Michael Kelley
Michael Kelley at Bourne's Auto Center

Michael Kelley

General Manager

Bourne's Auto Center

135 Belmont Street
South Easton, MA 02375

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4.9
181 Reviews

Michael started his career at Bourne's in September of 2003. He started as the point sales person as Bourne's expanded to the current location at Belmont Street. In his current role he manages all operations of Bourne Enterprises, Inc. He is a graduate of Assumption College in Worcester, MA. He has completed the Dale Carnegie Sales Advantage Training. In his free time he enjoys playing many different sports and spending time on Cape Cod with his Family. He currently resides in Easton, with his wife and two children, where he was born and raised.

Dealership Experience

22 yrs, 2 mos

Industry Experience

22 yrs, 2 mos

4.9

181 Reviews

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181 Reviews of Michael Kelley

May 15, 2025

Dealership Rating
Employee Rating

This is my second vehicle purchase at Bourne’s auto . The experience was pleasant . No pushy sales pressure with excellent serve by sales and financing . I highly recommend Bourne for your automotive nee More

by Mbrad46
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 15, 2025

Bourne's Auto Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

March 06, 2025

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Great customer service! The car was in perfect condition.Bought my last car from Bourne’s ,it ran great! I’d recommend them to anyone in the market for a car. More

by Peter Marino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2025

Bourne's Auto Center responded

Peter, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

April 21, 2024

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Consistent, Contacted dealership online and they responded consistently, followed through and were pretty honest in explanation More

by NissanLEAF2015
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Saunders, Kim Bailey, George Mead , Jarrod Falcone

Apr 22, 2024

Bourne's Auto Center responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Mike Kelley General Manager

February 14, 2024

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After encountering an issue with the key fob for this car and contacting Mike Kelley (GM), Bournes immediately agreed to reimburse us for all expenses we incurred for new keys. Great customer service to tur More

by Dvierra57
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mario Lee

Feb 14, 2024

Bourne's Auto Center responded

Thanks for your feedback on your recent visit to Bourne's Auto Center. It's great to hear that we were able to assist you and that you had such a positive experience. Mike Kelley General Manager

January 22, 2024

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To be honest, I wouldn’t go anywhere else for a car-this is my seventh from Bourne’s and my fifth BMW. Great prices, great service. Jose is efficient, knowledgeable and gets the job done. Would not think a More

by Fpa1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Saunders, Jose Garcia , Jarred Robson

Jan 23, 2024

Bourne's Auto Center responded

It's fantastic to hear that Jose provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

December 22, 2023

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Jose was great! He helped me find a car with everything I was looking for and gave me a no nonsense price. The process was so simple, I’m so excited about my new ca More

by erinfe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia, Tara Braddock

Dec 26, 2023

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

October 09, 2023

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Jose at Bournes was great with helping me find my great car quickly and easily! More

by Jlawhorne4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Olson, Jose Molina

Oct 10, 2023

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that Jose had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

May 16, 2023

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Beware their bait and switch tactics. They’ll tell you the car you are interested in is available, only to suddenly find out it was “just” sold when you walk in the door after a 40+ minut More

by michael.burke1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
May 16, 2023

Bourne's Auto Center responded

This is extremely unfortunate and we try to do everything we can to prevent this from happening. Things happen quickly and a customer can be in the showroom looking at the vehicle and another sales professional may not even know that. None the less we are disappointed we were unable to earn your business and apologize for the wasted time you spent traveling to the dealership. I can assure you that we do not practice bait and switch tactics. To prevent this from happening we do offer a $300 deposit to hold the vehicle to every customer that inquires about a vehicle. It is extremely disappointing that you will now tell people to avoid our business. Michael Kelley General Manager

May 16, 2023

michael.burke1 responded

👎👎

February 22, 2023

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David Pair and David Olson were excellent during the process of purchasing my new vehicle More

by bbarrett2121
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: David Pair, David Olson

Feb 22, 2023

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

November 07, 2022

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Great place to buy a car! I had a great experience all around working with the team at Bourne. I knew what I wanted to get so upon arriving they had the car waiting for me to More

by Nicole.sull6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Machado

Nov 07, 2022

Bourne's Auto Center responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Nicole, for choosing Bourne's Auto Center! Mike Kelley General Manager

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