Michael Huntzinger | Page 10

Awesome Customer Service Randell and Mike at 5 Star Ford did a great job on customer service walking us through the buying process. Highly recommend using them if you are in Randell and Mike at 5 Star Ford did a great job on customer service walking us through the buying process. Highly recommend using them if you are in the process of buying a vehicle. More

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WORLD CLASS SERVICE I researched the purchase of a new Ford F250 powerstroke for several months. I had been driving a 7.3 powerstroke for 20 years and decided the 6.7 po I researched the purchase of a new Ford F250 powerstroke for several months. I had been driving a 7.3 powerstroke for 20 years and decided the 6.7 powerstroke is what I have been waiting for. I dealt with many dealerships and walked out of a few of them before finding Five Star Ford in North Richland Hills. The other dealerships gave me all their bogus sales pitches and lowest price guarantees and a couple never followed up with what I was looking for. I was very exact on what I wanted in my new powerstroke and the other dealerships either didn't have what I was looking for or tried selling me a lesser truck at a higher price. I dealt with dealerships here in NM, AZ, OK and some others in TX and none met my expectations. I am very direct when buying a vehicle and don't want to play the back and forth game. I finally contacted Alfred El-Darazi at Five Star Ford and he dealt with me courteously and professionally but most importantly without the bogus "sales pitch" attitude. They were the only dealership I had contacted that had the powerstroke set up I was looking for and Alfred and his sales manager Michael Huntzinger promptly met the price I was comfortable with as well. Which by the way saved me a ton of money as I was being quoted higher prices for a lesser vehicle. This was the most stress free vehicle purchase I have ever made. It was all done on-line and over the phone. I had a couple of accessories added to the truck and Sam in the after market department was always great at getting back to me promptly on any questions I had. What a great dealership and great team of guys! Alfred even picked me up at the airport and they treated me like a king at the dealership. Not a single flaw in the whole process. I drove my new truck 11 hours back home to Las Cruces, NM. I assure you, the trip was well worth the money I saved. You will not be disappointed especially if you deal with Alfred. He is a true gentleman and is there to help you out anyway he can. Markus Lane Gonzales Wrangler Kennels Las Cruces, NM More

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Always a great car buying experience! This is the third car I have bought here at 5 star not only did I get a great deal! But, awesome customer service with just the perfect car I wanted w This is the third car I have bought here at 5 star not only did I get a great deal! But, awesome customer service with just the perfect car I wanted with help from Justin Allerheiligen. More

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Bad experience, turned perfect! Thanks to Mike Huntzinger, it was the best experience me and my wife have ever had at a dealership and will gladly return here thanks to him. When we Thanks to Mike Huntzinger, it was the best experience me and my wife have ever had at a dealership and will gladly return here thanks to him. When we first showed up Wayne Biggers, had made it quite a rough and hostile visit and almost made me and my wife leave. But as soon as Mike came out and sat down and talked to us we were relieved to see such a turn around. Mike did everything he could to make this experience pleasant and helped up walk away with the car me and my wife wanted. We will gladly return to this dealership to get our next car. Joe Vazquez was also quite a delight to work with friendly casual and helped set us up with the right insurance coverage we needed and made it all clear and understandable as we filled our paperwork! This is now our favorite dealership to go to and will most likely only go here because of how well Joe Vazquez, Travis Ferguson, and Mike Huntzinger treated us. I look forward to buying from here again! I just hope no one else has problems with Wayne like we did. I wouldn't wish that upon anyone. More

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Outstanding salesmanship From the time we walked into 5 star dealership NRH. We were greeted with similes and welcomes. All of our questions were answered as well as concern From the time we walked into 5 star dealership NRH. We were greeted with similes and welcomes. All of our questions were answered as well as concerns about the car we purchased. It is our first time with a G Max. More

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Awesome BRIEANNA.LOPEZ was AWESOME in assisting my family and I..Great dealership.. I was looking for a second car and did not like my potential findings,b BRIEANNA.LOPEZ was AWESOME in assisting my family and I..Great dealership.. I was looking for a second car and did not like my potential findings,but Brieanna Lopez and her changed my mind very quickly.. More

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Great service I came in just to look, and they made me a deal I couldn't refuse. Great job, and I look forward to doing business with you in the future. I came in just to look, and they made me a deal I couldn't refuse. Great job, and I look forward to doing business with you in the future. More

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Great to work with Randy I walked in Saturday afternoon looking for a new Focus. That same afternoon we drove one home. Getting in and out was a pleasure. From Randy, to Jimmy I walked in Saturday afternoon looking for a new Focus. That same afternoon we drove one home. Getting in and out was a pleasure. From Randy, to Jimmy, everything went smooth and easy. I will be back. More

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John Hilsinger at 5 Star Ford in NRH rocks! If you are looking for a new or used vehicle, go see John Hilsinger at 5 Star Ford in North Richland Hills, TX. I know John from another sales transa If you are looking for a new or used vehicle, go see John Hilsinger at 5 Star Ford in North Richland Hills, TX. I know John from another sales transaction on a used Jeep Wrangler for my daughter. He also helped me go through dozens of other vehicles in search of my used Ford F150 I purchased as a result of his help and guidance. Thank you, John! -Tim Dicken More

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Listened to our need and found exactly the right car Nathan did an outstanding job handling our unique situation. We were looking for a car for my son and his wife but had other parties involved that nee Nathan did an outstanding job handling our unique situation. We were looking for a car for my son and his wife but had other parties involved that needed to see the car as well. Five Star and Nathan were so accommodating to our schedule. He listened to what we needed out of a car and what our price range could be. He communicated timely with me and was very knowledgeable about the car buying process for only being employed for a few months. Thank you Nathan for being the best! More

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