aug 07, 2025

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

August 05, 2025

Dealership Rating
Employee Rating

Went to Ford Dealer in Chicago who charged me TWO successive diagnostic fees that included removing the driver’s seat to solve an airbag issue. I declined the service and went to Highland Park Ford. More

by Ronniedjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2025

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 03, 2025

Dealership Rating
Employee Rating

Very please with the service salesperson was very I informing of the sale of the car More

by Valeriecoral43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Baroud

Aug 05, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

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