Janet Hanson
Janet Hanson at Wilde East Towne Honda

Janet Hanson

Human Resources

Wilde East Towne Honda

5555 High Crossing Blvd
Madison, WI 53718

4.6
41 Reviews
4.6

41 Reviews

Write a Review

41 Reviews of Janet Hanson

March 28, 2024

Dealership Rating
Employee Rating

Received all the help I was looking for thanks to the associate that helped me. His name was Aaron Karl I believe. He was super helpful and was well informed on the features of the cars and helped make m More

by Jeybrambila.jb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

Wilde East Towne Honda responded

We're glad to hear that Aaron was able to provide the help you needed at Wilde East Towne Honda. We appreciate your feedback and look forward to assisting you with your next vehicle purchase!

August 05, 2023

Dealership Rating
Employee Rating

Well, before new owners we loved this dealership. Syed was our go to sales person and Karen in financing always takes care of us. With new owners we see and noticed the changes and feel badly for t More

by gylessarahe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Wilde East Towne Honda responded

Thank you for awarding us with a five-star rating! We're thrilled to hear that you had a positive experience and hope you have a great day!

April 28, 2023

Dealership Rating
Employee Rating

Velislav Deshev was a fantastic sales rep, we had a great experience working with him to get our car! Eric Lipp was a super nice financier to work with - all around an amazing experience! More

by schroederlacie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Velislav Deshev, Erik Lipp

May 02, 2023

Wilde East Towne Honda responded

Hello! Wow, 5-stars! Thank you so much for taking the time to leave us such a kind review! We're happy to hear that you've decided to move your business over to Wilde East Towne Honda as a result of the exceptional service you received from Jennifer. We appreciate your business and we look forward to serving you and your family and friends in the future.

November 29, 2022

Dealership Rating
Employee Rating

i had a 10 am appointment for an oil change and i waited 3 hours More

by lindam3912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 30, 2022

Wilde East Towne Honda responded

Hello Linda, I am sorry to learn about the wait time at your most recent service appointment. I want to assure you, our team is working diligently to improve upon service times, while providing the utmost care of our valued customers, like yourself. At your earliest convenience, please consider reaching out to me to see how we can make this right. Thank you, Tiffany Yapp Customer Service Manager 608-402-8251 tiffanyyapp@lithia.com

May 16, 2022

Dealership Rating
Employee Rating

What can I say, Wilde was there for me! I am the biggest procrastinator when it comes to buying cars. I keep them forever exceeding 200k miles, all to avoid pushy, controlling salesperso More

by Terrijacobson2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brent Alexander , Leo Grassman

May 17, 2022

Wilde East Towne Honda responded

Your positive comments are greatly appreciated! We are thrilled to hear that Leo, and our team could help make your car buying experience so memorable! It was wonderful working with you, and thank you for choosing Wilde!

November 14, 2021

Dealership Rating
Employee Rating

These guys are amazing! They got me into the car that I wanted with all of the features on my list. Very friendly service More

by Alatino1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenn Ogunsola , Justin Lucas

Nov 16, 2021

Wilde East Towne Honda responded

Your feedback is important to us, and we are so happy to hear that our team could help you find the vehicle you wanted! It was wonderful working with you, and thank you for choosing Wilde!

November 09, 2021

Dealership Rating
Employee Rating

Absolutely a great experience in every way: car buying, repairs, general maintenance, they're simply amazing and get the job done right the first time. More

by Nnelson471
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2021

Wilde East Towne Honda responded

Your feedback is important to us, and we are so glad that you had a great experience! It was wonderful working with you, and thank you for choosing Wilde!

September 27, 2021

Dealership Rating
Employee Rating

Ashley was pleasant to deal with, enthusiastic and very helpful in putting me in the car I wanted. The used car was immaculate when I picked it up. I was always greeted by someone when I stopped in, even w More

by kdorman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heather Porter, Kenn Ogunsola , Ashley Hellenbrand

Sep 29, 2021

Wilde East Towne Honda responded

We are so glad that Ashley & Kenn could help you find the vehicle you wanted! It was a pleasure working with you, and thank you for choosing Wilde!

May 25, 2021

Dealership Rating
Employee Rating

Trevor and Jeff were very helpful and friendly when I came in to lease my first car. Both have great communication skills and are easy to work with. More

by Sam Hanson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karen Hardrath, Jeff Fox , Trevor Lipp

May 26, 2021

Wilde East Towne Honda responded

Thanks for sharing your positive feedback with us! We are thrilled that Trevor & Jeff could help you during your car buying experience. It was great working with you, and we hope that you enjoy your new Wilde vehicle!

October 28, 2017

Dealership Rating

Great First-Time Buyer Experience I found the car I liked on CarGuru and Mikayla was quick to help and very responsive in her email correspondence with me regarding setting up an appoi More

by Slammerjammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mikayla Edwards

Oct 30, 2017

Wilde East Towne Honda responded

Thank you for sharing your feedback! We are happy hear Mikayla could help make your car buying experience so memorable. It was a pleasure serving you, and we hope to be of service again soon!

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