Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 92

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
923 Reviews
4.4

923 Reviews

Write a Review

923 Reviews of Michael Kratschmer

May 15, 2020

Dealership Rating
Employee Rating

The Service Manager TJ was absolutely awesome. Very understanding and very helpful once the issue was brought to his attention. Before that the service supervisor Mike and whoever he spoke to was not e More

by WMBAVONE
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt , Jordan (Porter)

May 16, 2020

Family Hyundai responded

Thank you for your kind words for TJ! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 04, 2020

Dealership Rating
Employee Rating

Was very efficient and trust worthy, clean and timely order to deal with up to date concerning the service of the vehicle and repair to date More

by sheila.swift64
Recommend Dealer
Yes
May 04, 2020

Family Hyundai responded

Shelia, Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 01, 2020

Dealership Rating
Employee Rating

Service was great, and the way you’re doing thing so we can safe is outstanding. Things was clean people there really took care of me. Thanks More

by T.MCCLINTON8
Recommend Dealer
Yes
May 02, 2020

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 18, 2020

Dealership Rating
Employee Rating

Thank you Family Hyundai for alway being consistent. I want to Give special Thanks to everyone in Service Department for always making me feel like a King. More

by charleeb68
Recommend Dealer
Yes
Apr 19, 2020

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 16, 2020

Dealership Rating
Employee Rating

Great help and service wonderful .very busy but did the best to satisfy us. I would recommend going there for any questions you have.Amen. More

by DONNABOB45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 16, 2020

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 12, 2020

Dealership Rating
Employee Rating

Second time with Family Hyundai. The service and customer care on my first vehicle was outstanding and I am looking forward to the same once again! More

by RAYMONDEH
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, George "Skip" Hasenjaeger, TJ Schmitt, Mike Majors , Leon Goldman, Eric Kratschmer, Amy Kuckelman, Bob Ross, Tom Salin

Mar 13, 2020

Family Hyundai responded

Thank you for taking the time to write this review, Raymond! Our customers are top priority and your feedback is greatly appreciated. Congratulations on your second Hyundai! All of us at Family Hyundai are glad to have you as a customer.

March 03, 2020

Dealership Rating
Employee Rating

Excellent service and professional staff! Service wait was under an hour (oil change and check point review). I will be back for future service needs. More

by denise5610
Recommend Dealer
Yes
Mar 04, 2020

Family Hyundai responded

Denise, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

February 28, 2020

Dealership Rating
Employee Rating

Always a pleasant visit, the service is reliable and courteous. I know my vehicle is in top condition when they are done. I will keep doing business with Family. More

by JOHN_PUTZ
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Feb 28, 2020

Family Hyundai responded

Hi John, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 26, 2020

Dealership Rating
Employee Rating

Family Hyundai has been consistently on point. I've been doing business with this Dealership since 2005. I want to give a special thanks to Candy at cashier Station she's always has a wonderful personality More

by charleeb68
Recommend Dealer
Yes
Feb 26, 2020

Family Hyundai responded

Hi Charles, Thank you so much for your excellent review, it's wonderful to hear from a long-time customer! We are so glad that we had the opportunity to work with you for all these years, and we are thrilled that you've found your experience with us to be a positive one at Family Hyundai. We look forward to seeing you again soon!

February 06, 2020

Dealership Rating
Employee Rating

Am very happy with my Hyundai why am I happy?its 9 years old I will get a new one from the same dealership 🤡 Joker was a great movie for a 75 year old 🤡 More

by Archie
Recommend Dealer
Yes

Other Employees Tagged: Eric Kratschmer, Tom Salin

Feb 12, 2020

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

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