Mike Armstrong | Page 13

Carolina my service advisor is the best! Always on top of her job and communication. When necessary Felipe the service manager is equally as great and offers great solutions to any issues. Would definit of her job and communication. When necessary Felipe the service manager is equally as great and offers great solutions to any issues. Would definitely recommend buying a vehicle from Advantage based on the service. GREAT PEOPLE!! More

by RRODRIGUEZ2005 Verified Customer Verified Customer

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Great service from the team. Thank you to my salesman Cyril Oghomeh for helping me through my purchase. And huge thank you to Bobby and Mike the managers for helping me with getting the best loan for me! Cyril Oghomeh for helping me through my purchase. And huge thank you to Bobby and Mike the managers for helping me with getting the best loan for me! More

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I came in for a specific car and everyone was very accommodating and helpful. They were very informative and gave me all the options available. accommodating and helpful. They were very informative and gave me all the options available. More

by samanthakolb2009 Verified Customer Verified Customer

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This is the 3rd vehicle I have purchased from this dealer and I am always pleased with the customer service and courtesy I have received and I am always pleased with the customer service and courtesy I have received More

by cstarr76 Verified Customer Verified Customer

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Advantage has excellent customer service, both when purchasing a car and servicing your vehicle. Thank you to Pablo our salesman and Carolina from the service department. purchasing a car and servicing your vehicle. Thank you to Pablo our salesman and Carolina from the service department. More

by stinkie43 Verified Customer Verified Customer

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David Z. Was an awesome sales guy.Salesman was knowledgeable and was a good listener.would definitely return. Great Team. I'll definitely recommend..Great Place knowledgeable and was a good listener.would definitely return. Great Team. I'll definitely recommend..Great Place More

by godsplan6 Verified Customer Verified Customer

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I was very pleased with the service, pricing, Joslynn was great. This was my 2nd car from Advantage they care about the customers. Thank you Advantage great. This was my 2nd car from Advantage they care about the customers. Thank you Advantage More

by sharondps Verified Customer Verified Customer

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Fantastic dealership..wonderful people to due business with...will always promote this dealership and continue my business with ADVANTAGE CHEVROLET in Hodgkins IL.. always good! with...will always promote this dealership and continue my business with ADVANTAGE CHEVROLET in Hodgkins IL.. always good! More

by sexydreadz32 Verified Customer Verified Customer

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So far so good, took delivery of 2021 Corvette waiting on a few loose ends which given the complexity and “newness”of the car I would say it is understandable. Met with new car sales manager Mike Armstrong a few loose ends which given the complexity and “newness”of the car I would say it is understandable. Met with new car sales manager Mike Armstrong and he has given his word they will all be taken care of upon my bringing the vehicle in for service. I have yet to have Advantage Chevrolet perform service work but would be happy to review them after I do! More

by markvw Verified Customer Verified Customer

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It's been an overall Bad new truck buying experience. I drove 2 1/2 hours to test drive the truck. They knew I was coming and the truck had a foot of snow in the back and had to wait 20 minutes for them to drove 2 1/2 hours to test drive the truck. They knew I was coming and the truck had a foot of snow in the back and had to wait 20 minutes for them to get it ready. The salesman thought I was only going to drive it around the parking lot so I had to wait 10 more minutes for him to get a license plate. I decided to buy and emailed the salesman questions and he wouldn't email back. My biggest question was the interest rate which I didn't find out until I arrived to get the truck. The finance guy Tom told me 4% was the best he could do. I was upset and 1/2 hour later it he could get me 2.99%. I eventually got a 1.9% loan from my local credit union. Don't get financing from them. Have it ready to go before you buy. I've read several bad reviews about problems with high interest rates. Seems quite a bit shady. The kicker is they raised the price of truck by close to $800 from the purchase price I was quoted until the signing which I didn't notice until days later. I was distracted thinking about the interest rate and forgot to double check it. I've emailed trying to see if they honor the original purchase price but the new car sales manager Mike won't email back. The only reason I bought from Advantage was because of the price and color of the truck. I could have got the same deal at Ron Westphal Chevy as far as price but not the color. They seemed extremely professional and I would highly recommend them unlike Advantage Chevrolet of Hodgkins. I thought because of their size they would be excellent to work with. I was wrong. Get the best price from them and shop around to other dealers. I can't believe the owners would be proud of changing a purchase price at the signing of a contract taking a few hundred dollars more from a customer. I was too trusting. On a good note. Ask for Ron Grenfell. He seems like a very good salesman. I think had I dealt with him my review would have been far better. Since I highly doubt Advantage will stand behind their original purchase agreement I can only leave an honest review and contact GM customer complaint department. On a comical note the sales manager Mike sent me to letters for me to give all excellent marks to GM for a $25 gift card. So if you ever wonder why there are so many 5 stars it could be because of that. More

by tll66 Verified Customer Verified Customer

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