Michael Newsham | Page 27

Positive experience from start to end when purchasing a new truck this past week, my husband and I had a very positive experience at this dealership. The sales person bike was extremely p when purchasing a new truck this past week, my husband and I had a very positive experience at this dealership. The sales person bike was extremely professional and helpful from the moment we walked in the door. I would highly recommend him to anyone looking to buy a new car or truck . More

by ttbow17 Verified Customer Verified Customer

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Simple low tire concern Awesome customer service. I purchased a used vehicle about a week or two ago and noticed that my Tire pressure light came on. I voiced my concern with Awesome customer service. I purchased a used vehicle about a week or two ago and noticed that my Tire pressure light came on. I voiced my concern with a slow leak and they not only filled the tire with air but they also gave it a hot patch on the inner portion of the tire effectively plugging the leak. No questions asked. I should also point out that my vehicle didn’t have any dealer warranty and they were not obligated to fix this issue. All personnel, from sales to service ensured that I was happy with my purchase and did what they could to assist me. This dealership will bend over backwards to ensure you have an amazing buying and service experience. More

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Customer first Amazing sales staff. Never felt pressured. Mike Newsham was very knowledgeable and a great help. Evan Calderon in service is second to none. Always ma Amazing sales staff. Never felt pressured. Mike Newsham was very knowledgeable and a great help. Evan Calderon in service is second to none. Always makes getting service done an easy task. More

by CBAC Verified Customer Verified Customer

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Professional Service was easy friendly and professional fast painless boring but eventful look forward to the next one. Courteous staff efficient and bend over ba Service was easy friendly and professional fast painless boring but eventful look forward to the next one. Courteous staff efficient and bend over backwards to appease custumer More

by garbo672 Verified Customer Verified Customer

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Full service Wonderful to work with him. He went out of his way to be helpful. He understood my concerns. I needed to get something from my car after I dropped it Wonderful to work with him. He went out of his way to be helpful. He understood my concerns. I needed to get something from my car after I dropped it off. He walked me to the car. More

by MEYEJ Verified Customer Verified Customer

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Great As to be expected my visit for service was a great experience. Alicia was able to get me in and out faster than ever before and will waiting had nice As to be expected my visit for service was a great experience. Alicia was able to get me in and out faster than ever before and will waiting had nice conversations with Michael Newsham and Rob Schaeffer about new models and possible future trade in. More

by lbuzzy Verified Customer Verified Customer

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New car Buying a new car here was an easy and honest experience. I am very happy with the new Prius that I bought. Very well done. Buying a new car here was an easy and honest experience. I am very happy with the new Prius that I bought. Very well done. More

by blockmanjohn Verified Customer Verified Customer

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Transparent and low pressure sales experience I just leased a new Rav4 from this dealership. Mike N. was the sales associate who helped me. I found the whole sales process to be a breeze. It helpe I just leased a new Rav4 from this dealership. Mike N. was the sales associate who helped me. I found the whole sales process to be a breeze. It helped that I knew what I wanted headed in to the store. Pricing was absolutely fair (I did plenty of research about incentives and compared MSRP within trim levels at 4 other dealers) and transparent. Mike is a good guy. It was a low pressure sales process, which I appreciated. He had some flexibility within the trim level (XLE-gasoline engine) to make me happy. BTW: The car is great. The RAV4 is economical to commute with and has enough room for golf clubs and luggage. Rides nice and the safety features are a HUGE plus. They really are. I have not used the service department yet for this car, but, we have in the past with our other RAV4 (2010). They recently upgraded the whole service department and I would rate them tops amongst other dealership service departments I have used over the years. More

by bartendo Verified Customer Verified Customer

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Great the Second Time Around This is the second excellent experience with the staff at DCH Toyota within the last year. Mike Newsham & Naeem Randall are a pleasure to work with! This is the second excellent experience with the staff at DCH Toyota within the last year. Mike Newsham & Naeem Randall are a pleasure to work with! More

by genbear18 Verified Customer Verified Customer

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thank you! Everyone went out of their way to be helpful. On delivery day of my car Michael went over all the controls with me and was very patient when answering Everyone went out of their way to be helpful. On delivery day of my car Michael went over all the controls with me and was very patient when answering questions, I appreciate that. I was trading in a Camry I had purchased here 6 years ago and was pleased to see my old salesman Pinkal had been promoted to manager, well deserved. I was disappointed not to get what I wanted for trade in value but overall I am very pleased and will probably return for my next car. More

by alocke Verified Customer Verified Customer

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