Michael Pisarik | Page 13

Painless Had a good experience here. the new showroom and service bay is beautiful, and I didn't interact with anyone there who wasn't helpful and courteous. Had a good experience here. the new showroom and service bay is beautiful, and I didn't interact with anyone there who wasn't helpful and courteous. More

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Melanie is the best salesperson we have ever dealt with! We have now bought two cars withMelanie Lucero at Sam Pack Five Star Ford in Carrollton. She has gone out of her way to help us through every step of We have now bought two cars withMelanie Lucero at Sam Pack Five Star Ford in Carrollton. She has gone out of her way to help us through every step of the process. The support staff and service people have always been as customer focused as Melanie is; together they make a first rate team that takes excellent care of their customers. More

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Nice Purchase I live in Weat Texas and did my online shopping online. I visited several Ford Websites and 5 Star Ford in Carrollton was my choice due to the fact I live in Weat Texas and did my online shopping online. I visited several Ford Websites and 5 Star Ford in Carrollton was my choice due to the fact that their response to my emails were very prompt and contact with Michael Krantz, my salesman was excellent. When I arrived at the dealership Mr. Krantz was waiting for me and he had the vehicle that I purchased ready to go. Paperwork took less than an hour and I was out the door with a nice deal. Thank you Mr. Krantz and Five Star Ford! I will definitely be doing business with y'all in the future. More

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EXCEPTIONAL SERVICE AND SALES STAFF! I purchased my 2017 Ford F-150 Platinum from this dealership and was extremely pleased with their team. They were very patient, explained all the feat I purchased my 2017 Ford F-150 Platinum from this dealership and was extremely pleased with their team. They were very patient, explained all the features to me properly and gave me the best price out there! I had done my research, visited 2 other dealers before buying from this dealership cause they simply beat everyone on price and were so much nicer than the other guys around! I'm very happy with the purchase and would highly recommend this dealership. I was helped by Sean Pinegar and he truly went above and beyond to accommodate all my requests. I was unable to pick up the truck for a couple days after purchase and the weather got really bad, Sean made sure that he had my truck safely tucked away so it wouldn't get dirty. He even sent me pictures and video's so I would know its safe and not worry too much. This to me is personalized attention which is rare to find these days. Thank you guys! More

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Short sweet and to the point In the realm of new car hunting it can be to some a PAIN. However our experience at this dealership was as described short sweet and to the point. Fir In the realm of new car hunting it can be to some a PAIN. However our experience at this dealership was as described short sweet and to the point. First called for specific unit we wanted and was told we can get what you are looking for no problem. Brought in a dealer trade unit spent bout an hour one morning came to an agreement on price returned on Monday and off we go in a new Explorer. Great experience. Thanks Guys More

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Best dealership in dfw mwtroplex After searching for a new (gently used) family car we were getting discouraged because dealership after dealership we were getting lackluster customer After searching for a new (gently used) family car we were getting discouraged because dealership after dealership we were getting lackluster customer service. It seemed nobody wanted to sell us a car. One guy at a Plano location tried to sell us Jesus. Yes, you read that correctly he was more interested in if we were saved rather than if we wanted to buy a SUV. So, I kept looking and did an Internet inquiry at the Carrollton location about a Ford Explorer and Reuben Krause promptly called me back. He was more than eager to sell us a vehicle, and worked with us on a great deal as well. It was pretty painless. Michael Pisarik in the finance department was awesome as well. He beat our USAA interest rate (practically unheard of) and we even financed through the dealership. And that's how you close a deal! Thanks guys, y'all both are rock stars at your jobs. More

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Customer Service Knockout!- I was very pleased and happy with this dealership and its' team. Not having to beat traffic- Grant was awesome enough to text me some photos of the t I was very pleased and happy with this dealership and its' team. Not having to beat traffic- Grant was awesome enough to text me some photos of the truck to make sure it was what I was looking for before coming in. It ended up being the truck I bought. From the moment I walked in the door, they were always respectful and very accommodating when it came to getting the work done to get me home in my truck that day. Between Grant and Trey, I couldn't have been more taken care of. I come from a Chevy family but couldn't be more excited to drive this F350 onto the ranch and show the family the new addition. More

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Bruce's XLT Supercrew I came to Sam Pack 5 Star to service my f-150 FX. Reuben Krause met me outside to see if I needed assistance. He was very friendly and respectful. We I came to Sam Pack 5 Star to service my f-150 FX. Reuben Krause met me outside to see if I needed assistance. He was very friendly and respectful. We just had a good conversation about trucks. My wife joined us and we asked him to run numbers based on our needs. Reuben had it all worked out in less than an hour. It was the least painful vehicle purchase in my life. I love my new Ford truck. Thanks Reuben & Sam Pack Ford Sincerely, Bruce & Kelli Todd More

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Putting Customer FIRST This was my 3rd vehicle purchased with Dennis White and Sam Packs Five Star Ford Carrolton, last was 10 years ago. Still the same outstanding c This was my 3rd vehicle purchased with Dennis White and Sam Packs Five Star Ford Carrolton, last was 10 years ago. Still the same outstanding customer service after all this time. I was stuck in a negative situation this time. Melanie and her team bent over backwards to get the deal done, I feel they had my families interest up front the entire time. Sean Y. More

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Quick, easy, painless, & no pressure weeks ago I walked into the dealership, talked to the first man I saw Mike Munden tell him that I'm wanting to learn more about the Ford pickup. He ho weeks ago I walked into the dealership, talked to the first man I saw Mike Munden tell him that I'm wanting to learn more about the Ford pickup. He hooked me up with Reuben Krause. Reuben persisted in flooding me with info about the new Ford pickups the differences between all the engines and all the trim packages it was very overwhelming. Halfway through our visit I felt no pressure & he wad very easy to talk to and very down-to-earth . He gave me websites and YouTube videos and paper literature to take home. We communicated via text and phone calls for the next week or so at all hours of the night and he was answering all my questions and concerns. We found the truck that I was interested in and in a matter of a half a day or so management -Mike Munden calls me and let me know that he had the vehicle I could come in and take a look at it at anytime at my leisure. Again no pressure and very professional. Two to three days later. I'm back in settling on some numbers. Michael Pisarik,Mike Munden,Reuben Krause you're very easy to talk to and very professional. More

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