Michael Richardson
Michael Richardson at Orange Buick GMC

Michael Richardson | Page 12

Service Manager

Orange Buick GMC

3883 West Colonial Drive
Orlando, FL 32808

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176 Reviews

Specialties & Trainings

Service and Repair

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176 Reviews

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176 Reviews of Michael Richardson

June 11, 2021

Dealership Rating
Employee Rating

Service Advisers appear to not speak to each other, when one is off no one tracks his vehicles that are in service. I was not told my vehicle needed a battery nor was their online system updated. Two hour More

by NEPHEWE
Recommend Dealer
No

Other Employees Tagged: Robert Cicero, Bill Murdock, Glenn Dzengeleski, James King , Wayne Acosta, Jen Cisler, Nelson Garcia Espendez, Ruben Guzman jr.

Jul 02, 2021

Orange Buick GMC responded

I'd like to apologize for any poor communications on our part. We strive to never stop improving & will apply your comments in our training program. Best to you - if you'd like to discuss, please call me at 407.295.8100. Mike Richardson, Fixed Operations Manager. Thanks!

June 03, 2021

Dealership Rating
Employee Rating

I like how you treat me, they are very kind This is fantastic I will always return to the maintenance of my car I am very More

by miscococabana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Cicero, Bill Murdock, Glenn Dzengeleski, James King , Wayne Acosta, Robbie Baez, Jen Cisler, Nelson Garcia Espendez, Ruben Guzman jr.

June 01, 2021

Dealership Rating
Employee Rating

Service was excellent! I brought my car in with no appointment so I had to wait a little bit but they were very accommodating and friendly. More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Cicero, Bill Murdock, Glenn Dzengeleski, James King , Jen Cisler, Ruben Guzman jr.

May 30, 2021

Dealership Rating
Employee Rating

Bill Murdock took great care of my vehicle he helped me to understand the process fully and got me in and out faster than the time they said it should take. This is the only place to go to buy or service More

by jpike1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Murdock

May 27, 2021

Dealership Rating
Employee Rating

The absolute best service department there is!!! Glenn is the best, you can tell by the look in his eyes that he is an honest person! More

by Jk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Cicero, Bill Murdock, Glenn Dzengeleski, James King , Jen Cisler, Nelson Garcia Espendez, Ruben Guzman jr.

May 25, 2021

Dealership Rating
Employee Rating

Jen did a great job of getting my Acadia in and out as quick as possible!Our trip will be a lot more comfortable knowing it's done. More

by TDZIADUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jen Cisler

May 22, 2021

Dealership Rating
Employee Rating

I always get treated very nice and they always do a great job. The manager, Mike is the best!!!! I will always come back here for service. More

by HunterEq4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jen Cisler

May 19, 2021

Dealership Rating
Employee Rating

My experience was perfect. No issues. Orange GMC has always taken care of me. When there is an issue Mike does a great job to make it right!! More

by SCURRY4LIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Dzengeleski

May 08, 2021

Dealership Rating
Employee Rating

The service advisor are horrible you walk in and no one not one of them greets you, they have there heads down like they are so busy More

by betty_dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robert Cicero, Bill Murdock, Glenn Dzengeleski, James King , Wayne Acosta, Jen Cisler, Nelson Garcia Espendez, Ruben Guzman jr.

Jul 02, 2021

Orange Buick GMC responded

So sorry to hear of your experience. "Horrible" is clearly not our goal! So, please feel free to phone me at 407.295.8100 to talk about this. Best! Mike Richardson, Fixed Operations Manager.

May 05, 2021

Dealership Rating
Employee Rating

Very friendly service staff, Glenn and Michael are wonderful to work with. They kept me informed of the progress during my time in service. Orange Buick GMC has the BEST employees hands down! More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Meron Demrew, Glenn Dzengeleski , Rod Connole, Santiago Rojas

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