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Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 36

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
924 Reviews
4.4

924 Reviews

Write a Review

924 Reviews of Michael Kratschmer

May 03, 2023

Dealership Rating
Employee Rating

Not pushy veof humor treated with wry patient greatourtim sense polite and c nice and friendly More

by BRIANBOYLE705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, TJ Schmitt, Mike Majors, Scott Lupo , Sonata Bartkus, Eric Kratschmer, Tom Salin, Ricky gushi

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May 03, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 03, 2023

Dealership Rating
Employee Rating

great service as always I like Colin and Krystal are great I can't wait to return More

by i.conditt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Mike Majors , Eric Kratschmer, Tom Salin

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May 03, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Colin, Krystal, and our team appreciate your business and hope to see you again soon!

May 03, 2023

Dealership Rating
Employee Rating

Easy to reach service department manager, especially if you have questions. Kind and caring service reps. More

by MERENDALEO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Kratschmer

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May 03, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 23, 2023

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Employee Rating

The dealers was really nice to me and everything was done in a timely manner. More

by Flextracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

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Apr 24, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 22, 2023

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Employee Rating

Took 2 hrs wit a appointment not bad considering the volume of cars being serviced and inspected More

by RNEUBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

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Apr 23, 2023

Family Hyundai responded

Thank you for your patience! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 22, 2023

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Employee Rating

Amazing- loved the service. Very friendly and love ambience here at the waiting room. Thanks for serving! More

by DANNYANIL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

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Apr 23, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 21, 2023

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Employee Rating

Very good experience always Collins is amazing. The rest of the service is great. I will continue going there. More

by ACRAWFORD60426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Mike Majors, Scott Lupo , Sonata Bartkus, Eric Kratschmer, Tom Salin

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Apr 22, 2023

Family Hyundai responded

We are very happy to hear that Colin and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 21, 2023

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Employee Rating

Everything was done in a timely manner. Thank you for your great service. Happy weekend More

by NOVEDADE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

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Apr 22, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 20, 2023

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Employee Rating

They do great work here. However, sometimes it can be hard to get an appointment. More

by JASHELOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Kratschmer

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Apr 20, 2023

Family Hyundai responded

Thanks for sharing your experience with Family Hyundai. Eric and our team appreciate your business and hope to see you again soon!

April 16, 2023

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Employee Rating

Took care of all my needs excellent service, will recommend to every one with a Hyundai More

by josealtorres11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

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Apr 17, 2023

Family Hyundai responded

Thank you for the kind words for our service department, Jose! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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