Miguel Navarro | Page 5
Service Advisor
Elk Grove Toyota
9640 West Stockton Blvd
Elk Grove, CA 95757
61 Reviews
Write a Review61 Reviews of Miguel Navarro
May 11, 2018
Very happy with customer service and efficiency I live an hour away but choose to come to this Toyota specifically for the customer service. The service employees here are always so welcoming and ar I live an hour away but choose to come to this Toyota specifically for the customer service. The service employees here are always so welcoming and are very knowledgeable about the best care/service for your car. They keep me updated about any problems they found and they really go the extra mile to build trust and loyalty with their customers. Thank you so much for all your hard work and kindness! More
Other Employees Tagged: Andy Tran , Brian Demille, Charles Linck
April 28, 2018
A waste of time! I was told that my vehicle had a warranty recall and that I should take it into Florin center to have it repaired. I made and appointment, went to Fl I was told that my vehicle had a warranty recall and that I should take it into Florin center to have it repaired. I made and appointment, went to Florin and was told I had to take it to Elk Grove. I took it to Elk Grove and after 5 hours, I received a call that said that the repair was covered under warranty! Yay! I received another call a few minutes later to say that it was not covered! UGH! What a waste of my time. Although it was not the employees fault, it was having to take time off work for an issue that was not resolved! More
April 28, 2018
Great Customer Service! I’ve been to Elk Grove Toyota twice in 6 months, once for regular service and this last time because my Hybrid Indicator light came on after my husban I’ve been to Elk Grove Toyota twice in 6 months, once for regular service and this last time because my Hybrid Indicator light came on after my husband jumped his truck with my Prius. Now no one new it was a big “no-no” so no blame to my husband, but the service department said not to drive it for fear of damaging it. We towed it in and the service department kept it over night to squeeze it in between other vehicles. They found my car was fine and didn’t even charge me for the service! Thank you Toyota, great job, good communication and nice people who know what they are doing. Shirley More
April 24, 2018
Diagnostic/Service for 2007 Camry & Purchase of 2018 Avalon The people in Elk Grove Toyota with their exceptional care has helped me “Let’s Go Places”. Their service is as reliable as Toyota cars are 🚙. The people in Elk Grove Toyota with their exceptional care has helped me “Let’s Go Places”. Their service is as reliable as Toyota cars are 🚙. More
Other Employees Tagged: Romy Cruz, Alberto Aguilar , Mark Kleefeld
April 24, 2018
Timely and friendly Thank you for the professional, efficient and friendly service while meeting my tight schedule. Will definitely stay in touch with service for my behi Thank you for the professional, efficient and friendly service while meeting my tight schedule. Will definitely stay in touch with service for my behicle in the future. More
Other Employees Tagged: Joel Garcia
April 21, 2018
maintenance service As soon as we arrived with our schedule, we we're accommodated immediately with a friendly smile (Joel Garcia). Waiting time in less than an hour. As soon as we arrived with our schedule, we we're accommodated immediately with a friendly smile (Joel Garcia). Waiting time in less than an hour. More
Other Employees Tagged: Alvin Kumar , Jeremy Coffelt, Joel Garcia, Charles Linck, Gary Oehler, Dwayne Reyes
April 15, 2018
Excellent service from entry till exit Excellent in all your needs. Very good service they ask for water cofee etc. They call you for anything that need to be done or replaced. Like the way Excellent in all your needs. Very good service they ask for water cofee etc. They call you for anything that need to be done or replaced. Like the way they work. More
Other Employees Tagged: Baljinder Singh, Alvin Kumar, Primal Kumar
April 14, 2018
Service visit Mike took care of the services for my car. He did an excellent job of reviewing projected cost for the services and the time frame when the car would Mike took care of the services for my car. He did an excellent job of reviewing projected cost for the services and the time frame when the car would be ready. He came to get me in the waiting room to tell me the xar was done. He reviewed the status of the car in terms of tire pressure, tread, antifreeze and wiper fluid. He was very friendly and helpful. More
Other Employees Tagged: Joel Garcia
April 12, 2018
Excellent and Knowledgeable Customer Service! Primal, Miguel, Mark, and Romy, not only are friendly people but also are very knowledgeable of the so many aspects of Toyota Customer Service......th Primal, Miguel, Mark, and Romy, not only are friendly people but also are very knowledgeable of the so many aspects of Toyota Customer Service......they will walk and help you the whole 9 yards just to make sure you are very satisfied with the result of your service requirement and car ownership. More
Other Employees Tagged: Romy Cruz, Primal Kumar , Mark Kleefeld
April 11, 2018
Great job Been using Elk Grove Toyota services for over 12 years. Everyone is courteous and helpful that include Miguel. Miguel explained what services were Been using Elk Grove Toyota services for over 12 years. Everyone is courteous and helpful that include Miguel. Miguel explained what services were completed on my car as well what needs to be done in the coming months. More