Michele Stewart
Michele Stewart at DonohooAuto LLC
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Michele Stewart | Page 5

Closing Agent

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

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48 Reviews

Dealership Experience

7 yrs, 4 mos

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48 Reviews

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48 Reviews of Michele Stewart

March 30, 2017

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Employee Rating

Out of State purchase We purchased a 2016 Cadillac SRX...DEALER arranged financing, shipping to AZ...This is the 2nd vehicle we purchased from them...would highly recommend More

by Madelon Cianfrani
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Partridge

Apr 06, 2017

DonohooAuto LLC responded

Thank you for taking the time to review your purchase. When we can make a customer across state lines happy more than once, we know we're on the right track. We're glad that Kyle and Michele took great care of you. We appreciate your repeat business and hope you enjoy your new Cadillac!

March 29, 2017

Dealership Rating

Third Vehicle Purchased The Infiniti JX35 I just purchased from DonohooAuto is the third vehicle I've bought from them in the last six years. Everyone is so friendly and help More

by Stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 06, 2017

DonohooAuto LLC responded

Thank you for taking the time to leave us a thorough review on your most recent buying experience with us. We know we're on the right track when we can make our customer happy three times in a row! We're glad to hear that you appreciate our large inventory, efficient website, and innovative test-drive process. And we know that a vehicle is a big investment, so we'll do what we can to make sure you're comfortable with your purchase. Thanks for letting us know that Mark, Jay, Kathryn, and Michele provided friendly, professional service. We appreciate your business and look forward to serving you again when you're ready for your fourth vehicle!

March 25, 2017

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Employee Rating

No stress and very happy! I had been looking for the perfect used SUV for some time now. Everyone wants to find that perfect price and deal. Their used cars are reasonably pric More

by laroo
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Wren , Jonathon Yale

Apr 06, 2017

DonohooAuto LLC responded

Thank you for taking the time to leave a thorough review. We're glad that you found the perfect price and deal with us - with no stress! We're pleased that you found our cars competitively priced. We're diligent about pricing them ready to go, so you don't have to haggle to get a good price. And we hire good people who enjoy working with our customers. Thanks for your business and for letting us know that Adam, Jonathon, and Michele exceeded your expectations. We hope to see you again!

March 24, 2017

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Employee Rating

Wonderful Experience for first time buyer Donahoo was recommended by several friends to make my first purchase for a newer car. I took their advice and had wonderful support from the time I s More

by bamagrad2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Simmelink , Wesley Boozer, Jim Hardy, Alex Wolfe

Apr 06, 2017

DonohooAuto LLC responded

We know that buying a car is a big step and a big investment, so we're glad that you found your experience with us to be wonderful and seamless, even as a first time buyer. We're happy to hear that everyone from Wesley, to Jim, Kathryn, and others provided you with five-star customer service. We appreciate your business and hope we have earned your business in the future. Please thank you friends for us for the referrals! Happy travels.

March 22, 2017

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Employee Rating

Great Experience We had a great experience at Donohoo Auto. Jonathon was out salesman and he couldn't have been more helpful or nicer. The buying process was extreme More

by brittwhit84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jonathon Yale

Apr 04, 2017

DonohooAuto LLC responded

Thank you for taking the time to let us know that you had a great experience buying with us. We're glad to know that Jonathan provided friendly, professional service. If the process was easy and uncomplicated, then it was just as it should be. Thank you again for your business and happy travels!

March 10, 2017

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Employee Rating

"Quick and Easy" Our experience at Donohoo was quick and easy. Everyone handled themselves professional. I will highly recommend Donohoo to anyone. By the way, ENJO More

by ypbowens12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Hardy, Melissa Montoya

Mar 10, 2017

DonohooAuto LLC responded

We're so glad to hear that your experience with us was quick and easy. Thank you for taking the time to let us know that Jim, Melissa, and Michele provided professional service. We appreciate your business and we would most certainly appreciate your recommendations to friends and family. And most importantly, we're glad that you're enjoying your ride! Here's wishing you many happy miles together...

March 08, 2017

Dealership Rating
Employee Rating

Easy, cheap, quick, straightforward, no pressure We had no idea what we wanted because we were in a car accident and our car was totaled. We were anxious--as us our personality when it comes to chang More

by horace.adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard , Maria Hernandez, Keith Williams

Mar 09, 2017

DonohooAuto LLC responded

Thank you for taking the time to leave a thorough and well-thought out review of your recent buying experience. We've designed our process to be straightforward and no-pressure, so we're glad to know that you found it to be so. We believe in giving our customers the space they need to make the right decision for them - which is especially important when buying a new car is a decision that was made for you. We're glad that you made it out of your accident safely, and hope that your new Infiniti will prove to be an upside to an otherwise bad situation. Thank you for trusting us with your business - we hope that you get much enjoyment from your new car. Happy (and safe) travels!

March 06, 2017

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Employee Rating

Exceptional Car Buying Experience I was referred to Donohoo by a friend and I am so glad I was. From the time we drove up we knew that they had this process down to a science. The en More

by D Drummond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard, Nic Hagewood

Mar 09, 2017

DonohooAuto LLC responded

Thank you so much for the thorough and glowing review. We're pleased to know that Mark, Nic, Michele and the rest of the team delivered an "exceptional" car buying experience. And yes - we've worked hard over the years to create a process that respects our customers' time. As you surmised, we do price our cars to sell, with minimal mark-up...volume is precisely where we make our numbers, which is why it's important for us to give a great experience to every customer - return visits and word of mouth are very important to us! Thank you for your business and for taking the time to give us valuable feedback. We hope to serve you again in the future. Happy travels!

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