Mike Adams (Hyundai)

I have always had good feelings about my Hyundai service department. My husband and I have had five Hyundais since we moved to Vinton in 2005. Since he passed away in 2015, I have owned two Santa Fe SUVs department. My husband and I have had five Hyundais since we moved to Vinton in 2005. Since he passed away in 2015, I have owned two Santa Fe SUVs and Wayne Lewis has sold us all of them. Until this year, no extensive work was needed on our vehicles. The only complaint I have had was this last time when I was told my vehicle would be ready by Friday, May 30. It was not. That was okay but I had an important event that I needed to leave on June 4. Then “maybe Monday…..then maybe by Tuesday June 3rd. I had to beg them to have it ready because I needed to leave early on the 4th. Finally I was able to pick up my Santa Fe by 5:00 Tuesday afternoon! Maybe I’m wrong, but I feel like having owned five Hyundais since living in the area for 20 years, I would expect some consideration. But….. I love my Santa Fe!! And I love the people who work there, especially Wayne Lewis! More

by JUANDATEACHER Verified Customer Verified Customer

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My vehicles , 2010 Nissan Rogue 360 and 2021 Subaru Forester Touring were both purchased from Southern Team Automall and I have experienced exceptional service whenever required ! Service dept personne Forester Touring were both purchased from Southern Team Automall and I have experienced exceptional service whenever required ! Service dept personnel are professional , courteous , and knowledgeable. They have always kept me informed of any issues during service and run the vehicles through car wash if requested , the multipoint inspection is another plus and keeps you up to date on items requiring future attention ! Thank you Southern Team ! More

by jamesjamd17 Verified Customer Verified Customer

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I purchased a 2022 Hyundai Kona in 2021. Currently the mileage is a little over 36,000 miles. In Oct 2023, I took the car in for routine maintenance. During the service, it was taken for a t Currently the mileage is a little over 36,000 miles. In Oct 2023, I took the car in for routine maintenance. During the service, it was taken for a test drive and they “blew a hole in the engine” which was replaced. I finally got the car back in 2024. I took the car in for routine maintenance again this month and upon driving it after the radiator blew and required replacement. Seems suspicious that these things happened during service to the vehicle. More

by intdevildog Verified Customer Verified Customer

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Always easy to get a vehicle maintenance appointment. Wait area is always nice and clean, with free coffee, soda or water. Vehicles are always washed after being serviced. Staff is always friendly and he Wait area is always nice and clean, with free coffee, soda or water. Vehicles are always washed after being serviced. Staff is always friendly and help[full. More

by TBLANKENSHIP5938 Verified Customer Verified Customer

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My Subaru inspection was handled professionally and with care. I was made to be comfortable while I waited for the necessary work that was needed to be completed. I was completely satisfied. care. I was made to be comfortable while I waited for the necessary work that was needed to be completed. I was completely satisfied. More

by SPARKY.CRICKET Verified Customer Verified Customer

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This dealership has a well-organized service department and very helpful staff. The wait time was better than promised and the lounge very comfortable.. and very helpful staff. The wait time was better than promised and the lounge very comfortable.. More

by rangledrab Verified Customer Verified Customer

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Easy to work with. My needs were met in a timely manner. Everyone was friendly and helpful. Extremely nice waiting area! My needs were met in a timely manner. Everyone was friendly and helpful. Extremely nice waiting area! More

by ELOUWALTERS Verified Customer Verified Customer

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Nice staff. Clean building. Refreshments available while waiting, coffee and drinks. You even get to see your car being worked on. Clean building. Refreshments available while waiting, coffee and drinks. You even get to see your car being worked on. More

by NOEMAIL21 Verified Customer Verified Customer

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Great place to buy a car and get it serviced. Great people. Very nice place to deal wish Great people. Very nice place to deal wish More

by l_forbes62 Verified Customer Verified Customer

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Very friendly, very knowledgeable. The work was done on time. Absolutely no complaints about my experience. The work was done on time. Absolutely no complaints about my experience. More

by CEEERNIE Verified Customer Verified Customer

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