Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Michael Hedrick

Overview Reviews (136)

Contact Me

View All Employees

< View All Employees

Michael Hedrick

Michael Hedrick | Page 12

Service Writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

Contact Me

4.7

136 Reviews

Overview Reviews (136)

4.7

136 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Michael Hedrick

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

136 Reviews of Michael Hedrick

August 21, 2025

Dealership Rating

Employee Rating

The service advisors are friendly and knowledgeable. The service technicians are skilled. They don’t try to “upsell” you on unnecessary work, or rush you to make a decision on required maintenance. H The service technicians are skilled. They don’t try to “upsell” you on unnecessary work, or rush you to make a decision on required maintenance. Highly recommend and a pleasure to deal with. More

by Mark S.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam George

Report | Print

Aug 24, 2025 -

Highland Park Ford Lincoln responded

Hi Mark, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 20, 2025

Dealership Rating

Employee Rating

The service i got was excellent the employees was very friendly and customer service did excellent job I thank to you all of you guys friendly and customer service did excellent job I thank to you all of you guys More

by Abdullahi507

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George , The work front desk of the shop when you come first make excellent job thanks

Report | Print

Aug 23, 2025 -

Highland Park Ford Lincoln responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

August 19, 2025

Dealership Rating

Employee Rating

Thanks for the great service. The customer service is very good and helpful. Explains with details about the service. The customer service is very good and helpful. Explains with details about the service. More

by jlopez88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George

Report | Print

Aug 23, 2025 -

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 17, 2025

Dealership Rating

Employee Rating

Highland park ford and Lincoln is the best in the sales and service I love to go there they will take as like a family I really appreciate it thanks I recommend my family and friends too thanks and service I love to go there they will take as like a family I really appreciate it thanks I recommend my family and friends too thanks More

by khanmahmood1114

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George

Report | Print

Aug 19, 2025 -

Highland Park Ford Lincoln responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 17, 2025

Dealership Rating

Employee Rating

Courteous,Professional;timely; clean and stocked waiting areas; clean restroom; knowledgeable; Easy to access/use areas; clean restroom; knowledgeable; Easy to access/use More

by FINKLINKS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam George

Report | Print

Aug 19, 2025 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 17, 2025

Dealership Rating

Employee Rating

The only concern must be long appointment, while cars needs quick check up for simples issues. needs quick check up for simples issues. More

by beerdhige

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George

Report | Print

Aug 19, 2025 -

Highland Park Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (847) 433-7200 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

August 17, 2025

Dealership Rating

Employee Rating

They took me in on Saturday. They finished when they said they would. They were nice. They finished when they said they would. They were nice. More

by themargaets

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George

Report | Print

Aug 19, 2025 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 17, 2025

Dealership Rating

Employee Rating

My family has been going to this dealership for several years. Have always had great service years. Have always had great service More

by MARIEELAINA16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George

Report | Print

Aug 19, 2025 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 14, 2025

Dealership Rating

Employee Rating

The service department at Highland Park Ford has always taken great care of me and my car. Quick repairs and courteous service without trying to add on unnecessary repairs. taken great care of me and my car. Quick repairs and courteous service without trying to add on unnecessary repairs. More

by LARRYGROSS70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Bill Baroud, Jeremy Abitbol, Adam George

Report | Print

Aug 16, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 14, 2025

Dealership Rating

Employee Rating

Love the fast service And sll the rest. They alwayes do great job eith my car They alwayes do great job eith my car More

by DLEVY729US

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George

Report | Print

Aug 16, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!