923 Reviews of Michael Kratschmer
September 11, 2023
Extremely knowledgeable and professional. Always treated with courtesy and respect. Service Advisor Collin and Service Manager Michael K. have always been very helpful. Always treated with courtesy and respect. Service Advisor Collin and Service Manager Michael K. have always been very helpful. More
Other Employees Tagged: Colin Simmons
September 09, 2023
Helpful and glad the service Dept text you updates On the status of your car. the status of your car. More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin, Ken in service
September 09, 2023
Excellent experience with purchasing my 2023 Hyundai Elentra. I have only owned Hyundai vehicles since my first car purchase and this has been the best dealership I have encountered within the last 10 y Elentra. I have only owned Hyundai vehicles since my first car purchase and this has been the best dealership I have encountered within the last 10 years. Thank you. More
Other Employees Tagged: Kristi Feinberg, Colin Simmons, George "Skip" Hasenjaeger, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
September 09, 2023
Awesome service department. The staff is very friendly and takes the time to go over my vehicle service requirements each time i bring in my Tucson. Although the service departm The staff is very friendly and takes the time to go over my vehicle service requirements each time i bring in my Tucson. Although the service department is super busy, they do their best to accommodate me for my oil changes. I have been servicing my Hyundai's with Family since 2007, and can say they are one of the best around. I have purchased 4 Hyundai's from this dealership , and now all my friends have done the same. A special shout out to Michael K, TJ, Collin and Crystal. You guys are the best !!!! More
Other Employees Tagged: Graham Watson, Colin Simmons, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Mike Majors, Maverick Watson , Sonata Bartkus, Eric Kratschmer, Crytsal
September 08, 2023
Everyone is great, really professional, and I always know my car is well taken care of. 5 stars!! my car is well taken care of. 5 stars!! More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
September 07, 2023
Too long to get an appointment. Good Service but takes forever to get your car in there. Good Service but takes forever to get your car in there. More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
September 03, 2023
I love bringing my car in , works gets done while I am at work usually finished by the time I have lunch . work usually finished by the time I have lunch . More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors, Scott Lupo, Robbie Watson , Eric Kratschmer, Tom Salin
September 02, 2023
This is the biggest and busiest service center I've been to. I made an appointment a few weeks ago and they seemed to be expecting me. I was in and out in less than an hour for a recall notice. Everyone was to. I made an appointment a few weeks ago and they seemed to be expecting me. I was in and out in less than an hour for a recall notice. Everyone was really nice, especially the dispatcher. I met him and the service manager in the waiting room. They explained my situation and that I was good to go. They also spoke to another senior citizen and were really sweet to her. Then they both helped her to her car! Who even does that anymore? More
Other Employees Tagged: Eric Kratschmer, Brian
August 31, 2023
EXCELLENT CUSTOMER SERVICE! CONSISTENT UPDATE ON VEHICLE REPAIR STATUS! PERSONALIZE ATTENTION TO CUSTOMER REPAIR ISSUES & CONCERNS!! GREAT PROFESSIONAL KNOWLEDGABLE STAFF! REPAI CONSISTENT UPDATE ON VEHICLE REPAIR STATUS! PERSONALIZE ATTENTION TO CUSTOMER REPAIR ISSUES & CONCERNS!! GREAT PROFESSIONAL KNOWLEDGABLE STAFF! REPAIRS DONE RIGHT! More
Other Employees Tagged: Mike Majors , MATT CASEY MIKE AT VEHICLE CHECKIN AND MIKE AT FRONT DESK AND JOHN THE SERVICE TECH WHO PERFORMED REPAIRS ON VEHICLE

