Michael Pisarik | Page 14

My 4th vehicle from Sam Pack. Would not use any other. Since this is my 4th vehicle from Sam Pack, I have grown to trust and have full confidence that I am receiving the best deal offered. Melanie Lucero Since this is my 4th vehicle from Sam Pack, I have grown to trust and have full confidence that I am receiving the best deal offered. Melanie Lucero is very knowledgeable of the vehicle and answered all questions I had, helped me program needed items, and showed me important features. Michael explained the financing and listed to all my questions and answered professionally and so I could completely understand. I have used both Melanie and Michael for the past two vehicles and feel like they are family. I know this sounds cliche', but this is the way I feel. I know they treat all customers the same as they did me. I would recommend them most highly to everyone that wants a Ford vehicle. I don't think you can find a more honest, professional, and knowledgeable dealership anywhere. More

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Another great simple purchase My family has been buying vehicles here for many years and always have a great experience. The employees I worked with are excellent! They make sure y My family has been buying vehicles here for many years and always have a great experience. The employees I worked with are excellent! They make sure you get exactly what you want and and search for a vehicle equipped just that way. I always recommend this dealership anytime someone brings up "Ford." Not for a second will you feel forced into anything... I feel that is not easy to find when it comes to car shopping. More

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Amazing experience! Reuben Krause helped me find the SUV of my dreams at an excellent price. The trade-in process was a snap and my monthly payment was below what I expec Reuben Krause helped me find the SUV of my dreams at an excellent price. The trade-in process was a snap and my monthly payment was below what I expected for the level of vehicle I leased. I will shop with Reuben every time and will refer him to all of my friends and family! -PJ More

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Best Experience Ever Buying a Vehicle Thank you Reuben Krause for being the key person to make this my most enjoyable experience ever in my 30+ years of buying vehicles. Reuben was the sa Thank you Reuben Krause for being the key person to make this my most enjoyable experience ever in my 30+ years of buying vehicles. Reuben was the salesperson that worked with me like a friend would that was very knowledgeable in the vehicles and really wanted to help you find what you want, even if you're not 100% sure what you want. Yes he makes you feel that comfortable and has great ideas on how to compare models, trims, etc that makes it easy to decide. He gave me as much time and space as I wanted to check out the different vehicles and that is really important to me not to fell rushed. This was the same demeanor through the buying process witheveryone. From the moment you walk in the door at this dealership you feel welcome and like you belong. Everyone is very professional, friendly and helpful. One week later I returned to pickup my truck after having some aftermarket accessory work performed. Michael Krantz, the internet manager that assigned Reuben to me saw me, addressed me by name like he had known me for years. Reuben also saw me and greeted me the same way. Both wanted to make know how things are going witht he new truck. Simply said if you are in the market for a new vehicle go see Reuben! More

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Melanie and Staff made it happen! Melanie and the staff made buying a new car a pleasant experience. She was professional and answered questions and requests so patiently. She created Melanie and the staff made buying a new car a pleasant experience. She was professional and answered questions and requests so patiently. She created confidence in the staff and service department at 5 Star/Carrollton. Their name accurately describes their customer service. Nancy More

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Great Experience!! I arrived at the dealership with the intent to buy in the next few days, and had done my research on Sam Packs to get a feel for what to expect. I got I arrived at the dealership with the intent to buy in the next few days, and had done my research on Sam Packs to get a feel for what to expect. I got not only what I expected but so much more. The entire team I worked with made this the LEAST painful auto purchase I have ever had! Raul was friendly and a pleasure to work with. Michael was very patient and gave an in-depth look into what I was getting into, etc. Jared was extremely courteous and helpful. I am in the restaurant industry and of course meet a million people a year...I will MOST CERTAINLY recommend Sam Packs for any friends and acquaintences I know of looking for a new ride! More

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Great prople to to work with from sales to finance. Very honest and friendly staff, Chandler and Michael made this experience very smooth and easy. to to work with from sales to finance. Very honest and friendly staff, Chandler and Michael made this experience very smooth and easy. More

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Very smooth transaction I knew how much money I could spend and what I was looking for. It was the easiest purchase of my life. The whole thing was fast and smooth. Great I knew how much money I could spend and what I was looking for. It was the easiest purchase of my life. The whole thing was fast and smooth. Great transaction all around. More

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Wonderful Experience!! I will without a doubt be back to purchase a car from this dealership. Being a recent graduate from college, this was my first big purchase on my own, I will without a doubt be back to purchase a car from this dealership. Being a recent graduate from college, this was my first big purchase on my own, so I had a lot of questions going into this situation. With the help, and patience from Michael May, Melanie Lucero, and Michael Pisarik, I was able to confidently walk out of Sam Pack's Ford with not only a new Ford Escape Titanium, but with a big smile on my face. Everyone hears about how awful the process of buying a car can be, but this dealership provides you with the absolute BEST customer care I have ever seen. Thank you for your service!!!!!! More

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Another great experience at Five Star Carrollton This is the 5th vehicle that I have purchased from Danny Forsee at Sam Pack's Five Star Ford Carrollton. They did a great job! I was in and out of t This is the 5th vehicle that I have purchased from Danny Forsee at Sam Pack's Five Star Ford Carrollton. They did a great job! I was in and out of the dealership within 2 hours from the time I test drove the vehicle to when I finished the finance paperwork. More

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