"Great experience "
I went in to look at a car and Mike helped me out when I got there we went on a test drive and then the hard work began Mike and the guys at heritage went to work to get ne in the car at a price I was comfortable with if I'm ever in the market again I'm definitely going to let Mike work his magic for me
"Pleasant and exciting "
I had a good open experience with lots of excitement and opportunity that help me out for but not just for me but also my family.
"Mike was instrumental "
My situation in this car purchase was not usual at all. I traveled 1.5 hours from another state to get to this car and I had a car rental that needed to be returned and I had to be out by noon.
Granted I didn’t make the noon deadline, but that was my fault for leaving my bag in the rental car.
Mike tried to move heaven itself to get this deal done in time and on budget for me and I would highly recommend him to anyone.
Other Employees Tagged:
Marcus Gibbs was also incredibly friendly and helpful.
"Good price, good service at the dealership"
- TC minivan
We had a good experience at the dealership. There were some minor scratches that needed repaired on the vehicle, which were taken care of and then Michael went out of his way after they were fixed to deliver the vehicle to hour home, which was well over an hour one way- I was amazed by that.
Before the purchase, we struggled to communicate with the dealership. Many phone calls and e-mails and texts went unanswered. We were quite frustrated and had to go out of our way to make this deal happen.
We got a good price and that is why we dealt with the frustration.
Michael Lanci treated us well, but to get 5 stars the dealership needs to improve their communication.
Great people easy to work with and willing to make a deal too sell you a car or truck willing to go above and beyond
"Great Service "
The service from Heritage was phenomenal. Michael Lanci was a great salesman and went above and beyond to get me in the car I wanted.
"Friendly and upfront service "
Michael was very easy to work with and up front about the car history and the financing details. The finance person was also very helpful and understanding. They both made sure that we got the best deal possible. Michael was there to help through the entire process, start to finish.
"Excellent customer service!"
Michael was very helpful and genually cared about getting us in the right vehicle. Michael stayed with us from start to finish of buying process.
"Saleman 'Mike Lanci '"
- Michaelhasa jeep
Mike is OUTSTANKING ,I don't have room enough room on here to say how ,he work with me & My Son (who was in MICHIGAN) & wanted to buy this car for me ! Ran into a problem with Finance.But Mike was able to work EVERYTHING OUT !!AND I was able to drive home with 'My 2017 JEEP Renegade !!
I WOULD RECOMMEND MIKE LANCI
to all my family N Friends !
Thank you Mike ,you are the BEST !!!!!!
"Above and beyond customer service. "
In unfamiliar territory buying a used car can be terrifying, but this experience was above and beyond my expectations. Such detailed customer service. This company will even come to YOU! Extremely transparent! Individual help along each step of the process. I am very happy to say the least with my purchase. Michael Lanci was a godsend. I am now a lifelong customer. Would give 10 stars if I could!!
Other Employees Tagged:
Marcus, excellent service as well.