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Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 20

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
924 Reviews
4.4

924 Reviews

Write a Review

924 Reviews of Michael Kratschmer

May 25, 2024

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Employee Rating

We have been going for service for the past 3 years. It's always a great service. More

by meli32576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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May 29, 2024

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

May 23, 2024

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Employee Rating

Fine fast and friendly , thanks for asking though and I’m glad you’re enjoying it and that you have More

by TEKAMIBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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May 29, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 23, 2024

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Employee Rating

I like coming here u get the customer in and u don't have to wait all day pluses they are really nice thank u More

by DICYDIANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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May 29, 2024

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 23, 2024

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Employee Rating

GReat service needed to pick up shade for back of my new Tuscon was ready when I arrived, courteous sales person More

by MAG9301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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May 29, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 22, 2024

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Employee Rating

Long wait even with an appointment. Had my collision warning system stuck on my dashboard forgot to mention it and nobody mentioned it to me More

by JULIRN04
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 01, 2024

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 18, 2024

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Employee Rating

this dealer is always very helpful, always good work. would recommend them. everyone in the sales department are always helpful, because of this when i am ready for a new vehicle I would consider this d More

by RMILDICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

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May 20, 2024

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

May 11, 2024

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Employee Rating

The people at this dealership go out of their way for each customer. They treat us like family. I will always go back to them More

by bhawks56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, Jerry Lacy, Colin Simmons, TJ Schmitt, Mike Majors, Giovanni Saldana, Jose Palomares , Austin Osabuohien, Chris Powers

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May 12, 2024

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 03, 2024

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Employee Rating

Very good service the people who work care about the costumer that you have there 👍 👏 More

by DAWNWILLER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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May 05, 2024

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Dawn, and don't hesitate to let us know if we can be of further assistance.

April 22, 2024

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Employee Rating

The service department is outstanding whenever we go there they always take care of us make sure that our car is maintained well Bryan always takes care of us More

by GOG1007587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Mike Majors , Marc Dabaco, Bob Ross, Brian

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Apr 22, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Brian and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

April 16, 2024

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Employee Rating

Fantastic service department would come again. I was treated very well. I bring all my vehicles here More

by BETOUNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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Apr 16, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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