Michael Pisarik | Page 3

Good experience David Keen is a family friend and has helped us purchase several vehicles over the years. He knows the Ford product very well. This purchase was set u David Keen is a family friend and has helped us purchase several vehicles over the years. He knows the Ford product very well. This purchase was set up mostly via phone and text before going into the dealership. First time meeting with Justin, Michael and David B. and all very helpful in completing the transaction. More

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Trey Russell the GM and salesman Jared were very professional and pleasant to deal with. It was our most pleasant truck buying experience. That is the only lace we will shop in the future. professional and pleasant to deal with. It was our most pleasant truck buying experience. That is the only lace we will shop in the future. More

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Great buying experience I contacted Jerry Reynolds Car Pro for a VIP Pass. Almost Immediately the phone rang and it was Ruben Krause Sales Mgr. We discussed what I wanted a I contacted Jerry Reynolds Car Pro for a VIP Pass. Almost Immediately the phone rang and it was Ruben Krause Sales Mgr. We discussed what I wanted and my budget. He had Jared Wingard contact me for information on my trade ins. After sending in pictures and descriptions Ruben Krause called me with an offer. Which was under my budget. We drove to the dealership (3 hours away) And finalized the deal exactly as discussed. We left with as 2020 Red F250 King Ranch. Very Pleased with our treatment and the time we spent getting it done; Very professional.. We are now waiting on a bed cover that is back ordered. Not 5 star's fault. Thanks Carl & Janene Freel More

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I visited this dealership searching for my first new car purchase after graduating from college. Justin & Eddie made the process so fast and easy and made sure I got exactly what I wanted for my budget. I w purchase after graduating from college. Justin & Eddie made the process so fast and easy and made sure I got exactly what I wanted for my budget. I was between two different makes of cars but once I visited this Ford dealership & worked with theses two guys I didn’t even visit the other dealership. They were very honest and transparent, not pushy and they didn’t pressure me to drive off that first day of shopping. I will be recommending them for any friend/family member that is looking for a new Ford. I will be returning in the future. They were also able to impress my dad which is a very hard task to do since his family had owned dealerships and he had been a salesman for a very long time. More

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I CAN’T BELIEVE....IT HAPPENED AGAIN!!I bought a 2018 I CAN’T BELIEVE....IT HAPPENED AGAIN!! I bought a 2018 Platinum Black Expedition almost 2 years ago and not only had a GREAT EXPERIENCE buying, I’ve I CAN’T BELIEVE....IT HAPPENED AGAIN!! I bought a 2018 Platinum Black Expedition almost 2 years ago and not only had a GREAT EXPERIENCE buying, I’ve been bringing my Expedition for service and working Oscar Oscar Jaramillo and he’s great!! Always makes me feel like I’m the only customer he has s as nd always shoots me straight! I live in McKinney and pass 4 dealerships on my way to Carrollton! Well, I couldn’t pass up the opportunity of the zero percent financing and the other incentives and I knew exactly what vehicle I wanted since my ‘18 Expedition made me like Fords over my past Suburbans and Toyota Sequoia, I went right back to the best Ford dealer in DFW and talked to Reuben Krause who hooked me up with David Baldovin! Once again, I had an amazing experience and couldn’t be happier! When you have a great and unusual experience, you can start thinking that maybe that would never happen again! Found out it must happen all the time because I’m two for two at Sam Pack Ford in Carrollton!! They’ve made me a customer for life!! Oh and I got a white 2020 King Ranch Expedition and already am enjoying this edition!! Trey Russell the GM even came down and welcomed us back! For the record...Michael was great in finance too!! He was the icing on the cake!! Thank you Mr. Pack for making the car buying experience a great one and not the Dreaded...BIG GAME playing car experience so many other dealers seem to enjoy! Thank you David and Reuben...you guys are GREAT!!! One last thing...David even came up on his day off to help us with our purchase and he had a great attitude too!! Larry and Grace More

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Mr. Smith was wonderful, very patient and answered all my questions. Made the buying process easy and smooth. He let us take our time with the decision. questions. Made the buying process easy and smooth. He let us take our time with the decision. More

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Bar set high for our sixteen-year-old son From the first interaction of narrowing down vehicles online to the time my son proudly drove his truck off the lot, our experience with Phil Marstell From the first interaction of narrowing down vehicles online to the time my son proudly drove his truck off the lot, our experience with Phil Marsteller was absolutely excellent! My husband and I even had to stress to our son this is, unfortunately, not how vehicle purchasing usually goes. We were trying to teach our son how grueling the process could be and how to handle it, but . . . this dealer made us look like we didn't know what we were talking about in the best of ways! :) Knowledgeable, friendly, and timely service PLUS a positive experience once in the finance phase of the purchase. What more could we ask? Great job, Five Star Carrollton. This is how it should be done! Thank you so very much! More

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Not sure why there is no review from me for Mr.Wagner but as soon as I found out I wanted to correct the oversight. Mr. Wagner is by far the best retail salesperson I have ever interacted with. Every step of as soon as I found out I wanted to correct the oversight. Mr. Wagner is by far the best retail salesperson I have ever interacted with. Every step of the process of car buying was enjoyable, informative and easy. He is friendly without being overbearing. I have purchased 2 vehicles from him and honestly look forward to the next time I need one. I would not consider buying from anyone but him at 5 Star Ford. They are a winning team. We purchased our current vehicle in June of 2018. More

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Phil was absolutely amazing. Never pushed me into something I didn't want, worked hard to get me the deal I wanted, made it quick and painless. After a bad experience at another dealership and bei something I didn't want, worked hard to get me the deal I wanted, made it quick and painless. After a bad experience at another dealership and being pressured into something I didn't really need or want, I was nervous. But Phil proved to me that not all dealerships are the same. I am now a customer for life. I got the truck I wanted, payments where I needed and the best experience. Thank you for all your hard work, kindness and staying late to help me. You are greatly appreciated and well as everyone else. Finance was just as quick and helpful. Learned a few things I didn't know and actually enjoyed the process. Lol never laughed so much while signing papers. Jeremy was also great. Discussed some future plans I have on aftermarket items and even though I wasn't doing them that day, he discussed everything, took us to service and showed us around, showed me some things im looking at. Joked with my daughter. Again thank you all for restoring my faith in the car buying experience. More

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Great dealing with Harold and five star ford. The buying experience was headache free a smooth process. I would recommend Five Star Ford for a good buying experience experience was headache free a smooth process. I would recommend Five Star Ford for a good buying experience More

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