Miguel Navarro
Miguel Navarro at Elk Grove Toyota
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Miguel Navarro | Page 4

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.8
61 Reviews
4.8

61 Reviews

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61 Reviews of Miguel Navarro

April 01, 2019

Dealership Rating
Employee Rating

Tires rotation It took too long for a tires rotation. I had an appointment and was told it could take up to 1.5 hours for the service. I was waiting for close to 2.5 More

by Ninjaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andy Tran , Primal Kumar, John Nguyen , Joel Garcia, Jose Garcia , Nicholas Kersten, Gustavo Rios, Anthony Roman

Apr 02, 2019

Elk Grove Toyota responded

Thank you for reaching out to us. We apologize for any delays you experienced. We are currently working to build a larger service facility across the street to help alleviate wait times. We hope to earn back your business!

February 28, 2019

Dealership Rating
Employee Rating

Service for Camry 2002 It was a great experience that my car was fixed no time and no worries! Even the quotation it was online and the payment as well! Great job! Kudos toy More

by Kat happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 01, 2019

Elk Grove Toyota responded

Thank you for this feedback! We are happy to hear your service experience here at Elk Grove Toyota was a great one! We appreciate your business and look forward to working with you again soon!

January 10, 2019

Dealership Rating
Employee Rating

Excellent Miguel was friendly, helpful and very accommodating. Despite being crowded with customers, the maintenance appointment was quick and handled efficient More

by 4Runner
Customer Service
Friendliness
Recommend Dealer
Yes
Jan 11, 2019

Elk Grove Toyota responded

Thank you for this review & for your kind words for Miguel! We are happy to hear he was helpful and accommodating, providing you with an excellent customer service experience! We appreciate your business!

December 06, 2018

Dealership Rating
Employee Rating

Elk Grove Toyota My service at Elk grove Toyota was professionally done in an expeditious manner! Miguel Navarro handled all of our needs and delivered our vehicle be More

by Steelers1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 07, 2018

Elk Grove Toyota responded

Thank you for your review! We are happy to hear Miguel provided you with a professional, 5-star customer service experience! We appreciate your business & look forward to working with you again soon!

November 15, 2018

Dealership Rating
Employee Rating

Great service Great work great service and customer service!! The service only took a hour! The set up at Toyota is also great, I always buy a Toyota!! Thank You More

by Raymond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Lau

Nov 16, 2018

Elk Grove Toyota responded

Thank you for this great review! We appreciate your kind words for Elk Grove Toyota and look forward to being your dealership of choice for years to come! Thank you for your business!

October 18, 2018

Dealership Rating
Employee Rating

Service department It’s always a great experience coming to Toyota Elk Grove. I get my services done here every time. Staff is wonderful and very helpful. It’s always bu More

by Bresaetern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Victor Reynoso, John Nguyen , Joel Garcia, Daniel Kinnear, Mark Kleefeld, Dwayne Reyes

Oct 19, 2018

Elk Grove Toyota responded

Thank you for this review! We're happy to hear your experiences here at Elk Grove Toyota have been great ones & that our staff has been helpful! We appreciate your business & look forward to serving you again in the future!

August 03, 2018

Dealership Rating

No confidence in work performed Brought car in at 8 for 60000 service. wasn't worked on til 3:30. Didn't address all issues. No carwash Don't have confidence in this servicing More

by haskelf
Recommend Dealer
No

Other Employees Tagged: Long Truong

Aug 03, 2018

Elk Grove Toyota responded

Thank you for reaching out regarding your service appointment. We'd like to look into this matter further. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

May 26, 2018

Dealership Rating
Employee Rating

EG Toyota sevice has improved over the years. Elk grove Toyota has improved over the years. I first began taking a truck there for service in 2013. The service manager seem not to really care abo More

by ATGD2K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 27, 2018

Elk Grove Toyota responded

Thank you for your review! We appreciate hearing that your service experience has greatly improved recently! We hope to continue to earn your business!

May 16, 2018

Dealership Rating
Employee Rating

The care of my car I am greatfull for ; services provided, expertice of providers, the kindness and ,professional skills, especially, the updating me ,on all future mai More

by BCBETTYCASTILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Victor Reynoso , Anthony Aldrete, Brian Demille, Jose Garcia , Nicholas Kersten

May 16, 2018

Elk Grove Toyota responded

Thank you for this great review! We're happy to hear our staff was kind, professional, and kept you updated throughout your service visit! Thank you for your business!

May 14, 2018

Dealership Rating
Employee Rating

Everything went super smoothly and very quickly—thank you! Thanks for getting my car in and out so quickly! I really appreciate getting an appointment at the last minute and being able to get a fast ride on t More

by dunlap_kahren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 15, 2018

Elk Grove Toyota responded

Thank you for this review! We're happy to hear your vehicle was completed quickly and that you were able to use our shuttle to get you to your office! Thank you for your business!

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